Dealership Experience
8 yrs
Industry Experience
8 yrs
69 Reviews
Write a Review69 Reviews of Marvin Hokstam
April 12, 2024
Don't EVER buy a vehicle here. My GF bought one and the dealership didn't have the title then 3 weeks after they got it they didn't register it. The salesmen Marvin told her to sto My GF bought one and the dealership didn't have the title then 3 weeks after they got it they didn't register it. The salesmen Marvin told her to stop calling and figure it out on her own. They didn't get the CT emissions done when she paid for CT registration which meant they had to do it to register the vehicle. He even called her a liar when she told him the credit union has been trying to reach them for the paperwork regarding the lien. A week later after going up there for the 4th time and the car STILL isn’t registered!! I’m going to have to pay them a visit AGAIN this weekend. These people are your typical sleazy salesmen who don't care about the customer. They never answer the phone but are so quick to take your money. AVOID THIS PLACE ESPECIALLY MARVIN More
April 20, 2023
This is The Worst Dealer! They are mal informed! I called to make 1 appointment for my car a recalled on my sonata a software update.. the lady told me that had no recall for They are mal informed! I called to make 1 appointment for my car a recalled on my sonata a software update.. the lady told me that had no recall for my sonata 2019 even I was telling her that I got a letter from Hyundai. I called Stamford Hyundai immediately they made the appointment for me! On top Harstdale NY Hyundai they don’t ever returns your call. I rather drive from White Plsins NY to Stamford CT than go to Harstdale Hyundai. More
Other Employees Tagged: Tony Finelli, Peter Hernandez, Luis Olivier Jr, Juan Paulino , Criss Castle, Laura Hayes
December 06, 2022
I'm glad I finance my car. The sales guy was amazing. However service I rate them a 1 !!! My car only had 7,000 miles and was leaking water back into my car. They told me it wa The sales guy was amazing. However service I rate them a 1 !!! My car only had 7,000 miles and was leaking water back into my car. They told me it wasn't covered and charged me 90.00. They said oh it might have been dust or a spider that clogged the hose. I only had 7000 miles it was 9 months old. So I really really dislike 👎 the service dept. I will never buy a car from them. More
February 02, 2022
BEWARE of shady tactics. After agreeing on monthly lease payment with, supposedly, only tags and first month payment upfront, they tried to add $3400 more on fees. A few days later they kept calling to nego payment with, supposedly, only tags and first month payment upfront, they tried to add $3400 more on fees. A few days later they kept calling to negotiate a better deal. After another consent, salesman Marv texted agreement to sign for 39 month lease instead of 36 month as was always discussed. Oh. An “honest” mistake. Next he sent itemized breakdown to me of all money due at signing: DMV, documentation, and first month payment. Lo and behold, when my husband went to pick up the car, finance guy Alan said he owed ANOTHER first months payment in addition. When my husband enlisted Marv’s help, he agreed with Alan. So all was charged to credit card. When I found out and called Marv and sent him a text of his breakdown, no response, of course. Spoke to Alan who wouldn’t charge back the extra payment. Why? It was a credit card! Finally agreed to revise monthly payment and send new lease the next day. Week goes by, no new lease. More calls and texts to Marv and Alan the following week. No calls returned. Worst Hyundai experience after 10 years of lease negotiations at other dealerships. Stay away!!!! More
January 16, 2021
From the moment my wife and I stepped into Hyundai Central Ave we knew this was a special place. We were greeted by a very sharp and extremely knowledgeable young man who knew his profession. Thank yo Central Ave we knew this was a special place. We were greeted by a very sharp and extremely knowledgeable young man who knew his profession. Thank you Marvin Hokstam for your exceptional service in helping us find the right car for our daughters. We couldn’t be happier. Thanks again!. G. West More
September 02, 2020
Excellent experience. Marvin Hokstam always treated me as family. No pressure; strives for your happiness. Offers several options both sales/finance. Extremely Knowledgeable! Love Him! as family. No pressure; strives for your happiness. Offers several options both sales/finance. Extremely Knowledgeable! Love Him! More
August 28, 2020
Sergio helped me sort out my options to get all the features I wanted in a car and then some! I was in a tough position and he helped me out of it. Thank you so much! Cannot wait to do more business wi features I wanted in a car and then some! I was in a tough position and he helped me out of it. Thank you so much! Cannot wait to do more business with you. More
Other Employees Tagged: Maximo Almanzar, Peter Hernandez, John Nunziata, Mike Tandurella