Marvin Love | Page 2

Personal, Speedy Service This is the fourth time I have used the service department and I plan to go back. They have always been courteous, explained problems and charges well This is the fourth time I have used the service department and I plan to go back. They have always been courteous, explained problems and charges well, assisted me with insurance when needed, and worked on my vehicle quickly. Now this is not to infer that my vehicle is in constant need of repair. Quite the opposite, my Toyota is reliable with almost no issues. Most visits are for routine maintenance. More

by CAJACKSON0 Verified Customer Verified Customer

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Service Great service department. Will work with you, and honor military discount. Not too fun of the sales department! Anybody I feel can help you, but my fa Great service department. Will work with you, and honor military discount. Not too fun of the sales department! Anybody I feel can help you, but my favorite service guy was David. But he has transition into liaison between advisor & Mgmt More

by ANDRE.B0USQUET55 Verified Customer Verified Customer

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Shady practices by the general manager They were not forthcoming about our trade in value and how it would affect our sales tax. Initially the general manager would return my calls, but now They were not forthcoming about our trade in value and how it would affect our sales tax. Initially the general manager would return my calls, but now he just ignores me. They will never receive my business again. More

by NoMoreMcLarty Verified Customer Verified Customer

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Oil change Wade was my technician he was rude if I didn’t already have a good relationship with this dealership I wouldn’t come back. He wrote my paperwork up al Wade was my technician he was rude if I didn’t already have a good relationship with this dealership I wouldn’t come back. He wrote my paperwork up all wrong and even after telling this dude he had my name wrong he still called me by that name. The young lady at the service desk have to completely redo my paperwork. As I stated earlier if it was not got the relationship I have already established with North Point Toyota and now McLarty I wouldn’t come back. I have never encountered a rude technician since having my car service here. Will not have this dude wait on me again I will either wait if go somewhere else. More

by cfsanders45 Verified Customer Verified Customer

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No followup Declined extended warranty but they added it on anyway Called back twice about it but never got a response Have since filed complaint with attorney ge Declined extended warranty but they added it on anyway Called back twice about it but never got a response Have since filed complaint with attorney general More

by rowlandlw Verified Customer Verified Customer

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I was beyond pleased with my vehicle buying experience. Mark MCLarty/Marvin Love went above and beyond to find me the perfect vehicle that had everything I wanted. All the staff was professional and answere Mark MCLarty/Marvin Love went above and beyond to find me the perfect vehicle that had everything I wanted. All the staff was professional and answered any questions I had. More

by scade Verified Customer Verified Customer

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I never felt pressured... the building had a great energy .. Marvin Love was a great sales person... he had a lot going on all st one time... he could answer all my questions with ease... his face was pleasant a Marvin Love was a great sales person... he had a lot going on all st one time... he could answer all my questions with ease... his face was pleasant all day long... I really enjoyed the whole experience... all the employees there were great! More

by judykmay Verified Customer Verified Customer

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New car purchase I like to buy where I can get my vehicle serviced. I also like dealing with the same people. This is my second vehicle from Marvin Love. I like to buy where I can get my vehicle serviced. I also like dealing with the same people. This is my second vehicle from Marvin Love. More

by tammy.nail Verified Customer Verified Customer

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Great Experience Highly satisfied with my service and sales experience. Marvin Love was excellent and I am very happy with my vehicle! I will be a repeat customer! Highly satisfied with my service and sales experience. Marvin Love was excellent and I am very happy with my vehicle! I will be a repeat customer! More

by jordan.jones Verified Customer Verified Customer

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Marvin Love is the Best Marvin Love, Sales Associate, worked with us via text messaging snd phone to get us the van we wanted. We have a 41 yr old son, Brian, whom we have h Marvin Love, Sales Associate, worked with us via text messaging snd phone to get us the van we wanted. We have a 41 yr old son, Brian, whom we have had s ince birth. It had become apparent the last coupke of years that our bodies are wearing down from lifting Brian and decided it was time to upgrade our van and have it outfitted with an auto access seat for transfer. We were honest with Marvin by saying that we were very happy with our 2012 Sienna and if we could not get a deal we would be happy with, we eould keep it since it was in excellent condition with 55,329 actual miles. He really had his work cutout for him when dealing with me. We are very pleased with our purchase and hope we weill have this 2018 for a very long time. More

by wwalton48 Verified Customer Verified Customer

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