
McGovern Honda
Everett, MA
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1,555 Reviews of McGovern Honda
had a very disappointing experience at this dealership. The salesperson was solely focused on getting my loan approved and didn’t take the time to explain the features of the car or answer my questions. I The salesperson was solely focused on getting my loan approved and didn’t take the time to explain the features of the car or answer my questions. I was also pushed into buying the Honda Appearance Plan without being properly informed about what it actually covers. Now that I have minor scratches on the rim and body, the service center told me these are not covered — and pointed out that it’s clearly written on the receipt. If I had known that basic things like scratches weren’t included, I never would have bought the plan. It feels like I was misled into paying for something that’s practically useless. This experience has left me feeling disappointed and taken advantage of. I expected more transparency and honesty when making such a big purchase. More
Great experience - separate quiet waiting room option is a plus - convenient location - window stickers for Oil Change reminder (most places don’t provide these helpful reminders) a plus - convenient location - window stickers for Oil Change reminder (most places don’t provide these helpful reminders) More
Management is amazing, service from service crew was outstanding, explaining what is exactly wrong with my car and what it needs. Jennifer R. was beyond helpful and words can express our grateful I am f outstanding, explaining what is exactly wrong with my car and what it needs. Jennifer R. was beyond helpful and words can express our grateful I am for her help. More
McGovern Honda’s service department is thorough and punctual. We appreciate that, unlike some of their competitors, they don’t use hard-sell tactics to get folks to agree to add non-urgent services. punctual. We appreciate that, unlike some of their competitors, they don’t use hard-sell tactics to get folks to agree to add non-urgent services. More