Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson | Page 20

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
331 Reviews
4.5

331 Reviews

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331 Reviews of Matt Johnson

September 04, 2024

Dealership Rating
Employee Rating

Fantastic service with updates on service needed, timeliness of completion, through payment and pick up. More

by jathomas34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2024

Dealership Rating
Employee Rating

Very impressed with the intake and the service advisor from start to finish! They were helpful with all the question I had concerning my RAV 4. So glad I bought my car here. Great maintenance service too! More

by TENGLERTH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Norris

August 31, 2024

Dealership Rating
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I was given bad information on my inspection report. I confronted the service dept. and was blown off. Matt Johnson did respond to my email. His response was the standard "we strive for excellent serv More

by PHOTODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Del Toyota responded

I’m sorry to hear about the issues you faced with our service department. I genuinely want to address your concerns and make things right. Could you let us know how we can resolve this issue to your satisfaction? Your feedback is important to me, and we’d like to ensure your trust in our service. Please respond to my original email or call me to discuss further. Best Regards, Matt Johnson (610) 383-6200

August 29, 2024

Dealership Rating
Employee Rating

Leased a new Corolla, this is my 2nd lease vehicle from here. Had to wait a few weeks for it but that was ok. Sale went pretty smooth, very busy dealership, they sell a lot of cars so they must be doing th More

by JLC249
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Sirbu, John McElroy , Steve-tech, Susan-service, Mel-detailing, Charlie-parts

August 28, 2024

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Always a great experience with service department and technicians. Even the cashiers are suer friendly.. More

by doran2013usa
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 27, 2024

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My appointment was for a state inspection and some routine maintenance. I have two complaints. The maintenance was expensive. For example, the oil change was over $100. And I had to wait for over 2. More

by dukovic
Service Price Transparency
Workmanship
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Recommend Dealer
No

August 25, 2024

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Employee Rating

Brought my truck in for 50k service and state inspection. At some point during the service an aftermarket product on my truck was damaged and was not acknowledged by them. The dealership took no responsibili More

by r_c_paez
Service Price Transparency
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Recommend Dealer
No

August 25, 2024

Dealership Rating
Employee Rating

First time there took a little long to just rotate tires . Manager was nice and friendly they were unusually busy due to power loss the previous week!!. More

by BRUCEC789
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Norris

August 23, 2024

Dealership Rating
Employee Rating

They never keep me waiting long Very satisfied. Very nice people to always deal with More

by Egondek1950
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 21, 2024

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Employee Rating

Amazing team, they are very professional and have my car on time. I highly recommend them! More

by jpradocr
Service Price Transparency
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Recommend Dealer
Yes
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