Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

Contact Me
4.5
326 Reviews
4.5

326 Reviews

Write a Review

326 Reviews of Matt Johnson

June 12, 2026

Dealership Rating
Employee Rating

Great experience all the way around and a very nice/comfortable environment to wait in. Work done efficiently and successfully. More

by acool2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Del Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience and appreciated our comfortable environment. Our team strives to provide efficient and successful service, and it’s rewarding to know we met your expectations. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

June 05, 2026

Dealership Rating
Employee Rating

I have been taking my Camry to Del for service for eleven years. The service is always excellent and on-time and the staff is knowledgeable and efficient. More

by jwasja0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Del Toyota responded

Sincere thanks for this generous feedback! We truly appreciate your loyalty to Del Toyota over the past eleven years. It’s wonderful to hear that you consistently receive excellent and timely service for your Toyota Camry. Our knowledgeable staff is always here to help, and we look forward to continuing to serve you in the future! Sincerely, Del Toyota Team

May 27, 2026

Dealership Rating
Employee Rating

While all of Del‘s employees are busy, we as a sign of the times in the business world today, I find Susan a service writer in the maintenance section to be welcoming, organized, and willing to listen to More

by CRYSTALLK1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Del Toyota responded

Delighted to receive such a positive review, Crystal! We truly appreciate your kind words about Susan and are glad to hear that her welcoming and organized approach made a positive impact on your experience at Del Toyota. Our team strives to provide great service, and it's always rewarding to hear feedback like yours. We look forward to seeing you again soon! Sincerely, Del Toyota Team

May 20, 2026

Dealership Rating
Employee Rating

All good! Service performed to my satisfaction. Employees polite and responsive. Keep up the good work. More

by GPIERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Del Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a satisfying experience with our service team at Del Toyota. Our employees strive to provide polite and responsive service, and your encouragement motivates us to keep up the good work. Looking forward to seeing you again soon! Sincerely, Del Toyota Team

May 10, 2026

Dealership Rating
Employee Rating

Went in for inspection,oil change and tire rotation. Took care of some major issues and out in timely manner. More

by CLENTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Del Toyota, and that we could take care of your inspection, oil change, and tire rotation promptly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Del Toyota Team

April 10, 2026

Dealership Rating
Employee Rating

Del Toyota provides excellent sales and service. Thank you for for dedication to team work and excellent service. More

by SDM1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Krause

Apr 11, 2026

Del Toyota responded

Thank you for your kind words! We truly appreciate your feedback about our sales and service at Del Toyota. It’s wonderful to hear that our dedication to teamwork and service shines through. We look forward to seeing you again soon! Sincerely, Del Toyota Team

April 06, 2026

Dealership Rating
Employee Rating

Fantastic customer service, prompt & courteous. I was taken back on time and and the service was fast. I was given an update as soon as my vehicle was ready More

by junadcolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Del Toyota responded

Thank you for your kind words, Juna! We truly appreciate your positive feedback about your experience at Del Toyota. It's great to hear that our team provided you with fantastic customer service and timely updates. We look forward to seeing you again for your future service needs! Sincerely, Del Toyota Team

April 04, 2026

Dealership Rating
Employee Rating

Excellent customer service and communication. Worked me into their schedule on my day off short notice. More

by charlene080656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Del Toyota responded

Thank you for your review, Charlene! We appreciate your kind words about our customer service and communication. It’s great to hear that we could accommodate you on short notice. We look forward to seeing you again at Del Toyota! Sincerely, Del Toyota Team

April 01, 2026

Dealership Rating
Employee Rating

Well, they made me feel stupid for the fourth time telling me that my Rav4 has no problem, when it has several problems. When I reverse, it makes noise when moving the left or right guide and the ABS More

by BOYERIVONNE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2026

Del Toyota responded

We’re sorry you feel this way, as that is never our intention. Your concerns were taken seriously, and the vehicle was driven by our technician, shop foreman, and Service Director, but we were unable to duplicate the condition. We also invited you to test drive the vehicle with our foreman; however, that visit did not go as intended, as you were understandably frustrated and the driving became aggressive to the point our foreman exited the vehicle for safety. We are willing to continue assisting you and want to address your concerns, but ask that future visits remain safe and respectful so we can properly evaluate the vehicle. Please reach out to coordinate another visit. Sincerely, Del Toyota Team

Apr 02, 2026

Del Toyota responded

We’re sorry you feel this way, as that is never our intention. Your concerns were taken seriously, and the vehicle was driven by our technician, shop foreman, and Service Director, but we were unable to duplicate the condition. We also invited you to test drive the vehicle with our foreman; however, that visit did not go as intended, as you were understandably frustrated and the driving became aggressive to the point our foreman exited the vehicle for safety. We are willing to continue assisting you and want to address your concerns, but ask that future visits remain safe and respectful so we can properly evaluate the vehicle. Please reach out to coordinate another visit. Sincerely, Del Toyota Team

Apr 02, 2026

BOYERIVONNE73 responded

And i encourage your team to do there job and fix the issues that has been addressed over and over for the fourth time with no progress while i am driving 2024 that makes noises like an old 70s listen to the customers and do your job plain and simple my friend

March 31, 2026

Dealership Rating
Employee Rating

Staff is consistent with giving me excellent service. Courtius, receptive, and professional from the person who greets me to the end of my service. More

by lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Del Toyota responded

Thank you for your wonderful review, Lorraine! We’re thrilled to hear that you consistently receive excellent service at Del Toyota. Our team takes pride in being courteous, receptive, and professional throughout your experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Del Toyota Team

1
...

Dealership Inventory (192 Vehicles)

used 2023 Toyota Tacoma car, priced at $42,790
2023 Toyota Tacoma
used
Black exterior
Manual
Four-wheel Drive
used 2023 Toyota Tundra car, priced at $48,990
2023 Toyota Tundra
used
Blueprint exterior
Automatic
Four-wheel Drive
used 2024 Ram 2500 car, priced at $51,995
2024 Ram 2500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Honda Passport car, priced at $35,995
2023 Honda Passport
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota 4Runner car, priced at $65,769
2026 Toyota 4Runner
new
Everest 6X7 exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $50,559
2026 Toyota Tacoma
new
Underground 1L7 exterior
Automatic
Four-wheel Drive