Matt Crocker
Matt Crocker at Robertsons GMC Truck, INC.

Matt Crocker | Page 23

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

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4.9
274 Reviews
4.9

274 Reviews

Write a Review

274 Reviews of Matt Crocker

August 08, 2023

Dealership Rating
Employee Rating

I THOUGHT THE SERVICE WAS GOOD , AND THAT IS WHY I COME BACK . HAPPY WITH MATT AND REPAIR SERVICE....... More

by LRENCURREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Robertsons GMC Truck, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Dealership Rating
Employee Rating

Quick and reasonable negotiations at a great price. I live in Maine and the dealerships up here had ridiculously high prices and were not willing to negotiate much on pricing. My nephew told me More

by RCSNYDER1124
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cam Shanahan

Aug 10, 2023

Robertsons GMC Truck, INC. responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 08, 2023

Dealership Rating
Employee Rating

thr people are always very nice to you and very helpful to solve all your needs. More

by KARINEBEARSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Aug 09, 2023

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

Dealership Rating
Employee Rating

Always excellent service and easy purchasing For the busy person very simple for the customer which for someone like me is appreciated More

by mummamarys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Aug 09, 2023

Robertsons GMC Truck, INC. responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 07, 2023

Dealership Rating
Employee Rating

They are mostly good but never seem to have an intelligent answer for why they can't do something right. The people are nice and polite but the work mostly seems to be a challenge. More

by BURRCONSTRUCTION54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia

Aug 09, 2023

Robertsons GMC Truck, INC. responded

Thank you for sharing your feedback with us. At Robertson's GMC, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 05, 2023

Dealership Rating
Employee Rating

Had warranty repair, provided loaner. True professional service. This is the fourth truck I have bought from this dealership More

by WLAMB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia

Aug 08, 2023

Robertsons GMC Truck, INC. responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

August 03, 2023

Dealership Rating
Employee Rating

As always, they do their best to great you when you arrive. The very best customer service. Very satisfied with overall experience. More

by JMHARDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Aug 04, 2023

Robertsons GMC Truck, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 31, 2023

Dealership Rating
Employee Rating

Another excellent service visit! Excellent facility, personnel and all around experience. Done on time every time. More

by tysdad115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Aug 03, 2023

Robertsons GMC Truck, INC. responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Robertson's GMC again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 31, 2023

Dealership Rating
Employee Rating

Matthew got me in quickly. Problem identified and promptly ficed. I was in and out by 9am. MAP sensor had shorted out. Sensor replaced and truck was back to running smoothly. More

by JSZARO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Sellinger

Aug 03, 2023

Robertsons GMC Truck, INC. responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 27, 2023

Dealership Rating
Employee Rating

I arrived in time they took the vehicle right away and was done very quickly! Very professional. Very friendly. Loved it! Good price!! More

by linhares35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morrill , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Jul 28, 2023

Robertsons GMC Truck, INC. responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and experience friendly service during your visit. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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