Dealership Experience
2 yrs, 7 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
105 Reviews
Write a Review105 Reviews of Matt Joseph
August 22, 2025
I purchased my car used from another dealer. They also sell the same cars new. (I don't want to mention the dealer) My car was in for services shortly after my purchase - twice. Needless to s They also sell the same cars new. (I don't want to mention the dealer) My car was in for services shortly after my purchase - twice. Needless to say, after paying for repairs on a car I just bought from the same people who sold it to me...I've lost my trust. I went to the local auto parts store to have them read the codes on my check engine light, and they suggested Alderman. I appreciate being able to drive my car off the street and having someone look at it objectively to find the problem. Alex was friendly and very straightforward with what needed to be done and why. I had to leave it overnight so they'd have enough time to work on it and get it done right. They said it would take 4-6 hours to repair, and the next day by 2 PM, it was repaired. They even had someone drop me off at home. I will be back for regular maintenance! More
Other Employees Tagged: Billy Wilcox, Adam Gregory
July 29, 2025
Plan on coming back for any future maintenance on our vehicles. Odes is our dog. vehicles. Odes is our dog. More
Other Employees Tagged: Adam Gregory
July 10, 2025
Everyone in the service department were amazing. I waited on my vehicle and the guys from service would check on me and keep me updated. I waited on my vehicle and the guys from service would check on me and keep me updated. More
Other Employees Tagged: Billy Wilcox, Adam Gregory
July 04, 2025
Took my vehicle to Alderman Automotive because my daughter had issues with the speed. They allowed us to bring the car in immediately and took up to 48 hours to test and ensure everything was fine. daughter had issues with the speed. They allowed us to bring the car in immediately and took up to 48 hours to test and ensure everything was fine. We were so relieved. No out of pocket cost. The Service Dept was super professional and so nice. More
Other Employees Tagged: Adam Gregory
June 04, 2025
Adam. .Alex..Matt 5 stars ✨ All the guys in service are super professional Grateful I purchased a car at Alderman, that if something happens, they are .Alex..Matt 5 stars ✨ All the guys in service are super professional Grateful I purchased a car at Alderman, that if something happens, they are on it and very good at keeping me up to date (daily) on my cars 🚗 progress! More
Other Employees Tagged: Billy Wilcox, Adam Gregory , Alex
May 27, 2025
Alex, Adam and Matt have provided excellent service, keeping me informed. After reaching 100k miles, I pursued preventative maintenance, including shock/strut replacement for long hauls. Unfortunately, keeping me informed. After reaching 100k miles, I pursued preventative maintenance, including shock/strut replacement for long hauls. Unfortunately, I've needed multiple return visits to address minor post-repair issues (e.g., loose bolts, persistent indicator light). Despite these setbacks, the team's prompt assistance is appreciated. I anticipate updating my review once the indicator issue is resolved. More
Other Employees Tagged: Adam Gregory , Alex in service

