From the moment I walked into BMW of Cleveland, part of the Davis Automotive Group, I was welcomed and taken care of. Wonderful experience overall. Jay Hoegler, Sales Manager has an outstanding team and his leadership was evident throughout the process. Jay is a true professional. I cannot day enough fine things about Jon Lingelbach as well. Extremely knowledgeable, professional and courteous. A real asset to this dealership. I was treated exceptionally well by Tom Hawkins in finance as well. Very personable and professional. Made this part of the process stress free. Lastly, Husain Syed explained the features of my new vehicle in a polite, professional and easy to understand manner. The entire team at BMW is to be commended. In the future, I plan to look no further than BMW of Cleveland for all of my Automotive needs. Thank you all.