Matt Heflin | Page 2
Service Advisor
Andrews Cadillac Mt. Juliet
560 Pleasant Grove Rd
Mt. Juliet, TN 37122
Dealership Experience
2 yrs, 8 mos
Industry Experience
20 yrs, 6 mos
48 Reviews
Write a Review48 Reviews of Matt Heflin
May 28, 2025
Exceptional service, Giorgio Lanata went above and beyond! They genuinely care, and go above and beyond! Thank you! beyond! They genuinely care, and go above and beyond! Thank you! More
Other Employees Tagged: Giorgio Lanata, Robert Fort
May 11, 2025
Great place to take your car for service. Robert was very courteous and helpful. All services were performed quickly and correctly. Robert was very courteous and helpful. All services were performed quickly and correctly. More
Other Employees Tagged: Robert Fort
April 14, 2025
The Team here always does a great job of taking care of me! I never had a bad experience with the service department. me! I never had a bad experience with the service department. More
Other Employees Tagged: Josh Hatfield, Robert Fort
April 04, 2025
The staff has been awesome the last two services . They’re quick and efficient. i highly recommend them. They’re quick and efficient. i highly recommend them. More
Other Employees Tagged: Giorgio Lanata
March 22, 2025
Giorgio CONSISTENTLY goes above and beyond working with me. He keeps me updated and is just so reliable. The guys back there are always polite and friendly. 100% recommend your service department and deale me. He keeps me updated and is just so reliable. The guys back there are always polite and friendly. 100% recommend your service department and dealership More
Other Employees Tagged: Giorgio Lanata
February 05, 2025
Brought car in to fix a leak. Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke wit Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke with GM they took car again. Returned 3 days later and leak still present. Never received followup call. This is a follow up to a negative review let on 2/25/2025. After taking my car back again for a persistent problem, the dealership went above and beyond any expectations I had. Not only did they fix the problem but they went out of their way to show they truly care about their customers satisfaction. Thank you, I sincerely appreciate it. More
Other Employees Tagged: Joey Pugliese, Giorgio Lanata
January 05, 2025
When i checked my car after picking up in the morning, There was sound noise issues. There are so many issues even if new car! I think the car is old one, not new car I already tried to visit 4tim There was sound noise issues. There are so many issues even if new car! I think the car is old one, not new car I already tried to visit 4times due to many issues. And also, I visited the shop to pick up my car on Friday 6:05PM. But they did not wait pick up. I saw someone inside. But they rejected I was disappointed. More
Other Employees Tagged: Dan Clikeman, Giorgio Lanata, Nelson Andrews, Alec Andrews
December 31, 2024
Josh was supberb. Very professional and knowledgeable. Dealership was clean.had sof drinks but no Diet Coke!!!! Very professional and knowledgeable. Dealership was clean.had sof drinks but no Diet Coke!!!! More
Other Employees Tagged: Giorgio Lanata, Josh Hatfield , Kenny Soderstrom
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