Efficient, professional, reliable, timely, thorough,
convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick.
convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick.
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by kendalls6
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Del Toyota responded
Thank you for your positive review! We at Del Toyota are thrilled to hear about your excellent experience with us. It’s great to know that you found our service to be efficient and affordable. We truly appreciate your feedback and hope to see you again soon!
Sincerely,
Del Toyota Team
Susan was excellent!
She kept me informed of the mechanic's recommendations and explained what the recommendations entailed and informed me when the vehicle was ready. I
She kept me informed of the mechanic's recommendations and explained what the recommendations entailed and informed me when the vehicle was ready. It was an excellent experience!
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by pricejb50
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Susan
Sep 15, 2025 -
Del Toyota responded
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Del Toyota. We're glad that our team, especially Susan, provided you with clear communication and guidance regarding your vehicle's needs. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Del Toyota Team
Very pleased with the response and pleasant communication
I have experience. Susan has been thorough with excellent knowledge and she cares.
I have experience. Susan has been thorough with excellent knowledge and she cares.
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by ROBERTFLEMING0
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2025 -
Del Toyota responded
Thank you for your kind word, Robert! We're thrilled to hear that you had a great experience with Susan at Del Toyota. Her thoroughness and care for our customers are truly appreciated. We look forward to assisting you again in the future!
Sincerely,
Del Toyota Team
Efficient, professional, reliable, timely, thorough,
convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick.
convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick.
More
by keeza
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2025 -
Del Toyota responded
Thank you for the fantastic review, Keeza! We're thrilled to know you had an efficient and hassle-free experience at Del Toyota. Your kind words about our professionalism and reliability mean a lot to us. We look forward to serving you again in the future!
Sincerely,
Del Toyota Team
I had an issue that was resolved at a tio management
level. Be careful. Overall satisfied
level. Be careful. Overall satisfied
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by THOMASEELLS
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2025 -
Del Toyota responded
Thank you for sharing your experience with us, Thomas. It's great to hear that your issue was resolved and that you were satisfied with the service overall. At Del Toyota, we strive to ensure excellent service for all our customers. If you have any further concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again!
Sincerely,
Del Toyota Team
I was there to fix my emergency brake sensor.
They charged me $1,090 and told me that would fix my problem. When I picked up my car, it still had the same problem. I took it back and they told me
They charged me $1,090 and told me that would fix my problem. When I picked up my car, it still had the same problem. I took it back and they told me that they couldn't fix it because I had to take it to a body shop. Even then, they didn't refund my money and I was left without a car for 5 days.
Note: You can't go around telling people you'll fix their problem and making them pay a lot of money, then using the excuse that it's just another type of work they need. Some people make big sacrifices to fix their cars.
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by rosa08101995
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2025 -
Del Toyota responded
We understand your frustration and appreciate the opportunity to clarify. As soon as our team discovered that the root cause of your concern involved underlying body damage, we explained that this repair would require a body shop. Unfortunately, that was only evident after we replaced and programmed the sensor.
The impact not only caused hidden body damage but also left the sensor itself faulty, which is why replacement was necessary. While the body damage prevented the new sensor from fully resolving the issue, we have already offered to reprogram it for you at no additional cost once those body repairs are completed.
We truly regret the inconvenience you experienced and the time your vehicle was down, and we remain committed to helping you get this resolved.
Sincerely,
Del Toyota Team
Quick prompt service.
Friendly. Knowledgeable
clean. close to home
helpful
Courteous accessible
Willingness to offer flexibility
Friendly. Knowledgeable
clean. close to home
helpful
Courteous accessible
Willingness to offer flexibility
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by pspencer1991
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2025 -
Del Toyota responded
Thank you for your fantastic review! We're glad to hear that you had a positive experience at Del Toyota. Our team takes pride in providing quick, friendly, and knowledgeable service, and it's great to know that you found us helpful and accessible. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Del Toyota Team
I took my Highlander in for Service to get just an oil
change and filter. Mid day I received a video with all of the wheels off and then a summary telling me major repairs were needed like front and rea
change and filter. Mid day I received a video with all of the wheels off and then a summary telling me major repairs were needed like front and rear brakes and roters plus tires. I had just put on 4 new tires a month early. I never authorized the inspection. Plus a Del sticker was placed on my car even though I did not buy from them. No permission to add a sticker to my car.
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by king8236
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2025 -
Del Toyota responded
Thank you for sharing your experience. We understand your concerns regarding the additional inspection, the suggested repairs, and the sticker placement on your Toyota Highlander. At Del Toyota, we aim to ensure customers are informed about any recommended work while respecting their preferences and property.
Please feel free to contact us directly if you’d like to share more details or continue the conversation. Your insights are valuable as we strive to enhance our service.
Sincerely,
Del Toyota Team
The servicing staff is rude and lacks basic customer
service skills. They don’t know how to talk to customers, being courteous , kind is beyond reach.
service skills. They don’t know how to talk to customers, being courteous , kind is beyond reach.
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by kalpit.nagrecha
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Del Toyota responded
Thank you for your feedback. We understand that a positive experience is important, and we appreciate you sharing your concerns about our servicing staff. At Del Toyota, we strive to provide excellent customer service, and your comments will help us improve. If you'd like to discuss this further, please reach out to us directly. We hope to serve you better in the future.
Sincerely,
Del Toyota Team
My maintenance visit was 30 minutes.
...timely and excellent workmanship. The dealership was very clean and well organized.
...timely and excellent workmanship. The dealership was very clean and well organized.
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by rkjurgan
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Norris
Aug 30, 2025 -
Del Toyota responded
Thank you for your wonderful review! We're delighted to hear that your maintenance visit at Del Toyota was timely and met your expectations for excellent workmanship. We take great pride in maintaining a clean and organized dealership. We look forward to serving you again in the future!
Sincerely,
Del Toyota Team
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