Matt Hansen | Page 40

Purchase and maintenance Matt was so helpful and professional when I purchased the car. And anytime I've brought the car in for maintenance, Kevin and other service staff have Matt was so helpful and professional when I purchased the car. And anytime I've brought the car in for maintenance, Kevin and other service staff have been responsive and efficient. More

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bait and switch Advertised cars were just sold, yet continued to be advertised, for weeks. Even when phone calls were made, salesman claimed there were a "dozen". G Advertised cars were just sold, yet continued to be advertised, for weeks. Even when phone calls were made, salesman claimed there were a "dozen". Get there none. More

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Outstanding Customer Service Matt Hansen who worked with me to get into our 2016 Jetta was truly professional in all aspects. He knew what I was looking to purchase and we staye Matt Hansen who worked with me to get into our 2016 Jetta was truly professional in all aspects. He knew what I was looking to purchase and we stayed on vehicle. Never once did he try to pursue me looking at a more expensive vehicle or type. More

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Aways great service Have been going to Strongs VW for 12 years, so I should know. Chip Bryson at the service desk has always made the extra effort to help and enjoy the Have been going to Strongs VW for 12 years, so I should know. Chip Bryson at the service desk has always made the extra effort to help and enjoy the processes. Just bought a used Tigaun and that processes was a pleasure. Thanks, R Klein More

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Don't advertise a price if you can't honor it. Refused to honor the advertised price. Said things on the phone that they wouldn't honor in person. Dishonest sales tactics. Charging $455 for plug Refused to honor the advertised price. Said things on the phone that they wouldn't honor in person. Dishonest sales tactics. Charging $455 for plugging a computer in and hitting enter (pulse brakes) is a scam. Give me the choice or advertise that you put that fake option on. No trade in somehow changes the price of the car an extra $1,000? It didn't on my Toyota. More

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Customer Experience Loved my experience with Strong VW. Service was amazing and they were able to get me into a car when other dealerships weren't Loved my experience with Strong VW. Service was amazing and they were able to get me into a car when other dealerships weren't More

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Fantastic experience Matt Hansen is a pleasure to work with. He sure knows his stuff and is very relaxed and let us take our time to make sure we were buying the perfect c Matt Hansen is a pleasure to work with. He sure knows his stuff and is very relaxed and let us take our time to make sure we were buying the perfect car for our needs. More

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Outstanding, efficient, knowledgeable sales experience I was greeted immediately by David Keith after entering the dealership; had not intended to buy a car that day, but had been contemplating a new purch I was greeted immediately by David Keith after entering the dealership; had not intended to buy a car that day, but had been contemplating a new purchase for months. Strong Volkswagen's reputation and best pricing nationally is what began the process. David's product knowledge and the practicality of making my trade to a brand new car quickly became expedient and was a seamless transition. I had also heard that the service team led by Justin Hunsaker was top notch. The finance approval process was the quickest I've ever experienced, and I felt very comfortable with the agreement that we came to. I am absolutely adoring my brand new Turbo Jetta and 'strongly' recommend Strong Volkswagen to anyone in need of a new vehicle. More

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Best new car experience ever. It was time for a new dependable vehicle. My wife had driven VW Passats and Jettas as rentals while she was out of town for business. She liked them It was time for a new dependable vehicle. My wife had driven VW Passats and Jettas as rentals while she was out of town for business. She liked them so much, she said we should test drive one. I expressed interest online and was contacted by Matt Hansen. He was very professional and interested in getting us exactly what we needed and liked for the best price. He also didn't smother us with emails. When I told him we had to hold off for another week, he respected my wishes and did so. We are absolutely in love with our new Passat and Strong VW has earned a lifelong new customer. More

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Amazing service! I bought a new Tiguan and I am so happy with the customer service I received. The employees I dealt with were all top notch and were genuinely nice. I bought a new Tiguan and I am so happy with the customer service I received. The employees I dealt with were all top notch and were genuinely nice. They all really took their job seriously and made me as a customer feel welcomed and not pressured. This is personally my 2nd car I have purchased through Strong and my husband has also purchased one. Both of us can not get over the professionalism and friendliness of the employees. Super impressed and keep up the great work! =) More

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