106 Reviews
Write a Review106 Reviews of Mary Boulahanis
April 26, 2021
We were very satisfied with the quality of service we received. Mary did an outstanding job talking with us and making sure that our car was completely serviced before returning our car to us. We were ve received. Mary did an outstanding job talking with us and making sure that our car was completely serviced before returning our car to us. We were very happy and satisfied.. More
April 20, 2021
I’M NOT HAPPY WITH MAUS NISSAN! I bought a NEW 2021 I’M NOT HAPPY WITH MAUS NISSAN! I bought a NEW 2021 Titan PRO-4X from Maus Nissan in New Port Richey FL on 4/11/2021. As I test drove the vehicle i I’M NOT HAPPY WITH MAUS NISSAN! I bought a NEW 2021 Titan PRO-4X from Maus Nissan in New Port Richey FL on 4/11/2021. As I test drove the vehicle it had a flashing shift indicator light, the sales guy said it was due to it being low on fuel. I bought the truck thinking this would go away when the tank was filled. After the tank was filled it didn’t go away but I drove the truck home to find out on the way home that the seatbelts were wet also (leaking sunroof). The next morning (4/12/2021) I drove it back to the dealer and there it sits. After a week, I’m being told that the sunroof seals came in but are not installed and the computer need to be replaced, but the computer is in short supply could be two more weeks until they get one and they are not 100% sure this will correct the flashing shift indicator light. Today 4/20/21, I went back to the dealer, talked to them about swapping out the truck for a different truck since I only drove it roughly 40 miles and had it in my possession for less than 24 hours. Rather than swapping the vehicle for a like Titan PRO-4X instead they decided to negotiate a new truck purchase instead. The first offer they asked for $8,000.00 dollars for a truck that was MSRP $1,400.00 cheaper than the one I bought. (They told me I was trading in a used vehicle) I told them NO. After I cleaned my personal belongings from my truck, they came back at me with another offer of $3000.00 I again said NO. The final time they came back they came at me with $1,000.00 and again I said NO. This is ridiculous! I was at the dealer to speak with management about swapping out a brand new truck I bought a week ago that was broken from the start, not to negotiate a new deal with trading in a used truck . I bought a new truck and I’m just trying to get a truck that is in proper working order. The lemon law will apply to my truck purchase after 15 days. I don’t want to have to pull the trigger on the lemon law procedure. If they only had a loaner/rental truck for me to use while I wait I would be happier. Their line is that the don’t rent out or loan out trucks only cars. ALL I WANT IS MY TRUCK FIXED AND NOT IN 3-4 WEEKS. More
Other Employees Tagged: Jaryd Gerhart , Christian Caraballo
April 07, 2021
My experience with Mary the service technician was very good and informative. She was very friendly and knowledgeable. She informed me of the repairs needed, and that there was a coupon available for the b good and informative. She was very friendly and knowledgeable. She informed me of the repairs needed, and that there was a coupon available for the brakes I needed. More
April 07, 2021
Maus is an outstanding dealership. They are very helpful and friendly. They always have the time to answer all my questions and they do it with a smile and friendly. They always have the time to answer all my questions and they do it with a smile More
Other Employees Tagged: Savanna Bollinger
April 02, 2021
As always Nissan takes care of my Altima. I was due on As always Nissan takes care of my Altima. I was due on my Next Oil change, but the service rep missed it, now I need to bring it back another time. As always Nissan takes care of my Altima. I was due on my Next Oil change, but the service rep missed it, now I need to bring it back another time. Only negative thing I can say. More
March 24, 2021
Service was fast and professional. Employees were helpful and courteous. I would recommend Your dealership to anyone that is in the market for a new or used car. and courteous. I would recommend Your dealership to anyone that is in the market for a new or used car. More
March 23, 2021
The quality of work in the service dept has def gone down . They NEVER vacuum anymore even when they say they will. The washing of the car is just some water thrown on your car also. Mary was fantastic . . They NEVER vacuum anymore even when they say they will. The washing of the car is just some water thrown on your car also. Mary was fantastic . More
Other Employees Tagged: Trevor Gorhan, Aldo Rrethatakaj
March 23, 2021
The best place to buy a car! All the staff and team members are friendly and helpful. A beautiful dealership! I appreciate the complimentary beverages. The fancy coffee machine with several kinds of members are friendly and helpful. A beautiful dealership! I appreciate the complimentary beverages. The fancy coffee machine with several kinds of coffee to choose from ! Oh and snacks! Every department works very well together for the benefit of the customer! A great overall vehicle purchase experience! More
Other Employees Tagged: Drew Ruggiano , Armando Marrero, John Thorne
March 22, 2021
Mary answered my call when my car wouldn’t start and suggested several ideas. She stayed on the phone with me until my car was running. Mary then had me come right to the dealership even though I didn’t suggested several ideas. She stayed on the phone with me until my car was running. Mary then had me come right to the dealership even though I didn’t get there till 6:20pm. The techs and her were all over it as soon as I drove up. They replaced my battery and serviced a recall on the car. I must say this was the best customer service I have ever received at a car dealership before. Mary went above and beyond to take care of me and I will be returning for all my car service needs. More