Mason Moore | Page 4

Staff was very helpful and went above and beyond for my transaction to make our deal happen. transaction to make our deal happen. More

by tbernard03 Verified Customer Verified Customer

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I have never felt less like a number after I signed the paperwork than with this dealership. They rushed me through the switch between my old and new car. When I asked for them to ship me the plate that w paperwork than with this dealership. They rushed me through the switch between my old and new car. When I asked for them to ship me the plate that was left on the vehicle because the screw was stripped as well as a couple of left behind items, they gave me a hard time because they had to go out of their way to ship the items to me (I live 45 minutes away and couldn't get there). They ended up sending someone to drive my old vehicle to my home with the item left behind with zero notification they were doing that. They never factory reset the vehicle infotainment system as requested and when I realized that there was no front plate, no one knew that the plate was in the back storage area. I only stumbled upon it because I Googled how to attach a new license plate holder. They wanted me to travel back to the dealership so they could install a new one, and weren't willing to ship it to me. During the research into the vehicle, Vlada was amazing. She walked me through the differences between my old vehicle and new and tried hard to get me the vehicle I was looking for. During the financing process, Mason was very pushy and condescending when I told him I was not going to spend $100 - $200 more in monthly payments for the extras they were offering. I had to tell him no, multiple times and be very blunt that I wasn't spending more than the payment we agreed upon. More

by StephanieKF Verified Customer Verified Customer

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First time in ten years of buying a new vehicle. Overall experience was great.thank you. Overall experience was great.thank you. More

by kucha Verified Customer Verified Customer

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Truly is a family dealership in all senses of that phrase - exceedingly concerned with making a car purchase work for families. - exceedingly concerned with making a car purchase work for families. More

by latonami Verified Customer Verified Customer

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Jake was helpful, friendly and low pressure. I was happy working with him and would definitely do it again. I was happy working with him and would definitely do it again. More

by michellesiden Verified Customer Verified Customer

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The staff was very helpful and accommodating, the process was quick and painless without any headaches. was quick and painless without any headaches. More

by salchunr Verified Customer Verified Customer

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Friendly low pressure sales Agata took time to hear what I was looking for and what my budget was. Very helpful in connecting me with the car I wanted and could afford I was looking for and what my budget was. Very helpful in connecting me with the car I wanted and could afford More

by dcjr0 Verified Customer Verified Customer

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Excellent experience- stress free- transparent and honest.- I would buy my next car from them also! honest.- I would buy my next car from them also! More

by jerry.prial Verified Customer Verified Customer

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The most stress free friendly dealership. Matt and Jake were amazing and even stayed late. It is our third car we bought from Matt and each experience gets better and better. Matt and Jake were amazing and even stayed late. It is our third car we bought from Matt and each experience gets better and better. More

by nhgiants Verified Customer Verified Customer

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They spent the time to find the exact vehicle I wanted and were very patient. I love my car!! and were very patient. I love my car!! More

by gabudavis Verified Customer Verified Customer

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