43 Reviews
Write a Review43 Reviews of Marri Stokes
June 03, 2025
During negotiations, a maintenance package covering oil changes for the first couple of years was to be included with the purchase of my new truck. The financial department rushed me through everything, an changes for the first couple of years was to be included with the purchase of my new truck. The financial department rushed me through everything, and met every contractual question with "That's just a standard thing, don't worry and sign it." When returning back for my first first oil change, I was told that I wasn't signed up for the maintenance plan, and instead of finding one of the many people that worked with me to validate any errors, I was sat down for 40 minutes while they printed out my sales paperwork and pretended to go through it. After which, they tapped on the stack of papers and told me "Sorry, it's not in here, there is nothing we can do." After leaving a non-flattering google review, I did receive a phone call telling me that it was indeed and error, and should have been included, and to look out for an email that should correct the error. That email never came, and I have yet to hear from them since. This dealership pedals lies, and deception. More
Other Employees Tagged: Scott Robinson, Zach Khan, Andy McCreadie, Zach Krischke
April 25, 2025
I enjoyed working with the sales staff during the transaction, it went very smoothly. Thank you transaction, it went very smoothly. Thank you More
Other Employees Tagged: Bob Salinas, Zach Khan, Andres Martinez, Zach Krischke, Esther Cuellar, Adrian Bruce , Oscar Gonzales
January 23, 2025
We had a great experience, the team was responsive and gave us the information we needed in clear and straightforward responses. All in all, great experience, and I would recommend this dealership to othe gave us the information we needed in clear and straightforward responses. All in all, great experience, and I would recommend this dealership to others. More
Other Employees Tagged: Zach Khan, Zach Krischke , John Jones
November 17, 2024
Our experience with Zach and Truck City Ford was smooth and pleasant. From the moment we stepped through the doors we felt heard and were not pressured into something we did not want to purchase. Well done and pleasant. From the moment we stepped through the doors we felt heard and were not pressured into something we did not want to purchase. Well done! More
Other Employees Tagged: Zach Krischke , Charles Moradi
October 12, 2024
The sales person was very friendly. And the sales staff worked to give us a good deal. And the sales staff worked to give us a good deal. More
Other Employees Tagged: Zach Khan, Liliana Gutierrez , Eddie Haddad, Stephen Polasek
April 23, 2024
Excellent service, fast and super friendly. I would buy from them again.attentive, graet salesman I would buy from them again.attentive, graet salesman More
Other Employees Tagged: Zach Khan, Travis Guerrero , Brian Garcia, John Jones, Daniel Rodriguez
January 29, 2024
Bought a new bronco which has been sitting in service since first 7 days. Requested another bronco to take place of one that doesn’t work. Didn’t happen and still without a new car a month later. since first 7 days. Requested another bronco to take place of one that doesn’t work. Didn’t happen and still without a new car a month later. More
Other Employees Tagged: Leaf Johnson Ford
September 25, 2023
I could not say enough GREAT things about this dealership. I am extremely satisfied with the Service team, and the Finance Team. I purchased my Extended Service Plan, and after a little while, sta dealership. I am extremely satisfied with the Service team, and the Finance Team. I purchased my Extended Service Plan, and after a little while, started experiencing some issues. Nate Lewis in the Service Dept. has taken care of me, gotten me a comparable rental, stayed in touch, kept me up to date in real-time, and is always available when I need him via text, or quick to get back to me if he is busy. 10/10 would recommend this dealership to anyone looking to find someone trustworthy, honest, hardworking, and loyal. More
Other Employees Tagged: Scott Robinson, Nathaniel Lewis
June 28, 2023
All good , coming for Austin, a little further to drive but we’ll worth it but we’ll worth it More
Other Employees Tagged: Scott Robinson, Zach Khan, Nathaniel Lewis, Andy McCreadie , Brian Garcia, Jeremy Harper, John Jones, Monica Kinas


