
81 Reviews
Write a Review81 Reviews of Matt Cole
October 01, 2025
Salesperson was fine finance didn’t give me disk or any paperwork I didn’t realize it almost home gone next morning finance man never called back finally after second call sales manager called wanted to e paperwork I didn’t realize it almost home gone next morning finance man never called back finally after second call sales manager called wanted to email I don’t have a printer to print it wouldn’t mail because of my social security number paid cash they didn’t have any personal information says they will drop it off let’s see Really disappointed Carol wright More
Other Employees Tagged: Alexis Hill
September 28, 2025
The salesman was very friendly had a lot of knowledge great customer service… and the credit department was awesome as well. great customer service… and the credit department was awesome as well. More
Other Employees Tagged: Ron Hollingsworth
September 28, 2025
Excellent customer service nice people to deal with very happy with my time at the dealership happy with my time at the dealership More
Other Employees Tagged: Mike Ferrell, Cody Donadio, Devonte Anderson, Matt Newton, Stephen Baldwin, Ron Hollingsworth
September 18, 2025
Capital Chevrolet exceeded my expectations. Ben Miller was great to deal with. Very friendly and transparent with pricing. I have and will continue to recommend him and the dealership to anyon Ben Miller was great to deal with. Very friendly and transparent with pricing. I have and will continue to recommend him and the dealership to anyone looking to purchase a vehicle. More
Other Employees Tagged: Ben Miller
September 13, 2025
Great dealer and great service. Sales staff was extremely helpful and financing was a breeze. Sales staff was extremely helpful and financing was a breeze. More
Other Employees Tagged: Alexis Hill
September 12, 2025
Very helpful and professional… Clean restrooms For Lexington it’s a nice place and location Word, word, crazy to have to use fifteen words Lexington it’s a nice place and location Word, word, crazy to have to use fifteen words More
Other Employees Tagged: Ben Miller
September 08, 2025
Worst car dealership I've ever worked with. Car mats were missing as well as front emblem on the hood and cargo nets. It's going to cost me $300.00 to replace these items. The car was not cle Car mats were missing as well as front emblem on the hood and cargo nets. It's going to cost me $300.00 to replace these items. The car was not cleaned, even the person that delivered the car mentioned how dirty it was. That will cost me at least $200 to get done. I didn't work with any of the sales people you have listed. I worked with Gerrick Broommall. Is he second string? I know sales are important, but service after the sale and making customers happy are part of the dale, not just the commision. I had to call him about doing everything. The rock stars that I had the pleasure of working with were Carly and Matt Cole. I was transfered to Cody somebody 3x. You could not leave a message on his phone. Seems he never hangs up the phone, you can hear people talk in the background. You never hear a beep. Maybe he wanted it that way so he doesn't have to talk to people. I've only ever had one experience that may be worse, that was in 1978. I would never recommend Lexington of NC to anyone, not even my worst enemy. If I had known it was going to be this nightmare, I never would have wanted to buy this car. If I could give negative zero, I would. Horrible, horrible, horrible. More
Other Employees Tagged: Cody Donadio, Devonte Anderson , Carly
August 19, 2025
During my test drive the tire came off due to the lug nuts not being tightened. Everyone was safe but I was quite shaken up. I think the team could have done a better job of managing the situation after nuts not being tightened. Everyone was safe but I was quite shaken up. I think the team could have done a better job of managing the situation after and leaning into making it right. It was frustrating to be in a typical negotiation after such a crazy incident. More
Other Employees Tagged: Devonte Anderson