Mason Alzirjawi

My overall experience purchasing the Honda Odyssey was disappointing. I drove all the way from Frisco to Rockwall based on a ballpark price discussed with the sales advisor, only to be told upon arrival t disappointing. I drove all the way from Frisco to Rockwall based on a ballpark price discussed with the sales advisor, only to be told upon arrival that they couldn’t honor it. During negotiations, the manager expressed frustration over my $33,800 out-the-door offer, which I felt was unprofessional. It was only after I showed comparable prices from other offers and decided to walk away that they became more willing to negotiate. While we eventually reached a deal and I purchased the vehicle, the entire process felt unnecessarily stressful. I expected a more transparent, respectful, and customer-friendly experience. More

by ROCKINGMEISTER Verified Customer Verified Customer

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