Marques Moore
Sales Trainer & Product Specialist
Ken Ganley Kia Mentor
9090 Mentor Avenue
Mentor, OH 44060
My name is Marques Moore from Springfield Ohio and I am the Number 1 Rated Sales specialist w/ over 300 5 star Reviews and 2023-2024 Ganley Presidents Club Gold Member.As well as being a Certified Costco Representative. here at Ken Ganley Kia Mentor. I aim to be the most respectful, honest, and caring sales person. I will do everything in my power to meet your needs, answer all your questions and give you the greatest car buying experience you've ever had. Follow my Facebook page @ Marques Moore to see the satisfaction I provide.
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
7 yrs, 4 mos
324 Reviews
Write a Review324 Reviews of Marques Moore
November 29, 2025
Marques was great with what we needed. Very friendly and knowledgeable. Thank you for our new 2026 KIA Sorento. Very friendly and knowledgeable. Thank you for our new 2026 KIA Sorento. More
Other Employees Tagged: Sean Carlson, Michael Arnoff, Marley Kazeka , Tony Dardis
November 12, 2025
My experience with Marques Moore was smooth sailing! !! We both got to fill a life's dream. I bought a car from my son and my son got me the best deal on my 2020 Cadillac XT6 I could ask for. And I'm !! We both got to fill a life's dream. I bought a car from my son and my son got me the best deal on my 2020 Cadillac XT6 I could ask for. And I'm not just saying this because he's my son. I know the same time and attention he gave me he'll give to everyone he meets. More
Other Employees Tagged: Sean Carlson, Michael Arnoff, Jack Globokar
October 27, 2025
Marques was truly a blessing to me & my family by getting us in a beautiful 2018 Chevy Traverse. 10/10 recommend working with Marques he made sure all of our needs were met & concerns were put to rest! us in a beautiful 2018 Chevy Traverse. 10/10 recommend working with Marques he made sure all of our needs were met & concerns were put to rest! More
Other Employees Tagged: Michael Arnoff, Marley Kazeka
October 02, 2025
My experience with Marques Moore was awesome. Very easy to understand and work with. Very handsome and professional. Love our new 2025 Kia Telluride. Best decision ever made when it comes to buyi Very easy to understand and work with. Very handsome and professional. Love our new 2025 Kia Telluride. Best decision ever made when it comes to buying cars in this Maret. Thank yoi so much Marques and your trainees Desmond and Donovan were amazing as well More
Other Employees Tagged: Sean Carlson, Michael Arnoff, Nicholas Zaucha
September 30, 2025
Phenomenal. Couldn’t have asked for a better experience. You made us feel comfortable. Thank you Marques. Love my new 2025 Kia K4 GTLINE Couldn’t have asked for a better experience. You made us feel comfortable. Thank you Marques. Love my new 2025 Kia K4 GTLINE More
Other Employees Tagged: Eugene Gritsenko, Michael Arnoff
September 02, 2025
Ken Ganley Kia made my experience purchasing my first car easy, exciting, and simple! Everyone explained every part of the process with care and expertise. I could not have had a better experience! easy, exciting, and simple! Everyone explained every part of the process with care and expertise. I could not have had a better experience! More
Other Employees Tagged: Tony
August 18, 2025
my experience with Marques was wonderful. I didn't think I could get a car I was about to buy a 15 yr old Elantra. BUT THAT MAN MARQUES. LET ME TELL YOU MAKES MIRACLES HAPPEN. Leaving out wi I didn't think I could get a car I was about to buy a 15 yr old Elantra. BUT THAT MAN MARQUES. LET ME TELL YOU MAKES MIRACLES HAPPEN. Leaving out with a brand new 2025 Kia K4 EX. thank you so much Marques I will definitely be back with friends and family. More
Other Employees Tagged: Jeff Loschert , Tony Dardis
August 15, 2025
*** GM & SALES MGRS DO NOT RETURN CALLS OR EMAILS *** LEASERS BEWARE & BE FOREWARNED *** INACCURATE FIGURES IN LEASE DOCS *** DECEPTIVE PRACTICES *** TAKES EXCESSIVE TIME TO PAY YOU FOR YOUR TRADE - T LEASERS BEWARE & BE FOREWARNED *** INACCURATE FIGURES IN LEASE DOCS *** DECEPTIVE PRACTICES *** TAKES EXCESSIVE TIME TO PAY YOU FOR YOUR TRADE - The documents state I owe $592 which is not accurate. - Incorrect Agreed Sales Price Listed on the Lease Buyers Order & the Lease Agreement - Listed "N/A" under the Capitalized Reduction when I received a dealer deduction and first month payment was waived - # of Miles was listed as 12k then they wrote over with a pen and placed 10k - It appears that the template was manipulated - Residual Value appears to be inflated (71%) thus making less favorable buyout price upfront. - They said they would pick up the leased vehicle to repair a dent and scuff in writing. They fixed the dent however they were unable to fix the scuff. No concessions or compensation were offered. No letter stating that they will not charge me for the scuff at the end of the lease was provided. I leased an SUV on Saturday, Aug. 02, 25. For the last 12 days, I reached out to the car salesman and the GM to dispute some of the in accurate data in the dealer's lease financial documents. I sent the GM 2 emails and left him 2 messages. Unfortunately, I had missed inaccuracies because of the speedy way the Financial Mgr, Marley Rose Kazeka (Guzman), went over info without giving me a hard copy or an opportunity to review thoroughly. She printed the docs and, in a rush, and folded and placed them in a small 4.5” x 9” mailing envelop and then gave them to me. I did not think the paperwork would not be correct, since I came in via the dealership via my employer’s the Beneplace Program, powered by True Car, and had already a detailed Beneplace/Truecar quote for the $507 monthly lease payment with nothing out of pocket, sign and drive. This program brought me into dealer. It was not until Sunday, 8/3/25, when I went to file the documents that I saw the mistakes. I immediately reached out to the salesperson via text who did not reply that day. I have called, emailed, texted... and at the end of the day... I do not believe I was treated well by the Management. They refused to acknowledge and/or correct anything. I would recommend my salesperson Marques, but I would not recommend the dealership because of its Sales Management and Financial Team. Marques was patient and kind while showing me various Sportage SUV vehicles. In addition, I requested Marques to provide me with a quote via Beneplace program so the number would come out more accurate, to this day, I have not received it and as a result, I cannot take advantage of Beneplace aftercare program. Moreover, one of the sales managers sent me a text, telling me not to contact the salesperson anymore. He reiterated that I paid $0 down at closing. I told him that I got that. What everybody is missing is that what was written in the documents does not match what occurred. And if there is information wrong in some line’s items, naturally you are going to question the others. His response was: "Is your payment, the payment you quoted? I believe it is"... So, in other words, since payment is correct, who cares about the rest. Also, nobody appeared to have knowledge of the BENEPLACE / TRUECAR PROGRAM even though I showed him some emails I received from the GM Michael Arnoff with a write quote based on my credit score and desired terms. This what brought me to the dealership. I have proof of everything, lease docs, emails, and texts. In addition, it is my intention to file a complaint with Better Business Bureau, Federal Trade Commission, and State Attorney General. I also plan to place similar reviews on other sites. If this review can help at least one person, then it is worth writing. It was a bad yet a learning experience. I leased 2026 Kia Sportage XL AWD. In the future I will ask for a printout of everything to review before I sign anything. More
Other Employees Tagged: Sean Carlson, Michael Arnoff, Nicholas Zaucha, Marley Kazeka

