Matt Behzadnia

I recently had the pleasure of purchasing a new Toyota 4Runner and want to share my exceptional experience. From the outset, my salesman, Rodney, a fellow Veteran, showcased his expertise and patience, gu 4Runner and want to share my exceptional experience. From the outset, my salesman, Rodney, a fellow Veteran, showcased his expertise and patience, guiding me through various models until I found the perfect used 2020 TRD model. Despite some minor wear, Rodney assured me of the vehicle's excellent condition, a claim backed by a clear CarFax report. After a seamless negotiation process, I bought the car, excitedly taking it home after detailing. I noticed some exterior marks, which upon closer inspection, seemed like deep nicks. Concerned, I immediately contacted Rodney, who introduced me to Ruben, a skilled body paint specialist. Surprised by the extent of the unnoticed damage, Ruben provided a thorough assessment, marking the areas for potential repair. Understanding the situation, Rodney worked diligently to find a resolution, empathetically acknowledging the oversight and navigating the complexities of the situation. His dedication led to an incredible compromise: an upgrade to a brand-new 2024 4Runner, incorporating my initial payment with additional discounts, including a Veteran’s discount. Rodney went above and beyond, ensuring the process was swift to accommodate my schedule, particularly a pressing commitment to pick up my son. Rodney's professionalism extended even after the sale. Realizing I had left my garage door opener in the previous vehicle, Rodney personally delivered it to my home, a testament to his exceptional customer service. This experience, while not without its challenges, highlighted the dealership's commitment to customer satisfaction and integrity. I'm grateful for Rodney’s help and the dealership’s willingness to rectify the situation, turning an initial concern into a positive outcome. It’s a reminder of the importance of understanding and humanity in every transaction. I’m now the proud owner of a 2024 4Runner, thanks to Rodney’s efforts and the dealership’s commitment to excellence. More

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Steve made my wife and I feel very comfortable and found us the vehicle we wanted. Down home and genuine… got us through the buying process in a very timely manner. us the vehicle we wanted. Down home and genuine… got us through the buying process in a very timely manner. More

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