"Excellent Customer Service Experience "
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About 2 weeks ago I was introduced to Marvin Ledesma of Fletcher Jones Mercedes Of Fremont. A friend of mine had purchased a 2019 Mercedes Benz E300. I was actually amazed by all the features in the vehicle. I asked Marvin to see what he can do to get me one identical to my friends by in Black. He took my application and stated give me a week. Later that week on Friday, I get a call from Marvin stating that he got everything pre-approved and for me to come on down that evening. When I arrived I meet with his Finance Manager Obaid who was working hard to put the paperwork all together for me to sign. These 2 gentlemen had me in and out within an 1hr. Amazing job and “Thank you” again for all your help. If you ever need a car I would recommend calling Marvin at Fletcher Jones Mercedes of Fremont.
"I Have Become A Loyal, Fletcher Jones Fremont Customer For L"
I just purchased my second vehicle from Fletcher Jones of Fremont. During both transactions, I was fortunate to work with Marvin Ledesma, Sr. Internet/Portfolio Sales Manager.
Marvin is a true professional. Marvin takes the time to understand the needs, likes and budgetary concerns of his clients. Marvin is extremely responsive and was even kind enough to come to work on his day off to assist me with finding the right vehicle for my lifestyle. Marvin values repeat customers. Marvin works quickly to find purchase options for his buyer. It is a blessing to enter a dealership and leave within 2-3 hours, having purchased a new vehicle.
I appreciate Marvin's spirit, friendly disposition and willingness to serve customers of all income levels. I have already distributed Marvin's business cards to my friends, with the hope I can drive new customers to FJ of Fremont.
Marvin is elite. The level of professionalism he demonstrates is second to none. If you are looking to purchase a new vehicle; please contact Marvin. I promise you he will work with you to find a car/truck that meets your needs. Marvin helped me to become a proud former owner of MB ML 350 and a proud, new owner of a Honda Accord Sport.
I will continue to purchase all of my cars from Marvin at FJ Fremont. Should Marvin move to another dealership, I will move right along with him.
Thank you Marvin, for making my car buying experience stress free!
Other Employees Tagged:
"Very Good Service"
We have gone to Fletcher Jones in Fremont to purchase our Mercedes Benz. This is the 3rd car we bought feom them and we always leave satisfied with the great service we get from Marvin Ledesma. Marvin always took care of us and helped us with our needs. We highly recommend getting your next mercedes benz from Fletcher Jones in Fremont and Marvin Ledesma as the Sales Rep.
We Highly recommend Fletcher in Fremont and Marvin Ledesma as the best sales rep.
"Amazing Salesman and dealership!"
This was the first time I visited the Fletcher Jones Dealership in Fremont and Marvin was such an amazing guy helping us find the right car with the right price! His customer service overall was top notched and he goes way beyond his way to fully satisfy our needs in purchasing a car. I was able to get away with an amazing car because of him and I would truly suggest anyone to head over here to purchase a brand new car from Marvin!
Other Employees Tagged:
"Best salesman and dealership!"
This is my 3rd Mercedes with Fletcher Jones of Fremont and I truly wouldn’t go anywhere else! No pressure here and everyone always has your best interest in mind! A special shout out to Marvin Ledesma for providing me with the best experience. See you in a couple of years for my 4th:)
"Always The Best Experience"
Marvin and the entire Fletcher Jones team was awesome. I've been a customer and fan of this particular dealership for a decade now and will continue to be. This was the fist opportunity I had to work with Marvin but I must say it will not be my last. Marvin went above and beyond what most car dealerships would call service (Fletcher Jones takes it up a few notches). and provided the best purchase deal I've had here. He made me and my wife comfortable and up to speed on everything throughout the process. I've always enjoyed working with Amin and AJ and had a chance to meet some others on the FJ team. Not my first time and definitely not my last - this place will keep you coming back.
Other Employees Tagged:
, Mike Bates, Veda Hasanzada
"It was awesome "
- Sulaiman rauf
I was looking for this car past 1 year exact same configuration which I finally found it.
Thanks to Marvin, Fam and AJ for making it possible
"The absolute best experience!! "
Marvin went above and beyond when helping me with my purchase. He was super enthusiastic, friendly, and made sure I really loved the car I was buying. Marvin made the whole process super easy and fast. He listens to what you want and delivers. 11/10, I would recommend. Marvin is quite possibly the best you could get.
"Good service overall"
Marvin is my sales to go person and the only one! He spent enough time to go over all the details that I need to know, takes time to choose the right vehicle with me and always take good care of my Mercedes need! This is my 4th Mercedes with Marvin and he always gets me the best deal he can!
"Switched to Mercedes "
We just had the intention of ruling out the Mercedes GLC. I wanted a smaller sized SUV and was set to sit down again to purchase my third Lexus RX the following day with the dealership next door. But, I came away very pleased with the Mercedes GLC model and Marvin, the sales manager, made the whole buying experience easy. I wanted a bottom line, upfront price where both our times were not wasted. It was a Friday night and we really wanted to just take a close up look at the car, but here we are—we’ve made the switch to Mercedes! Very happy with the customer experience working with Marvin.