Mason Moore | Page 4

Great experience, pleasant and knowledgeable staff, clean dealership. Highly recommended dealership. Would do business again with them. dealership. Highly recommended dealership. Would do business again with them. More

by nancyhurd2 Verified Customer Verified Customer

Print

Pleasant to deal with. Straight forward. Nathan was very helpful and went out of way to help with the delivery. Straight forward. Nathan was very helpful and went out of way to help with the delivery. More

by thebogannans Verified Customer Verified Customer

Print

Absolutely an amazing experience! Vlada and the team made the whole process a breeze! 5 stars review! Vlada and the team made the whole process a breeze! 5 stars review! More

by tudor.fulga Verified Customer Verified Customer

Print

They were very helpful. I knew what I wanted and we just got straight to the point and completed the sale quickly. I knew what I wanted and we just got straight to the point and completed the sale quickly. More

by jessiezionts Verified Customer Verified Customer

Print

Sales manager, Matt was great to work with both before we came in and during our brief interaction onsite. Vlada was fine, very accommodating, but a little over-the-top in her enthusiasm. Mason was pushy and came in and during our brief interaction onsite. Vlada was fine, very accommodating, but a little over-the-top in her enthusiasm. Mason was pushy and not enjoyable to deal with. Got great customer centric interaction from the sales people, and then a pushy, sales-y finance guy. Very odd. More

by dchakim Verified Customer Verified Customer

Print

The service was quick and efficient, I appreciated the kind of the dealership , I will not hesitate to recommend it to my friends! kind of the dealership , I will not hesitate to recommend it to my friends! More

by dushemmanuel Verified Customer Verified Customer

Print

Pricing was very upfront and fair. Overall the process was great. I did not work with other dealerships in this process so I cannot compare directly, but would happily recommend McFarl Overall the process was great. I did not work with other dealerships in this process so I cannot compare directly, but would happily recommend McFarland. More

by tim.andrews.86 Verified Customer Verified Customer

Print

Staff was very helpful and went above and beyond for my transaction to make our deal happen. transaction to make our deal happen. More

by tbernard03 Verified Customer Verified Customer

Print

I have never felt less like a number after I signed the paperwork than with this dealership. They rushed me through the switch between my old and new car. When I asked for them to ship me the plate that w paperwork than with this dealership. They rushed me through the switch between my old and new car. When I asked for them to ship me the plate that was left on the vehicle because the screw was stripped as well as a couple of left behind items, they gave me a hard time because they had to go out of their way to ship the items to me (I live 45 minutes away and couldn't get there). They ended up sending someone to drive my old vehicle to my home with the item left behind with zero notification they were doing that. They never factory reset the vehicle infotainment system as requested and when I realized that there was no front plate, no one knew that the plate was in the back storage area. I only stumbled upon it because I Googled how to attach a new license plate holder. They wanted me to travel back to the dealership so they could install a new one, and weren't willing to ship it to me. During the research into the vehicle, Vlada was amazing. She walked me through the differences between my old vehicle and new and tried hard to get me the vehicle I was looking for. During the financing process, Mason was very pushy and condescending when I told him I was not going to spend $100 - $200 more in monthly payments for the extras they were offering. I had to tell him no, multiple times and be very blunt that I wasn't spending more than the payment we agreed upon. More

by StephanieKF Verified Customer Verified Customer

Print

First time in ten years of buying a new vehicle. Overall experience was great.thank you. Overall experience was great.thank you. More

by kucha Verified Customer Verified Customer

Print