MaryLou Monroe

Absolutely fantastic experience from start to finish. The entire team was professional, transparent, and genuinely focused on making this the best car purchase experience I've ever had. No pressure, just The entire team was professional, transparent, and genuinely focused on making this the best car purchase experience I've ever had. No pressure, just great service!" "Management at this dealership truly sets the standard for customer focus. They went above and beyond to ensure I was comfortable with the process and happy with the product. I had an absolutely fantastic experience working with Marylou. She was incredibly knowledgeable and attentive without being pushy. She made the entire process, from test drive to finalizing paperwork, simple, transparent, and genuinely enjoyable. Thank You! More

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"I had a wonderful experience working with Marylou. She took the time to understand our needs, provided great insights, and genuinely cared about finding the perfect car for us. She went above and beyo She took the time to understand our needs, provided great insights, and genuinely cared about finding the perfect car for us. She went above and beyond. Truly 5-star experience. More

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They are extremely hospitable and helpful and provide an excellent customer experience during the buying process. excellent customer experience during the buying process. More

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My husband and I recently went to Royal Jaguar Land Rover in Tucson to test drive a CPO Defender 90. We had the pleasure of working with MaryLou Monroe, who was incredibly knowledgeable about Land Rover in g in Tucson to test drive a CPO Defender 90. We had the pleasure of working with MaryLou Monroe, who was incredibly knowledgeable about Land Rover in general as well as the specific vehicle we’d come to see. She took the time to understand exactly what we were looking for, helped us get acclimated to the vehicle before heading out on our test drive, and showed us how to use the safety features we were interested in (as well as some neat features we hadn’t been aware of like the 360 camera). When we returned, Tim Taylor (who was also incredibly wonderful to work with) and my husband went over the off-road hill setup - it was both terrifying and exciting to watch! All in all, this was an incredibly low-pressure, exciting, and friendly sales process. Even though we were only CPO buyers, you wouldn’t have known it by the service received. I believe we were treated with the same respect and attention as new buyers receive. We’ve already shared our experience with our friends and family, and highly recommend MaryLou and the Royal Jaguar Land Rover dealership. More

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Working with MaryLou was wonderful. She was able to find a great deal on a car I was looking for and even found a better deal a couple days after we got the car. They treat you with pro She was able to find a great deal on a car I was looking for and even found a better deal a couple days after we got the car. They treat you with professionalism and respect and it truly feels like a premium experience. More

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This was my very first vehicle I’ve purchased . Mary Lou made everything seamless. I didn’t feel pressured. I also didn’t feel intimidated/ out of place. She really made me feel comfortable and exp Mary Lou made everything seamless. I didn’t feel pressured. I also didn’t feel intimidated/ out of place. She really made me feel comfortable and explained everything thoroughly. More

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Fantastic experience from test drive to delivery. MaryLou Monroe did an awesome job getting us educated about the Defender. Allowed us to get to know the car on a comprehensive test drive. Then, ma MaryLou Monroe did an awesome job getting us educated about the Defender. Allowed us to get to know the car on a comprehensive test drive. Then, made the sales negotiation process simple. Tim Taylor jumped in when needed (driving over the test hill and explaining other off road details) and was very helpful. To top it off, since this was my wife's car and it was Valentine's Day they even gave her a dozen roses. Can't say enough good things! More

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MaryLou was excellent to work with. The dealership should be proud to have her. They were all very considerate of our time and recognized the needs we had. The dealership should be proud to have her. They were all very considerate of our time and recognized the needs we had. More

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The initial work was great. Mary Lou was very helpful and courteous.. It took a while to process the loan for the vehicle. Mary Lou was very helpful and courteous.. It took a while to process the loan for the vehicle. More

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MaryLou Monroe was excellent! Very personable and professional! She drove all the way across town to meet me at the dealership that I was returning my old leased vehicle with my n Very personable and professional! She drove all the way across town to meet me at the dealership that I was returning my old leased vehicle with my new car. Really enjoyed working with her. Thanks MaryLou! More

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