Matt Friedman
Matt Friedman at Fred Anderson Nissan of Asheville

Matt Friedman | Page 2

Service Advisor

Fred Anderson Nissan of Asheville

629 Brevard Road
Asheville, NC 28806

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28 Reviews

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28 Reviews

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28 Reviews of Matt Friedman

May 09, 2021

Dealership Rating
Employee Rating

I got same day appointment, service guy was professional, upfront, sent me a video of my car regarding how it was doing as a safety inspection and work done, fast and clean. Matt went above and beyond. More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Fred Anderson Nissan of Asheville responded

Hi Paula, thank you for your kind review; we are happy to pass along your comments to Matt here at Fred Anderson Nissan of Asheville Service! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2021

Dealership Rating
Employee Rating

Service is excellent. The service adviser, Matt, is professional and friendly. He explained the 15k service and quickly got my vehicle processed and taken to a technician. Was done in much less time t More

by Hartsam44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Fred Anderson Nissan of Asheville responded

Hi, thank you so much for your positive comments about Fred Anderson Nissan of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

Apr 29, 2021

Fred Anderson Nissan of Asheville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville Service! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

April 19, 2021

Dealership Rating
Employee Rating

Everything, from the selling of the vehicle, to the maintenance of the vehicle, has been right on the spot. These people, truly know the vehicles they sell,as well as the upkeeping. Thank you Fred And More

by davisonm67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Fred Anderson Nissan of Asheville responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Nissan of Asheville. If you have any further questions, please don't hesitate to reach out! Take care!

Apr 20, 2021

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

January 26, 2021

Dealership Rating
Employee Rating

Always great service AND they are dog friendly, which matters to me the most! I have the 2015 Juke and have taken it here for ALL service. No complaints here! More

by afoster119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Fred Anderson Nissan of Asheville responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Nissan of Asheville Service! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jan 28, 2021

Fred Anderson Nissan of Asheville responded

Hello, we appreciate your positive review about your recent experience with Fred Anderson Nissan of Asheville! Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2021

Dealership Rating
Employee Rating

Purchased my 2020 Altman six months ago. Today was my first service for my new auto. My appointment was for 900am on 1-4-21...upon arrival at the Service Dept I was greeted by Service Advisor Matt Friedm More

by gaust
Recommend Dealer
Yes
Jan 07, 2021

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Jan 07, 2021

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2020

Dealership Rating
Employee Rating

Just brought the car in for regular service and the light inside the car was not working, The work was done in a timely manner, the cabin light was repaired. the service tech. gave us information on what t More

by rassclampitt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Traver , Andrea Sechrist

Nov 25, 2020

Fred Anderson Nissan of Asheville responded

Hi! We here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

November 18, 2020

Dealership Rating
Employee Rating

Excellent dealership, both in Sales & Service. Easy to get a service appointment or walk in without one. Recommend this dealer to anyone looking to for a friendly, fair & knowledgeable dealership. More

by BillS - NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Fred Anderson Nissan of Asheville responded

Hi, we appreciate your positive review about your recent experience with Fred Anderson Nissan of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

November 16, 2020

Dealership Rating
Employee Rating

Service was great and got out quicker than. I anticipated. The service manager, Jon, was extremely helpful and friendly. He went out of his way to help More

by jesse585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Karg, Tristan Traver , Noah Braley, Jon Jansnosko, Reggie Kilgore, Dennis Morgan, Law Smith, Brian Warren

Nov 19, 2020

Fred Anderson Nissan of Asheville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jon here at Fred Anderson Nissan of Asheville! We do hope we can be of assistance in the future. Take care!

September 19, 2020

Dealership Rating
Employee Rating

Tristan was great to work with, no hassles! The hardest choice I had to make was the color I wanted. Zach was easy going and no pressure to purchase any warranties. More

by Christym_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Traver , Colin Brown, Zach Hurst

Sep 19, 2020

Fred Anderson Nissan of Asheville responded

Hello, we're happy you found Tristan to be so supportive during your experience here at Fred Anderson Nissan of Asheville Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2020

Dealership Rating
Employee Rating

I ll never go back to this dealership again, they charge for 20k and 25k checkups wanting $300.00 for checkups and all I needed was an oil change. My wife s murano is still under factory warranty. Guess we More

by docwestlt
Recommend Dealer
No

Other Employees Tagged: Jon Jansnosko, Jennifer Kendall, Andrea Sechrist

Aug 04, 2020

Fred Anderson Nissan of Asheville responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide here at Fred Anderson Nissan of Asheville. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Earl Wheless Owner Loyalty Manager (828) 365-1667

Aug 04, 2020

Fred Anderson Nissan of Asheville responded

Hi, we can assure you that we do not find this type of behavior acceptable here at Fred Anderson Nissan of Asheville Service, and we would like to address the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.

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