Mary Stienke
Mary Stienke at Gates of Granger

Mary Stienke | Page 31

Service Consultant

Gates of Granger

12815 IN-23
Granger, IN 46530

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4.7
338 Reviews
4.7

338 Reviews

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338 Reviews of Mary Stienke

July 24, 2020

Dealership Rating
Employee Rating

It was ok. I got the problem figures out. They were respectful. The waiting period was quite long. This was for an oil change. I was satisfied More

by PHILLIPO2598
Recommend Dealer
Yes

Other Employees Tagged: Austin Crimmins

Jul 28, 2020

Gates of Granger responded

Hey there, Thank you for your feedback about your service visit with us. I am sorry to hear the wait was longer than expected and we are working through ways to speed up this process without losing any quality. Thank you for your business and please know we are working hard to make your next visit a 5-Star experience.

July 23, 2020

Dealership Rating
Employee Rating

Oil change I dealt with Mary she was pleasant helpful and answered all my questions I have no complaints and it was very fast and efficient thank you very much. More

by CUBFANJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2020

Gates of Granger responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to helping you in the future. Thank you for your business and thanks for choosing Gates!

July 18, 2020

Dealership Rating
Employee Rating

Great group of people! Love the service. Always taken care of from sales to service. thanks for being a great team. Highly recommend Gates of Granger! More

by oldpanegreenhouse
Recommend Dealer
Yes

Other Employees Tagged: Jesse McCombs , Austin Crimmins

Jul 21, 2020

Gates of Granger responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thank you for your business!

July 14, 2020

Dealership Rating
Employee Rating

Everything went well , except I called the day after service about a dent in my hood and no one returned my call ..Over all good More

by BJLEE1954
Recommend Dealer
Yes

July 01, 2020

Dealership Rating
Employee Rating

Quick and Reliable As always, I was greeted by a friendly staff member promptly and the work I needed completed was done quickly and complete. Staff offered to fix lice More

by JFRYE9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Crimmins

June 29, 2020

Dealership Rating
Employee Rating

Great price, good service. I always take my cars to Gates for full synthetic oil changes. The price is very competitive. The quality of work is always good. They could improv More

by Jay-Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 27, 2020

Dealership Rating
Employee Rating

Mary was absolutely FANTASTIC Meet knowledgeable and Mary was absolutely FANTASTIC Meet knowledgeable and extremely helpful Look forward to dealing with her for future needs Would recommend her to fr More

by FJALINOUS1
Recommend Dealer
Yes

June 27, 2020

Dealership Rating
Employee Rating

It was quite, clean, staff friendly, not to crowded. Wait was not as along as it usually is in Mishawaka. Plan to return for next oil change More

by JULIEMACKRN
Recommend Dealer
Yes

June 17, 2020

Dealership Rating
Employee Rating

Very good and quick service. The service here is always very good. People are polite and understand that it is important to get their customers in and out quickly. Thanks. More

by PRICE.D.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Crimmins

Jun 17, 2020

Gates of Granger responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to assisting you in the future. Thank you for your business!

June 15, 2020

Dealership Rating
Employee Rating

Overall Pleasent but slow Fair prices and good service but a wait for sure. Mary could use a smile and more friendly approach but it was early in the morning so i can let it sl More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe

Jun 15, 2020

Gates of Granger responded

Hey AJ, Thank you for your great review and feedback! We appreciate the opportunity to serve you and we look forward to working with you again. We are working hard to make your next visit 5-Stars across the board. Thank you for your business!

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