Matt Cole
Matt Cole at Capital Chevrolet GMC of Lexington

Matt Cole

Finance Manager

Capital Chevrolet GMC of Lexington

96 Radio Dr
Lexington, NC 27292

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4.9
81 Reviews
4.9

81 Reviews

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81 Reviews of Matt Cole

October 01, 2025

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Employee Rating

Salesperson was fine finance didn’t give me disk or any paperwork I didn’t realize it almost home gone next morning finance man never called back finally after second call sales manager called wanted to e More

by WRIGHTCAROL_1948
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alexis Hill

September 28, 2025

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The salesman was very friendly had a lot of knowledge great customer service… and the credit department was awesome as well. More

by ANGELWINGS91159
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Hollingsworth

September 28, 2025

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Excellent customer service nice people to deal with very happy with my time at the dealership More

by CHOLDER8
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

September 20, 2025

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Sales person is the reason I purchased there. They had the truck I wanted. Easy dealer process. More

by BIKER1972
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Bean

September 18, 2025

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Employee Rating

Capital Chevrolet exceeded my expectations. Ben Miller was great to deal with. Very friendly and transparent with pricing. I have and will continue to recommend him and the dealership to anyon More

by JMAG66
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Miller

September 13, 2025

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Great dealer and great service. Sales staff was extremely helpful and financing was a breeze. More

by MATHEWC2
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexis Hill

September 12, 2025

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Employee Rating

Very helpful and professional… Clean restrooms For Lexington it’s a nice place and location Word, word, crazy to have to use fifteen words More

by gwshepler
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Miller

September 08, 2025

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Employee Rating

Worst car dealership I've ever worked with. Car mats were missing as well as front emblem on the hood and cargo nets. It's going to cost me $300.00 to replace these items. The car was not cle More

by JDH11860
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cody Donadio, Devonte Anderson , Carly

Sep 08, 2025

Capital Chevrolet GMC of Lexington responded

Thank you for taking the time to share your experience with us. I’m very sorry to hear that the vehicle arrived missing items and wasn’t cleaned to your expectations — that’s not the standard we aim for, and I understand how frustrating that must have been, especially after such a big purchase. Regarding the missing mats, emblem, and cargo nets, as well as the need for additional cleaning — I completely understand your disappointment. Those are items we expect to be handled before delivery, and I sincerely apologize that this wasn’t your experience. I also appreciate your candid feedback about your interactions with our team. It’s good to hear that Carly and Matt Cole left a strong impression — I’ll make sure they hear that. As for the rest of the team, I can assure you that everyone here is committed to helping our customers and doing their best, even if communication sometimes falls short or gets spread across multiple people. It’s never our intent to make the process feel disjointed or impersonal, and I’m truly sorry that your experience didn’t reflect the level of service we strive for. Thanks again for bringing this to our attention — even when the feedback is tough, it helps us improve.

August 20, 2025

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Matt in finance is amazing to work with! He's very knowledgeable and respectful. I would recommend him to everyone... More

by TANGO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Miller, Gerrick

August 19, 2025

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Employee Rating

During my test drive the tire came off due to the lug nuts not being tightened. Everyone was safe but I was quite shaken up. I think the team could have done a better job of managing the situation after More

by BEAMERASTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Devonte Anderson

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