Master Chevrolet Cadillac | Page 3

2019 Cadillac Escalade This is the best dealership in the southeast. Wayne Morgan and Jason Francis are exceptional people to work with. If things are not right, they will This is the best dealership in the southeast. Wayne Morgan and Jason Francis are exceptional people to work with. If things are not right, they will go the extra mile to make it right. I have been trading with them for years. More

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I was able to get the truck I love. I want to take this time to thank Joshua Stowe, who is an employee at master Chevrolet Cadillac of Aiken. Joshua went above and beyond to help me pur I want to take this time to thank Joshua Stowe, who is an employee at master Chevrolet Cadillac of Aiken. Joshua went above and beyond to help me purchase the vehicle I’ve been waiting on for quite some time. Joshua made sure that I left satisfied and answered every question that I had. One thing I can say about Joshua is that he cares about the customer, he defiantly wants you to leave satisfied with or without a vehicle. If your looking to purchase a vehicle talk to Joshua Stowe at Master Chevrolet-Cadillac of Aiken. More

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Timely and efficient! Cadillac recall service performed timely and efficiently. Service employee was very aware of the situation that required correcting on my XTS vehicle. Cadillac recall service performed timely and efficiently. Service employee was very aware of the situation that required correcting on my XTS vehicle. Wait time on the service was less than two hours. More

by bhey Verified Customer Verified Customer

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Very pleasant , Quick Service done in a timely manner, The dealership works with your schedule. I like the option of being able to use the shuttle . , Quick Service done in a timely manner, The dealership works with your schedule. I like the option of being able to use the shuttle . More

by foxeyred Verified Customer Verified Customer

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Great Service Everything was great!!! The customer service person was very personable and friendly. The technicians did a great job. All met my needs and expectatio Everything was great!!! The customer service person was very personable and friendly. The technicians did a great job. All met my needs and expectations. I'm very pleased. More

by Gail Verified Customer Verified Customer

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Quick and painless Had a few forms to sign but i was able to get it done pretty fast. They knew my budget and plan ahead of time and were able to get me the best deal wi Had a few forms to sign but i was able to get it done pretty fast. They knew my budget and plan ahead of time and were able to get me the best deal with my poor credit rating. More

by TIPHENIE.BOWDEN Verified Customer Verified Customer

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Reviewing the service and repair of Cadillac SRX Attitudes of service staff. Disrespectful and very rude. When you pay almost $3,000 for repairs you expect to be treated fairly and not be told the pa Attitudes of service staff. Disrespectful and very rude. When you pay almost $3,000 for repairs you expect to be treated fairly and not be told the parts may not be GMC parts. After refusing to sign the document the service staff threatened to call the police. Very impersonal. No names were given and we can’t remember their names. More

by Pope,Ter Verified Customer Verified Customer

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Service was great!!! Service dept was helpfu and efficient! Masters always does a great job! I will continue to rely on Masters for my automotive needs and recommend them Service dept was helpfu and efficient! Masters always does a great job! I will continue to rely on Masters for my automotive needs and recommend them to family and friends!! More

by Bob Verified Customer Verified Customer

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Excellent Service!!! Very professional, caring and courteous!!! I was very impressed from the time my husband and I arrived. I will be happy to refer friends and family. Very professional, caring and courteous!!! I was very impressed from the time my husband and I arrived. I will be happy to refer friends and family. More

by Mrs. “V” Verified Customer Verified Customer

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Service department ruined sale Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they j Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they just diagnose it. At 3pm the day of the appt, I get a call saying my vehicle isn’t going to be looked at. Spoke to the manager who said they will pull it in that day. Was looking at purchasing a used ttuck, until I found out that the service writer for my vehicle left the car on the lift and didn’t close anything out. I had to miss two days of work due to the service writer being ignorant. They would not give me a loaner of any sorts. Car took 4 days to get back. Dealer said the would cover the rental, and I look at my credit card statement and I was charged for both days, when it was the dealers fault. Wrote a FB review, and the “owner” commented back saying she’d love to speak with me. A month later and she has still not reached out. xxxxty customer service, ignorant worker. Needless to say, I traded the vehicle in to a different dealer and will never be going back. More

by TDUCE91 Verified Customer Verified Customer

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