Marshall Blakeslee | Page 44

Great staff & quick, thorough service. Couldn’t be happier with Destination Kia’s service department. Couldn’t be happier with Destination Kia’s service department. More

by SHAWN MCELHINNEY Verified Customer Verified Customer

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4th time I've been scheduled and they Never ordered the part! I was emailed a list of things wrong with my car, ie: worn front wiper blades. I JUST REPLACED THEM 2 WEEKS AGO?? Tired of the dealership tryin part! I was emailed a list of things wrong with my car, ie: worn front wiper blades. I JUST REPLACED THEM 2 WEEKS AGO?? Tired of the dealership trying to rip me off!! More

by dolanbk Verified Customer Verified Customer

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In and out without any wait. The service rep was kind and informative. Would recommend 👌 The service rep was kind and informative. Would recommend 👌 More

by NR1311 Verified Customer Verified Customer

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Good client contact, easy to get in touch with, generally pretty responsive. Prices for service seem to have gone up a lot recently. pretty responsive. Prices for service seem to have gone up a lot recently. More

by Rdefranco Verified Customer Verified Customer

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Service tech was great. Very thorough explanation of service to he performed. Quick turn time from arrival. Very thorough explanation of service to he performed. Quick turn time from arrival. More

by GEORGEHARBESON00 Verified Customer Verified Customer

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Service guy (Marshall) was very friendly and kept in contact on progress of vehicle work being done. contact on progress of vehicle work being done. More

by Marly Verified Customer Verified Customer

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The service representative was great. Very understanding of the customer needs and service provided. Very very good Very understanding of the customer needs and service provided. Very very good More

by ACURRY369 Verified Customer Verified Customer

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Everything went fine great service as expected. Dunno what else to write. Is it 15 words yet Dunno what else to write. Is it 15 words yet More

by LYNEEE Verified Customer Verified Customer

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Destination Kia never lets you down! Service is always quick, all staff personal are professional and courteous, Service is always quick, all staff personal are professional and courteous, More

by jjdan18 Verified Customer Verified Customer

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My car was brought in for a faulty fuel injector while under warranty. I was advised it would take up to two weeks to finish. It was done about 5 days. I went to go pick it up after work. My husband dropp under warranty. I was advised it would take up to two weeks to finish. It was done about 5 days. I went to go pick it up after work. My husband dropped me at the dealership and headed home. I waited about 30 mins before it became obvious something was wrong. My car key was missing along with the paperwork detailing the job. Another 30 mins passed before it was decided they would cut me a valet key in order to get home. This was a Friday so I didn’t call about my lost key until Monday, knowing that not much happens over the weekend. I left a voicemail with Marshall asking for an update. No response. I called Tuesday and left a message with the service department to have Marshall call me. Again no response. I called again Wednesday and asked to speak with anyone who could help me. I was finally connected with Marshall who confirmed my key was lost for good and I would need a new key fob. This required me to return to the dealership to have a fob reprogrammed. I made an appointment for early Saturday to have this completed. Briana Bivins helped me and honestly she has been the only one to actually apologize to me for this situation. I didn’t create this fiasco and no one could even be bothered to call me back. I’m extremely disappointed in the awful service and the obviously atrocious “filing system” for customers keys while in service. No tags identifying them, a small disorganized tote that is perched on a filing cabinet. This situation has been unacceptable and I am in serious doubt I would work with Destination Kia again. More

by COREEKIMBERLY Verified Customer Verified Customer

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