Master Chevrolet Cadillac | Page 3
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Master Chevrolet Cadillac
3625 Richland Ave W
Aiken, SC 29801
55 Reviews
Write a Review55 Reviews of Master Chevrolet Cadillac
May 25, 2019
Service department ruined sale Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they j Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they just diagnose it. At 3pm the day of the appt, I get a call saying my vehicle isn’t going to be looked at. Spoke to the manager who said they will pull it in that day. Was looking at purchasing a used ttuck, until I found out that the service writer for my vehicle left the car on the lift and didn’t close anything out. I had to miss two days of work due to the service writer being ignorant. They would not give me a loaner of any sorts. Car took 4 days to get back. Dealer said the would cover the rental, and I look at my credit card statement and I was charged for both days, when it was the dealers fault. Wrote a FB review, and the “owner” commented back saying she’d love to speak with me. A month later and she has still not reached out. xxxxty customer service, ignorant worker. Needless to say, I traded the vehicle in to a different dealer and will never be going back. More
Other Employees Tagged: Vaughn Hester, Travis Toole
May 10, 2019
Great service Customer service was Top notch, service on my vehicle was excellent and in a timely manner would recommend master service department to anyone and ev Customer service was Top notch, service on my vehicle was excellent and in a timely manner would recommend master service department to anyone and everyone. Thanks More
Other Employees Tagged: Wayne Morgan, Will Parrott , Justin Hartley, Vaughn Hester, Darin Moseley
May 10, 2019
Very poor I spent $700 getting brakes done.they did not fix my brakes because They still squeal and my vehicle does not stop correctly . I'm very unhappy with I spent $700 getting brakes done.they did not fix my brakes because They still squeal and my vehicle does not stop correctly . I'm very unhappy with my service with master Chevrolet. More
May 05, 2019
Good experience! From the beginning Master Chet was a nice experience. Andrew was very nice and knowledgeable. The sales manager did well with giving the best price. From the beginning Master Chet was a nice experience. Andrew was very nice and knowledgeable. The sales manager did well with giving the best price. More
Other Employees Tagged: Will Parrott , Andrew Lookey
May 02, 2019
Life saver I went to a different dealership in the past for service, two actually, because they were closer to my home. After having terrible experiences, I gave I went to a different dealership in the past for service, two actually, because they were closer to my home. After having terrible experiences, I gave Master a shot. They were all so wonderful & legitimately cared about my vehicle and my safety. They worked me in and fixed the issues that the other dealers so carelessly "fixed" a few months before. Wonderful customer service. They made sure I had transportation & that my vehicle was running like new! They solved a huge nightmare for me. Everyone in service was so kind, friendly & professional. I will never take my business elsewhere. They are worth the drive if you're not a local to Aiken. Big thank you to Justin, Travis & Vaughn For all your help! More
Other Employees Tagged: Justin Hartley, Vaughn Hester, Travis
April 25, 2019
The AWL still comes on I have to bring the car back Master Chevrolet kept my car for 9 days to repair AWD,. After driving the vehicle the service light and the AWD light continues to come on, I will hav Master Chevrolet kept my car for 9 days to repair AWD,. After driving the vehicle the service light and the AWD light continues to come on, I will have to make another appointment because the car was not fixed More
April 11, 2019
It was a awesome experience It was a very enjoyable experience and no pressures from salesperson. I would recommend this dealership to the rest of my family and friends even thou It was a very enjoyable experience and no pressures from salesperson. I would recommend this dealership to the rest of my family and friends even though I live Georgia. I will be a repeat customer long as they stay in business.👍👍 More
Other Employees Tagged: Will Parrott, Josh Stowe
March 09, 2019
Amazing from beginning to end during the process! I recommend Masters Chevrolet Aiken because they care about their customers and we care about Masters Chevrolet Aiken as well. All customers will be s I recommend Masters Chevrolet Aiken because they care about their customers and we care about Masters Chevrolet Aiken as well. All customers will be satisfied 😂😂😂 More
Other Employees Tagged: Will Parrott, Josh Stowe
March 09, 2019
Good job The people were all friendly and professional . They made sure I was informed of everything. Joe was even willing to come in on his day off to help m The people were all friendly and professional . They made sure I was informed of everything. Joe was even willing to come in on his day off to help me. More
Other Employees Tagged: Josh Stowe , Jason Francis, Joe Mills
March 01, 2019
Very good experience Josh was very helpful in selecting the Cadillac that I wanted the overall staff was friendly and kind I would recommend this dealership to anyone Josh was very helpful in selecting the Cadillac that I wanted the overall staff was friendly and kind I would recommend this dealership to anyone More
Other Employees Tagged: Wayne Morgan, Will Parrott, Josh Stowe , Darin Moseley
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