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Marty Goodman
Marty Goodman | Page 3
Certified Porsche Brand Ambassador
Porsche Westlake
3863 Auto Mall Dr
Thousand Oaks, CA 91362
43 Reviews
My father had a car dealership when I was growing up. I learned how to drive at the age of 10. As I grew older I would help him with the servicing and repair of cars. Then I got into sales. It has been a long migration from used cars to Volkswagen to Mercedes to Porsche. I have seen many changes within the industry, most for the better. Living in California is the best place to experience cars. The weather and roads are conducive to driving and people here love their cars. I am in the right place doing the right thing. Being at Rusnak Porsche Westlake for over six and a half years, I have a large client base and am constantly the top producer. I treat my clients as friends and am always available to assist them. It would be my pleasure to have you join my list of very satisfied clients. I look forward to earning your business, thanks.
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Write a Review43 Reviews of Marty Goodman
August 04, 2020
Some of the most unprofessional, rude and arrogant people! Not the service you would expect from Porche. Just to close my lease and get information on my options for purchasing my car, I got the runa people! Not the service you would expect from Porche. Just to close my lease and get information on my options for purchasing my car, I got the runaround, rude behavior, More
by Hkmalibu
Other Employees Tagged: Adrian Romero, Mark Wasserman , Keith Goldberg
Helpful 
June 09, 2020
A HUGE Disappointment We picked up our new Porsche Macan Turbo last week (1 June 2020) after a wonderful, honest, speedy, well informed, and forth-right purchase experience We picked up our new Porsche Macan Turbo last week (1 June 2020) after a wonderful, honest, speedy, well informed, and forth-right purchase experience. You may wonder why the one-star review - it is because this experience was NOT with Marty Goodman and Rusnak but with another Brand Representative with another dealer Our experience with Mr. Goodman was almost the polar opposite of what I just described. We began our purchase April 2019 and asked for quotes for the Macan S through the Edmunds.com purchase referral. We received 3 responses including from Mr. Goodman at Rusnak. Being our closest dealer we decided to go forward with him and Rusnak. We soon found out that the Turbo would be released later in 2019 so decided to hold off until pricing and specs were available later in 2019, which happened around October. Once that was available we visited with Mr. Goodman and gave him a deposit check in early October 2019 for a deposit on a Macan Turbo we put together with Porsche Car Configurator. We were aware of delays in the availability of the Turbo and were willing to wait for an allocation. We periodically (monthly) reached out to Mr. Goodman for updates, always asking to be kept posted, always told he would, but seldom (or ever) did he reach out to us without us asking first. In December 2019 we were beginning to lose patience and I mentioned that to Mr. Goodman. Soon after I received a call from the Rusnak Sales Manager promising "you're first on the list [for an allocation]." This did go a long way to ease our concerns. Fast forward to January when I got an e-mail from Mr. Goodman (again in response to an e-mail from me and not spontaneous) saying "I got your latest build, I have a July allocation with a September/October delivery. Let me know that it's OK and we will go ahead and build it," This is a far cry from "you're first on the list" promised just a month earlier. Needless to say I was not pleased. I called one of the other salespersons who responded to my Edmunds.com request and was able to get a February allocation with May delivery for a lower price on top of that. My actual delivery was delayed because I elected to get the Los Angeles Delivery and that was affected by COVID-19. This is a far cry from a September/October quote from Mr. Goodman. Needless to say we felt we were not treated fairly, nor kept informed (without requesting) in this experience. More
by Macan Turbo Owner
April 30, 2020
Professional, knowledgeable, painless buying experience during the corona times. Michael Rubin went above and beyond for me on a few things and created loyalty. Marty was my sales rep and was very good. during the corona times. Michael Rubin went above and beyond for me on a few things and created loyalty. Marty was my sales rep and was very good. More
by Adam
Other Employees Tagged: Mark Wasserman , Michael Rubin
April 29, 2020
The true definition of excellence can be found at Westlake Porsche. Eric, Skip, and the entire service crew were in communication with me throughout the entire service workflow. My wife came along wi Westlake Porsche. Eric, Skip, and the entire service crew were in communication with me throughout the entire service workflow. My wife came along with me for the first time to pick up my vehicle and on the way home she kept on praising the team at Westlake Porsche. Eric and team thank you so much for giving me peace of mind and being so knowledgeable. Thanks so much and keep up the great work! More
by Manishnarayan2380
Other Employees Tagged: Christie Rutherford, Eric Blackmer, Skip
May 31, 2019
Perfectly satisfied First oil change/maintenance service of my macan went without a hitch - very happy with the professionalism of Steve! This is not the first car we’ve First oil change/maintenance service of my macan went without a hitch - very happy with the professionalism of Steve! This is not the first car we’ve leased and had serviced here, and it won’t be the last. More
by Jewels ruby
Other Employees Tagged: Steve Ellis
May 04, 2019
thorough & efficient WE'VE DEALT WITH RUSNAK FOR 10 YRS. WE'VE BOUGHT THREE CARS. IT'S ALWAYS A PLEASANT EXPERIENCE !WE ARE GIVEN A LOANER USUALLY A PORSCHE! WE'VE DEALT WITH RUSNAK FOR 10 YRS. WE'VE BOUGHT THREE CARS. IT'S ALWAYS A PLEASANT EXPERIENCE !WE ARE GIVEN A LOANER USUALLY A PORSCHE! More
by SIMON19
Other Employees Tagged: Steve Ellis , SKIP (DON'T KNOW LAST NAME)
July 24, 2018
Software Update My 2014 Cayman S PDK transmission started acting strangely. Turned out the car needed updates to the PDK software, DME software, and PCM software. Rus My 2014 Cayman S PDK transmission started acting strangely. Turned out the car needed updates to the PDK software, DME software, and PCM software. Rusnak (Skip) installed and tested these, returned the car to me and everything is back to normal. Work was done under warranty. The personnel at Rusnak I've come in contact with are friendly, professional, and you are always treated with respect. I'll buy another car from them when the time comes. More
by P2014
Other Employees Tagged: Steve Ellis , Skip in service and Greg in Finance.
June 06, 2018
“ Superior” driving machine!! By RR Excellent service in the sales department, and also in the service departmentproperties!! I’ve driven in on a lot of different makes and models Excellent service in the sales department, and also in the service departmentproperties!! I’ve driven in on a lot of different makes and models vehicles first time owning a Porsche love it!!! More
by Big Rod!!
Other Employees Tagged: Steve Ellis
May 10, 2018
Stepping up to keep one customer satisfied My 2015 diesel Chyanne has had issues with the EPA’s software update. The dealership has made every effort to keep me informed as to availability of My 2015 diesel Chyanne has had issues with the EPA’s software update. The dealership has made every effort to keep me informed as to availability of parts in the progress it’s taking to remedy the situation. The dealership has gone the extra mile and have supplied me with brand new loaner cars everyday I’ve needed one since my car went into the shop. Yours truly one very satisfied Porsche owner More
by lifelongporscheowner
Other Employees Tagged: Steve Ellis, Robert Watkin, Mark Stratmeyer, Adrian Romero , Carl Belichesky, Keith Goldberg, Tina Shahverdian
October 31, 2017
Found the car through Porsche website. Worked with Marty, very professional covering everything prior to our visit to pick up the car. Dealership experience was great and Marty a pleasure to work with. High very professional covering everything prior to our visit to pick up the car. Dealership experience was great and Marty a pleasure to work with. Highly recommend this dealership and Marty. More
by epnich
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