Matheus Neves | Page 2

This has been the best car experience! The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the process. Special shout out to Lisa the general manager, Josh the business manager, Matheus the product specialist, and Mike G. the product specialist! You guys made this experience stress free and I appreciate all your help! I will be back for future business! More

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Been a long time customer and continue to be as treated very well by staff very well by staff More

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Matheus Neves was amazing! He answered all my questions and went over the car in detail. He answered all my questions and went over the car in detail. More

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The team was super helpful and fast. This is my 4th Infiniti and I was going to move away from it but the team worked with me to find a price that made sense. This is my 4th Infiniti and I was going to move away from it but the team worked with me to find a price that made sense. More

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Excellent experience from the moment I walked in to when I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and the two gentlemen who sat with me in my new car and trained me on the car features. I feel great about the purchase price and impressed there was no long wait during any point of the purchase process. My time was respected. There were no pressure tactics. I have been buying Herb Chamber Mercedes for years. They are good, but the Kelly Team were faster and a more relaxing environment. The Team all seemed to enjoy working together. Management must be doing a good job! Thank you! Barbie More

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Kelly INFINITI delivered exactly what you expect from an authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicl authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicle on our second visit, and on our return we were genuinely welcomed back and made to feel like family. As out-of-state customers, everything was handled seamlessly and with care. Matheus was outstanding to work with, and General Manager Lisa Avola sets the tone for a dealership that clearly values its customers. This is how a premium automotive brand should be represented. Kelly INFINITI has earned our trust, and we look forward to returning as loyal customers. More

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Super easy to work with for a trade in! Satisfied with customer service. Will definitely recommend to a friend! Satisfied with customer service. Will definitely recommend to a friend! More

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Matheus and Josh were a delight to work with could not recommend more ! Extremely professional, knowledgeable and trustworthy. recommend more ! Extremely professional, knowledgeable and trustworthy. More

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Josselyn was very personable and helpful. i enjoyed working with her. Also, her manager helped me to get a deal that I could work with! Matheus couldn’t have been more supportive and easy to w i enjoyed working with her. Also, her manager helped me to get a deal that I could work with! Matheus couldn’t have been more supportive and easy to work with! His customer service was outstanding! He reached out several times to make sure everything was great and even offered to bring the car to me! Even after I have a car, I continued to follow up with great customer service! I would recommend Kelley infinity to anyone looking for a car in great customer service! Thank you very much! More

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I recently purchased my vehicle from Kelly Infinity, and I couldn’t be happier with the experience. From the moment I walked through the doors, I was greeted with genuine hospitality and professionalism and I couldn’t be happier with the experience. From the moment I walked through the doors, I was greeted with genuine hospitality and professionalism. The entire team was knowledgeable, patient, and never once made me feel pressured to buy. My sales consultant, Josselin Sanchez, took the time to understand what I was looking for and went above and beyond to find the perfect car for my needs and budget. They explained every feature in detail, helped me compare models, and made sure I was 100% comfortable with my choice before signing anything. The finance department made the process simple and transparent — no hidden fees or surprises, just honest communication and fair pricing. The paperwork was handled efficiently, and they made sure I understood every step. Even after the sale, the customer service has been exceptional. The follow-up call to check in on my satisfaction and the complimentary vehicle inspection showed that they truly care about their customers long after the purchase. I would highly recommend Kelly Infinity to anyone looking for an stress-free car-buying experience. Whether you’re buying new or used, you’ll be treated with respect, professionalism, and genuine care. This is the kind of dealership that earns your trust. More

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