Matt Juron | Page 2

Everyone was very friendly, from the moment I walked in the door. All my questions We’re answered. I received a followed up call after sale. Finance was flexible with my situation. the door. All my questions We’re answered. I received a followed up call after sale. Finance was flexible with my situation. More

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Stephen through the whole sales process listened to our needs and price sensitivity - thank you for our purchase - My wife loves the 2021 GLA. Thank you!! needs and price sensitivity - thank you for our purchase - My wife loves the 2021 GLA. Thank you!! More

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Anna provided us with amazing customer service and patience. We looked at several different models over several weeks. She stayed in contact with us until she found the one that we wanted! She is: patience. We looked at several different models over several weeks. She stayed in contact with us until she found the one that we wanted! She is: THE BEST!! The entire experience at the dealership was wonderful! We will recommend to family and friends! More

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Fun-Filled Experience, with all involved. Generally speaking, purchasing a new car, is a stressful experience, taking many hours. I must say, at 79 years old, and buying countless vehicles, t Generally speaking, purchasing a new car, is a stressful experience, taking many hours. I must say, at 79 years old, and buying countless vehicles, this was the most fun-filled experience, of all. It was cordial, professional, informative, kind, and filled with laughter. The associates, with which were concerned, with the sale, treated me like "family" and made my buying experience, enjoyable. I have never felt so happy, spending so many thousands of dollars. More

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Amazing customer service. My sales representative was fabulous at understanding my needs and getting me the right car. This is the place to buy Very happy customer. fabulous at understanding my needs and getting me the right car. This is the place to buy Very happy customer. More

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Responsible, expedient customer service This Covid moment in time is hard on all of us, so first I would like to say that I appreciate anyone on the front lines of an essential business, inc This Covid moment in time is hard on all of us, so first I would like to say that I appreciate anyone on the front lines of an essential business, including all of the folks at Mercedes who worked with me. They practiced social distancing and kept the number of customers in the building to a minimum by only taking appointments vs walk-ins. Customers are asked to wear masks, so prepare accordingly if you are planning to visit the dealership and make sure you call ahead. I've always wanted a convertible... I finally made it happen and I could not be happier with the car and my experience working w/Paul Dillman and the rest of the team. Being able to take a long drive through the Texas hill country with the top down on my 2017 C300 convertible is just the medicine me and my husband needed during this time of semi-confinement. We are fortunate to have employment and the ability to do that in times like these and we are grateful. Paul kept things succinct (which I prefer) and I never felt pressured. His straightforward communication style eliminated potentially wasted time, and kept human-to-human interaction as minimal as possible. A big "thank you!" to Paul and the rest of the Mercedes of Austin team. Thanks for giving me something to be excited about! Stay well. - Allison More

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Outstanding Sales Experience A very simple and fast sales experience. I was in and out of the dealership within 2 hours on a Friday afternoon! Thanks Dillon for the outstanding s A very simple and fast sales experience. I was in and out of the dealership within 2 hours on a Friday afternoon! Thanks Dillon for the outstanding sale. More

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Anni Weiss was excellent! She was professional, knowledgeable and saved a lot of time by asking me what my needs were right from the beginning. knowledgeable and saved a lot of time by asking me what my needs were right from the beginning. More

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Ever since i bought my Buick cascade convertible 2 yrs ago. I knew i was going to be back. JessJ. it’s an outstanding person and extremely professional. ago. I knew i was going to be back. JessJ. it’s an outstanding person and extremely professional. More

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Routine service Took my car in for routine service and waited for the service to be complete. The service was done in a very timely manner and the waiting area was co Took my car in for routine service and waited for the service to be complete. The service was done in a very timely manner and the waiting area was comfortable. More

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