Master Chevrolet Cadillac
Master Chevrolet Cadillac at Master Chevrolet Cadillac

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Master Chevrolet Cadillac

3625 Richland Ave W
Aiken, SC 29801

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55 Reviews
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55 Reviews

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55 Reviews of Master Chevrolet Cadillac

December 26, 2019

Dealership Rating
Employee Rating

Not impressed. No fluids were checked, wrong parts ordered,passenger window not rolling down, allowed me to leave their dealership in a vehicle that was not proper for the road. Joe Mills was very hel More

by rripperdan
Recommend Dealer
No

Other Employees Tagged: Will Parrott , Joe Mills

Dec 27, 2019

Master Chevrolet Cadillac responded

I am so sorry for our error. I would love to speak to you. Could you please call me at 706-855-9400? Will Schafer

August 12, 2019

Dealership Rating
Employee Rating

2019 Cadillac Escalade This is the best dealership in the southeast. Wayne Morgan and Jason Francis are exceptional people to work with. If things are not right, they will More

by Rickandjute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Morgan, Will Parrott , Jason Francis

Aug 13, 2019

Master Chevrolet Cadillac responded

Thanks for your wonderful review! We look forward to seeing you at your next visit. Regards, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

July 09, 2019

Dealership Rating
Employee Rating

I was able to get the truck I love. I want to take this time to thank Joshua Stowe, who is an employee at master Chevrolet Cadillac of Aiken. Joshua went above and beyond to help me pur More

by C_williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Stowe

Jul 10, 2019

Master Chevrolet Cadillac responded

Thank you! We are thrilled Josh was able to assist you in finding the perfect truck! Wayne Morgan General Manager Master Chevrolet Cadillac

July 07, 2019

Dealership Rating
Employee Rating

Timely and efficient! Cadillac recall service performed timely and efficiently. Service employee was very aware of the situation that required correcting on my XTS vehicle. More

by bhey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Morgan , Justin Hartley, Travis Toole

Jul 08, 2019

Master Chevrolet Cadillac responded

Thank you very much! We are always happy to help you! Wayne Morgan General Manager Master Chevrolet Cadillac

June 29, 2019

Dealership Rating
Employee Rating

Very pleasant , Quick Service done in a timely manner, The dealership works with your schedule. I like the option of being able to use the shuttle . More

by foxeyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vaughn Hester, Joe Mills, Darin Moseley

Jun 29, 2019

Master Chevrolet Cadillac responded

Thanks! We appreciate your review and look forward to your next visit! Wayne Morgan General Manager Master Chevrolet Cadillac

June 22, 2019

Dealership Rating
Employee Rating

Great Service Everything was great!!! The customer service person was very personable and friendly. The technicians did a great job. All met my needs and expectatio More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darin Moseley, Don't know names but they were efficient

Jun 24, 2019

Master Chevrolet Cadillac responded

Thank you! We appreciate you choosing us and hope to see you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

June 21, 2019

Dealership Rating
Employee Rating

Quick and painless Had a few forms to sign but i was able to get it done pretty fast. They knew my budget and plan ahead of time and were able to get me the best deal wi More

by TIPHENIE.BOWDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Francis, Joe Mills

Jun 22, 2019

Master Chevrolet Cadillac responded

Thank you! We hope you enjoy your new vehicle! Please let us know if you need anything else. Wayne Morgan General Manager Master Chevrolet Cadillac

June 08, 2019

Dealership Rating
Employee Rating

Reviewing the service and repair of Cadillac SRX Attitudes of service staff. Disrespectful and very rude. When you pay almost $3,000 for repairs you expect to be treated fairly and not be told the pa More

by Pope,Ter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Service manager and dealership manager

Jun 09, 2019

Master Chevrolet Cadillac responded

Mr. Pope, First of all, we do appreciate your business. However, your behavior in our service area and showroom with other guests present will not be tolerated. We can't allow you to be cursing at employees in the middle of our showroom. As four of our employees tried to explain to you, there were no aftermarket parts used on your vehicle and your receipt clearly shows the GM part numbers that were used during the repair of your vehicle. Our ladies in the cashier area were just asking you to sign your ticket so we could release the vehicle back to you. I gave you my name twice but you were too busy cursing at me to hear it. Wayne Morgan General Manager Master Chevrolet Cadillac

June 07, 2019

Dealership Rating
Employee Rating

Service was great!!! Service dept was helpfu and efficient! Masters always does a great job! I will continue to rely on Masters for my automotive needs and recommend them More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Hartley, Travis Toole

Jun 09, 2019

Master Chevrolet Cadillac responded

Thank you very much! We look forward to your next visit! Wayne Morgan General Manager Master Chevrolet Cadillac

June 05, 2019

Dealership Rating
Employee Rating

Excellent Service!!! Very professional, caring and courteous!!! I was very impressed from the time my husband and I arrived. I will be happy to refer friends and family. More

by Mrs. “V”
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Parrott, Josh Stowe , Joe Mills

Jun 06, 2019

Master Chevrolet Cadillac responded

Thank you very much! We appreciate you choosing us and look forward to seeing you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

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