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Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
328 Reviews
4.5

328 Reviews

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328 Reviews of Matt Johnson

July 04, 2026

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Employee Rating

I'll never go back there. I'll trash them to all that ask. They mislead me and duped me More

by mfbnd
Recommend Dealer
No

Other Employees Tagged: Richard Chila

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Jul 05, 2026

Del Toyota responded

Thank you for sharing your feedback. We understand that your experience has left you feeling misled, and we appreciate you bringing this to our attention. We take your concerns seriously and would like the opportunity to discuss them directly. Please reach out to us at Del Toyota so we can better understand the situation and work towards a resolution. Your input is important to us, and we aim to uphold high standards for all our customers. Sincerely, Del Toyota Team

Jul 05, 2026

mfbnd responded

All this AI junk goes nowhere. If you can tell the powers that be to leave me alone you are doing nothing more then make me more mad. I want nothing to do with your dealership.If you keep bothering me Ill go to the BBB. I tried to get off your list but you keep bothering me.

July 02, 2026

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Para mí asta ahora a sido un excelente servicio espero en el futuro poder bicitarlos nuevamente More

by Elsamuray 82170
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Recommend Dealer
Yes
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Jul 02, 2026

Del Toyota responded

Gracias por compartir su experiencia, Elsa. Nos alegra saber que han recibido un excelente servicio en Del Toyota. Les esperamos con gusto en su próxima visita. ¡Hasta pronto! Atentamente, Del Toyota Team

June 12, 2026

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Great experience all the way around and a very nice/comfortable environment to wait in. Work done efficiently and successfully. More

by acool2k
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Yes
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Jun 12, 2026

Del Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience and appreciated our comfortable environment. Our team strives to provide efficient and successful service, and it’s rewarding to know we met your expectations. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

June 05, 2026

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I have been taking my Camry to Del for service for eleven years. The service is always excellent and on-time and the staff is knowledgeable and efficient. More

by jwasja0215
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Recommend Dealer
Yes
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Jun 05, 2026

Del Toyota responded

Sincere thanks for this generous feedback! We truly appreciate your loyalty to Del Toyota over the past eleven years. It’s wonderful to hear that you consistently receive excellent and timely service for your Toyota Camry. Our knowledgeable staff is always here to help, and we look forward to continuing to serve you in the future! Sincerely, Del Toyota Team

May 27, 2026

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While all of Del‘s employees are busy, we as a sign of the times in the business world today, I find Susan a service writer in the maintenance section to be welcoming, organized, and willing to listen to More

by CRYSTALLK1107
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Recommend Dealer
Yes
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May 28, 2026

Del Toyota responded

Delighted to receive such a positive review, Crystal! We truly appreciate your kind words about Susan and are glad to hear that her welcoming and organized approach made a positive impact on your experience at Del Toyota. Our team strives to provide great service, and it's always rewarding to hear feedback like yours. We look forward to seeing you again soon! Sincerely, Del Toyota Team

May 20, 2026

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All good! Service performed to my satisfaction. Employees polite and responsive. Keep up the good work. More

by GPIERSON1
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Recommend Dealer
Yes
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May 21, 2026

Del Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a satisfying experience with our service team at Del Toyota. Our employees strive to provide polite and responsive service, and your encouragement motivates us to keep up the good work. Looking forward to seeing you again soon! Sincerely, Del Toyota Team

May 10, 2026

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Employee Rating

Went in for inspection,oil change and tire rotation. Took care of some major issues and out in timely manner. More

by CLENTZ1
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Recommend Dealer
Yes
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May 10, 2026

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Del Toyota, and that we could take care of your inspection, oil change, and tire rotation promptly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Del Toyota Team

April 10, 2026

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Del Toyota provides excellent sales and service. Thank you for for dedication to team work and excellent service. More

by SDM1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Krause

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Apr 11, 2026

Del Toyota responded

Thank you for your kind words! We truly appreciate your feedback about our sales and service at Del Toyota. It’s wonderful to hear that our dedication to teamwork and service shines through. We look forward to seeing you again soon! Sincerely, Del Toyota Team

April 06, 2026

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Fantastic customer service, prompt & courteous. I was taken back on time and and the service was fast. I was given an update as soon as my vehicle was ready More

by junadcolon
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Recommend Dealer
Yes
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Apr 07, 2026

Del Toyota responded

Thank you for your kind words, Juna! We truly appreciate your positive feedback about your experience at Del Toyota. It's great to hear that our team provided you with fantastic customer service and timely updates. We look forward to seeing you again for your future service needs! Sincerely, Del Toyota Team

April 04, 2026

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Excellent customer service and communication. Worked me into their schedule on my day off short notice. More

by charlene080656
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Service Time
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Recommend Dealer
Yes
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Apr 05, 2026

Del Toyota responded

Thank you for your review, Charlene! We appreciate your kind words about our customer service and communication. It’s great to hear that we could accommodate you on short notice. We look forward to seeing you again at Del Toyota! Sincerely, Del Toyota Team

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