Matt Knudson

From start to finish, my experience with Castle Chevrolet in McHenry was nothing short of excellent. We worked the deal over the phone, they gave me their best price right away, and there was no need for end in McHenry was nothing short of excellent. We worked the deal over the phone, they gave me their best price right away, and there was no need for endless haggling. When my wife and I landed at ORD and made our way to the dealership, my Camaro was ready, clean, and looking sharp. Eric Loredo is the man of the hour. Before I ever set foot in the dealership, he did a full virtual walk around and video tour of the car, answering all my questions in real time. His professionalism, attention to detail, and genuine care made this one of the easiest vehicle purchases I have ever done, especially buying out of state. Finance Manager Mike Lazzara sent all the paperwork ahead of time so I could DocuSign everything before arriving. When I walked in, all I had to do was take delivery. While Eric was my main contact, Sales Manager Matt Knudson was awesome to work with, and GSM Jerry Spanier came out to shake hands and personally make sure we were happy with the entire process. I also want to give a shoutout to Andrew Sytsma, who wasn’t my salesman but still took the time to come over, chat with my wife and me, and share his product knowledge while we were with Eric. That’s the kind of teamwork and customer care you do not see at every dealership. They knew my previous vehicle had been totaled in a tornado, and they went above and beyond to make sure this purchase was smooth and stress free. Eric and his team at Castle reminded me that buying a car does not have to be a long drawn out battle, and I truly appreciate them for making the experience a pleasant one. We would absolutely buy from them again. More

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