Marshall Blakeslee | Page 143

Able to fix my car and do warranty items. Replaced the motor at no cost to me. Service department was friendly and efficient.kept me informed during the process. motor at no cost to me. Service department was friendly and efficient.kept me informed during the process. More

by llcarper Verified Customer Verified Customer

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I've worked with Marshall since he started working here. He has always been, & continues to be, courteous, attentive, & most of all, honest. It is a pleasure doing business with him. He has always been, & continues to be, courteous, attentive, & most of all, honest. It is a pleasure doing business with him. More

by JMERTIK Verified Customer Verified Customer

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Went for oil change and tire rotation. All associates were amiable and professional. Technician identified a couple of issues and sent me a text about them. I text him back immediately on what my wishes were amiable and professional. Technician identified a couple of issues and sent me a text about them. I text him back immediately on what my wishes were. Thirty minutes later he called me on my cell phone to identify the same problems he sent me in the text. I told him I had text him back immediately and he apologized for not checking that. In any event, I waited in the waiting area one and one-half hours which I thought was a bit excessive for an oil change. This was a similar experience (time-wise) to my last oil change. Thank you, John More

by JDCNO Verified Customer Verified Customer

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Hello.I wanted to provide feedback on today's service. Hello. I wanted to provide feedback on today's service. Thank you! Someone greeted me immediately as I walked in, and I was kept informed via y Hello. I wanted to provide feedback on today's service. Thank you! Someone greeted me immediately as I walked in, and I was kept informed via your iservice app. My vehicle was ready much sooner than expected. The consultant that helped me was very helpful and informative. Thank you again. Regards, Modesto Lugo More

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Place is exceptional! Have always been treated extremely well. Highly recommend Destination Kia to everyone who wants to know who we deal with!! Will be back when lease is up!! well. Highly recommend Destination Kia to everyone who wants to know who we deal with!! Will be back when lease is up!! More

by lcz12205 Verified Customer Verified Customer

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Lack of honesty in dealing with service customers. Up sell for service that is not needed. Explanation contrary to concerns raised and not overall responsive and evasive and short sell for service that is not needed. Explanation contrary to concerns raised and not overall responsive and evasive and short More

by WE3BE Verified Customer Verified Customer

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I was taken great care of by the service department, it's just unfortunate that my issue hasn't been resolved yet. My check engine light came back on the very next day. just unfortunate that my issue hasn't been resolved yet. My check engine light came back on the very next day. More

by rrizay16 Verified Customer Verified Customer

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Marshall was the tech that handled my visit. He was vey courteous and professional. On my video they took while working on my car, the mechanic was clear as to what might need to taken care of now or in t courteous and professional. On my video they took while working on my car, the mechanic was clear as to what might need to taken care of now or in the near future. The waiting area was very clean. More

by epderg Verified Customer Verified Customer

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I had my drivers side brake light fixed because the bulb was out. I drove that night, and the hazard notification came back on. I called, and the service rep said I’d need to bring it back in because it mig was out. I drove that night, and the hazard notification came back on. I called, and the service rep said I’d need to bring it back in because it might be a wiring issue. Either misdiagnosed, no properly serviced, etc. More

by NICKHALL1577 Verified Customer Verified Customer

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Simply the best service team around rich Marshall Dustin Tom fast service intelligent knows cars better than all the other dealers out there because we all care about customer service coming first and forem Tom fast service intelligent knows cars better than all the other dealers out there because we all care about customer service coming first and foremost More

by Rpetrijr Verified Customer Verified Customer

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