Marty Sharp
Marty Sharp at BMW Cleveland

Marty Sharp | Page 2

General Sales Manager

BMW Cleveland

6135 Kruse Dr
Solon, OH 44139

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15 Reviews
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15 Reviews

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15 Reviews of Marty Sharp

December 29, 2018

Dealership Rating
Employee Rating

No customer service I was lied to. The service is shabby and the people there didn’t know what the car equip with. Since I am parcels crippled I can’t get the cover off t More

by Billy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Allen, Mark Atzberger, Jim Balala, Joe Chern, Daniel Cowan, Roberta de Pina, Tim Hovey, Salesman

Jan 02, 2019

BMW Cleveland responded

We sincerely apologize for any wrong feelings we at BMW Cleveland might have given you. At BMW Cleveland it is our duty to ensure that every client receives nothing but a luxury experience. It is our understanding on date of delivery that you were thrilled with your vehicle and delivery. We have also sent one of our BMW Genius’ to your home to ensure all your vehicle questions and needs were taken care of. If you would like another product overview or you would like to discuss further, we would love to help any way we can as we would hate for you to feel disappointed in your vehicle choice! Please feel free to contact our Client Care Center at (440) 542-0600. Thank you for your time!

Dec 29, 2018

Billy44 responded

I don’t get all the people who I talked to in Management. My wife and I almost got killed. The dealer ship didn’t care I wonder how many people they have screwed. I am a vet. I have been shot and fought hand to hand combat. But I have never been so mistreated. I am telling all my friends in the amvets veterans of foreign wars All the veterans I know and all the clubs. Bmw name will be mud when I spread the word. It will take a while but you all will be sorry. Your Bmw co. Will not be bought by Americans in Ohio.

June 20, 2018

Dealership Rating
Employee Rating

Exceptional I’ve giving you the rating of exceptional because you guys have done excellent work each and every time I have visited the dealership I appreciate ev More

by Anton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Frankel, Ryan Fuller, Danielle Hope, Shannon Johnson, Jeanera Lowry, Bobby Ozersky

Jun 21, 2018

BMW Cleveland responded

Hello Anton, Thanks for taking the time to leave us a review, we greatly appreciate your kind words and feedback. We are happy to hear you are treated with excellent service each and every time you visit us here at BMW Cleveland and we look forward to your next visit!

January 18, 2018

Dealership Rating
Employee Rating

Highly recommend We originally planned to buy an Audi Q5 and put BMW X3 as our second option. Joe was very nice and knowledgeable. He answered all my questions and sha More

by Doris H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Chern

Jan 19, 2018

BMW Cleveland responded

Hi Doris, Joe was glad to answer your questions while you were purchasing your BMW X3. Thank you for your recommendation and congratulations!

December 22, 2017

Dealership Rating
Employee Rating

Dealership is a Class Act Fantastic job by all. Your dealership is a class act all the way through. I love my new BMW and will come back again for another one. Manny is a tr More

by Ryan L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Oloyede, Mike Swansinger

Dec 22, 2017

BMW Cleveland responded

Hey Ryan, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are ecstatic to hear Emmanuel, Marty and Mike were there to assist you through the process. Thank you for your business. Happy Holidays!!

July 18, 2016

Dealership Rating
Employee Rating

Avery Weider I leased a 2013 BMW X1 from Avery and when the lease expired, I returned to Cleveland BMW to lease another and made an appointment to deal with Avery More

by mjp2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Oliver, Avery Wieder, I cannot remember name, but a very nice young man came to my home to connect garage door opener to car.

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