Marlon Poole | Page 4

I was driving a 2001 Dodge Grand Caravan. Really liked I was driving a 2001 Dodge Grand Caravan. Really liked this car! Very good friends of our have a 2012 Toyota Sienna. Drove it up to Minnesota in I was driving a 2001 Dodge Grand Caravan. Really liked this car! Very good friends of our have a 2012 Toyota Sienna. Drove it up to Minnesota in 2012. Loved the ride, features & look of the minivan. My wife & I decided in October 2012 to get a new car, before ours started to need repairs. I went on line and Elgin Toyota was the first dealership to respond to my inquires. I went to the dealership and met Marlon Poole. He was very friendly and professional. We went over what I wanted in my new auto and he showed me a 2013 Sienna that had most of the features I wanted. After a week to 10 days of bargaining over the price of the auto and options I wanted, we reached an agreed upon price for the auto. I was very impressed with the process, dealership cleanliness and the friendly, professional manner of every employee working there. I feel very confident I will receive the service for my auto, in the future, at this location. So far, any question I have asked has been answered satisfactorily. I have just gone over 5,000 miles and I will be going in for my first maintenance, oil change, this Monday. More

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The customer care at this dealership is above and beyond. Marlon is one of the nicest people we have ever had a business relationship with. At no point has he ever made us feel like it wasn't a fair deal. Marlon is one of the nicest people we have ever had a business relationship with. At no point has he ever made us feel like it wasn't a fair deal. I have recommended this dealership to friends and will continue to do so in the future. More

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