Mateo Gutierrez | Page 5

Drone Remote App Install and troubleshotting A+ team. I originally had this after market part installed in my Ram Promaster City. I can operate features on my car with my cell phone. I was having A+ team. I originally had this after market part installed in my Ram Promaster City. I can operate features on my car with my cell phone. I was having problems with it. Every time I start my car with my phone and the doors are locked the alarm goes off. The guys worked long on this with me trying to get it to work. We did come up with a workaround and I have to use my app to lock my car if i want to be able to start it later with out it alarming. Or carry around an extra key fob with me to use. They did leave it as an open story in case the manufacture comes up with a fix for this problem. Unfortunately the product only gets 3 stars for me, but the team gets 5! More

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Dodge of Burnsville did a fast and efficient job changing the oil and rotating the tires on my Dodge Ram 1500 pickup!! Very satisfied with the service the oil and rotating the tires on my Dodge Ram 1500 pickup!! Very satisfied with the service More

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In for a oil change and a recall in the tail gate. Was treated in a friendly manner and was out within an hour. You even washed my truck. Good service dept. thank you treated in a friendly manner and was out within an hour. You even washed my truck. Good service dept. thank you More

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Always helpful and friendly Dodge of Burnsville is always helpful and fixes whatever I am there for. All of the staff are friendly and very welcoming. I never have to wait I can Dodge of Burnsville is always helpful and fixes whatever I am there for. All of the staff are friendly and very welcoming. I never have to wait I can always just drive my car in and someone is always there to help me. More

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2019 Ram 1500 Big Horn Tom is a very nice guy and salesman .He has sold my family over 9 cars. And has always taken care of my family. So if anyone ever need any type of car Tom is a very nice guy and salesman .He has sold my family over 9 cars. And has always taken care of my family. So if anyone ever need any type of cars or trucks call dodgeofburnsville and ask for Tom green . He will work really hard for you always. More

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“King of xxxx service” Absolutely garbage customer service. No sense of urgency. Lack of communication. Lying employees. I’ve told everyone I know to never go to this dealer Absolutely garbage customer service. No sense of urgency. Lack of communication. Lying employees. I’ve told everyone I know to never go to this dealership. More

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Extremely friendly & helpful service department While I was having my Charger’s airbag recall done, I took advantage of asking the service guys MANY questions about my car to get their professional While I was having my Charger’s airbag recall done, I took advantage of asking the service guys MANY questions about my car to get their professional advice. I felt that their honest answers will greatly help me to make an informed purchase on my next car. They could not have been more helpful & took the time to answer completely each & every question I had. I felt like they really listened to what I was looking for in my next car & helped me decide key factors (AWD, tires, ETC.) I appreciate the wonderful customer service that everyone I dealt with provided- I will definitely come back when I get my next car. THANKS! More

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Dealer recall Mateo was great to work with. Explained everything that was needed and was done in a timely manner. I definitely recommend Dodge of Burnsville to any Mateo was great to work with. Explained everything that was needed and was done in a timely manner. I definitely recommend Dodge of Burnsville to anyone who needs their vehicle serviced. More

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A Nice Place To Bring My Business To I started my vehicle search online. Made a phone call and at that time i was helped by Evan Silver. Very helpful and a easy going person. I told him I started my vehicle search online. Made a phone call and at that time i was helped by Evan Silver. Very helpful and a easy going person. I told him what i wanted and he took the time to get Adam Saba involved with numbers,, When i did finally get to the dealership , which was because of my work schedule. Evan was in communication with me for a couple months. I got there that day and he had vehicles of which i was interested the two did have different options,, He let me take my time which i did. Adam even took the time to stop by and say hi, Evan introduced me to him and it was like he had know me for a while. I did purchase a new ram there that day . I met Mark Saba and Kramer in financing which went nice in a very timely manner. I had some items put on before i left . A week later i returned to get a block heater installed where i had met Mateo the Service Mangager on duty that day.. Just a great envirorment to be shopping . The numbers i got over the phone never changed,, just a honest place,, I wll be back definately . Jim K More

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Great customer service! Great job, very helpful! Happy to have a non shaky car.! We’ll be back for more services. Thank you for all your help Mateo. Great job, very helpful! Happy to have a non shaky car.! We’ll be back for more services. Thank you for all your help Mateo. More

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