Martin Quinones | Page 58

Perfect first new car purchase! I've had a few cars and dealt with quite a few dealerships. I've been to some who leave you alone if you look a certain way; and some that push you so I've had a few cars and dealt with quite a few dealerships. I've been to some who leave you alone if you look a certain way; and some that push you so hard that you just get aggravated and leave.... ... Not this place; and not this salesperson. Martin was easily one of the coolest dudes that I've ever done business with. He was straight up, honest, funny; yet to the point. He made my first 'New Car (Truck) Purchase' an absolute breeze. He took the time to look into all of the available promotions (who the xxxx knew that you could save a grand from belonging to a credit union?!); and he saved me nearly $7,000... SEVEN THOUSAND DOLLARS PEOPLE!!! We need more folks like this... Even the salesfolk the weren't helping me directly brought my wife, my daughter, and myself water and offered coffee and such... Way. Too. Legit. Gates and Martin has earned my trust and and my lifelong relationship. More

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La Exelencia en persona El trato que yo recibi desde Is entraba al dialer fue bonita. Inmediatamente Martin Quiñones me atendio . Un exelente amigo. Gracias por tu bella aten El trato que yo recibi desde Is entraba al dialer fue bonita. Inmediatamente Martin Quiñones me atendio . Un exelente amigo. Gracias por tu bella atendecia More

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Great service! I have always passed by this dealer but never thought to go on, until one day I decided to check it out. Great experience Martin came right outside gr I have always passed by this dealer but never thought to go on, until one day I decided to check it out. Great experience Martin came right outside greeted me and got me the perfect SUV. Couldn't ask for better service or people, everyone treated me great and with respect. Before this dealership I went to the one on Danielson, CT the Chevrolet one and they were rude and didn't help me. Martin thanks for all your help. More

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Electric solutions contracting service van I wanted an NV200 for a service vehicle. Gates in N.Windham was a great place to get the van. Martin was awesome to work with and the van is a perfect I wanted an NV200 for a service vehicle. Gates in N.Windham was a great place to get the van. Martin was awesome to work with and the van is a perfect service vehicle. I will recommend Gates every time. Thanks Electric Solutions Contracting More

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Great! I was nervous going in to buy my first new car but Martin was really helpful, friendly and knowledable. Once I picked out the car I want he told me I was nervous going in to buy my first new car but Martin was really helpful, friendly and knowledable. Once I picked out the car I want he told me all about the different options I could have and got me into the best car! I had an amazing experience and I love my Sentra! More

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Great Experience The whole staff staff was extremely helpful. Martin was extra helpful. Ryan gave us a great tip on a Glastonbury restaurant. Chris did an awesome j The whole staff staff was extremely helpful. Martin was extra helpful. Ryan gave us a great tip on a Glastonbury restaurant. Chris did an awesome job in the finance department. Plenty of Gates water bottles for everyone. More

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“Excellence is made of trifles.” Coleman Finkle Over the years, I have collected hospitality (customer service) stories to include in my workshops. Some are good…some bad…and some GREAT. Today I am Over the years, I have collected hospitality (customer service) stories to include in my workshops. Some are good…some bad…and some GREAT. Today I am adding a great story of customer service from an Automobile Dealership (which is rare.) Gates GMC Buick Nissan is that company. What an absolute treat to work with them. From the minute you walk in to the minute you leave; you will know what hospitality really means. Attention to details, no matter how small, is a key principle of hospitality. I found many of the principles at work in Gates. They are impressive. So if you are looking for a car, contact Gates GMS Buick Nissan - ask for Paul Bacon. Tell him, “Charlie sent me.” Chris & Charlie Fields More

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Great buying experience Martin did a great job helping my buy my truck. He was very knowledgeable. Martin was very responsive went the extra mile in helping the transaction r Martin did a great job helping my buy my truck. He was very knowledgeable. Martin was very responsive went the extra mile in helping the transaction reach the finish line. More

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Fun Friendly Knowledgeable Really easy experience, great atmosphere at the dealership. Fun,friendly, knowledgeable. I would recommend Martin and the Gates team! They were really Really easy experience, great atmosphere at the dealership. Fun,friendly, knowledgeable. I would recommend Martin and the Gates team! They were really a class act. More

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Great buying experience!!! We worked with Martin and he is was all about our needs trying to determine what was the best fit for us. He was patient with all of our questions and We worked with Martin and he is was all about our needs trying to determine what was the best fit for us. He was patient with all of our questions and answered everything very quickly. Great buying experience with Martin and the Gates team. They treat you like family. More

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