Marshall Blakeslee | Page 158

While the overall service was good, in my opinion it took too long for an inspection on a vehicle that is almost brand new (very low mileage). too long for an inspection on a vehicle that is almost brand new (very low mileage). More

by s_karwiel Verified Customer Verified Customer

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Very safe environment Very knowledgeable service Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I am in good hands at destination Kia More

by Nancy Verified Customer Verified Customer

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Great service during my oil change and other service. They walked me through everything and stayed in tpich with me while my car was being serviced. They walked me through everything and stayed in tpich with me while my car was being serviced. More

by HRPRUDEN Verified Customer Verified Customer

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Should not take 2 1/2 for an express oil change when I had an appointment! Marshall is always friendly when I come for service, however he is always trying to sell something else which can be annoying esp had an appointment! Marshall is always friendly when I come for service, however he is always trying to sell something else which can be annoying especially when I know I don’t need something. For example a cabin air filter that I changed myself a month ago and a tire rotation when I just had tires put on 2 months prior. It was never ending. All I wanted was a quick oil change. More

by eserrano Verified Customer Verified Customer

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This is a conflicted review. Positives:The service This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental vehicle. One of the master techs was able to show me what was going on with my vehicle with a simple explanation. Lastly, communication issues were addressed in an effective manner by the service advisor I was working with. Negatives: Additional work that was required for my vehicle (critical rear suspension issues) should have been caught during my first visit. Quite often it is very difficult to get a hold of anyone in the service department (no one answers the phone due to lack of staff or available staff helping other customers). The hourly labor rate is a bit high at $130. The work completed seems incomplete/haphazard as I am now experiencing new issues after repairs were completed. More

by freesia918 Verified Customer Verified Customer

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I felt very safe with all the Covid precautions. I was dealt with in a very respectful and professional manner by the team especially by Marshall Blakeslee. dealt with in a very respectful and professional manner by the team especially by Marshall Blakeslee. More

by karen Hopkins Verified Customer Verified Customer

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I'm getting the run-around on my brakes. This will be the third set of brakes in 20k miles. Brake issues are a known issue with Stingers and I feel this should be covered. I paid $112 for nothing to be the third set of brakes in 20k miles. Brake issues are a known issue with Stingers and I feel this should be covered. I paid $112 for nothing to be done to my car. More

by Stimpy1414 Verified Customer Verified Customer

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Marshall kept me informed on the status of my car. We took the shuttle and the driver called to ask if we wanted to be picked up earlier as he noticed our car was ready. Excellent service! took the shuttle and the driver called to ask if we wanted to be picked up earlier as he noticed our car was ready. Excellent service! More

by MACAD830 Verified Customer Verified Customer

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They dealership was clean. Personnel wore their mask, were pleasant, the service to my car was good although there was a recall on my kia 2021. were pleasant, the service to my car was good although there was a recall on my kia 2021. More

by daisyredding Verified Customer Verified Customer

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This dealerships excellent attention to the COVID pandemic put me at ease while I was waiting for my service to be performed. As I waited, in comfort, I had no fear of contagion. pandemic put me at ease while I was waiting for my service to be performed. As I waited, in comfort, I had no fear of contagion. More

by WWW.KENNEDY Verified Customer Verified Customer

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