Matt Kutyna
Matt Kutyna at Volkswagen of Orland Park

Matt Kutyna | Page 8

Sales Manager

Volkswagen of Orland Park

8920 W 159th St
Orland Park, IL 60462

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4.3
78 Reviews
4.3

78 Reviews

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78 Reviews of Matt Kutyna

March 20, 2025

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Employee Rating

Great customer service given. Clean environment well stock refreshments. Comfortable chairs great entertainment center for the wait. More

by COOKSMBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Morales

March 15, 2025

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Employee Rating

Terrell was very helpful and knowledgeable. He was the best! Also his managers Matt and Drew were a big help More

by Samarmaadi777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrell Barry , Drew Zinck

March 13, 2025

Dealership Rating
Employee Rating

The most disrespectful person i ever met! Arrogant, unprofessional calls himself (GSM). I feel sorry for this dealership if he is in charge. I’m sure i won’t be the only one to have this opin More

by Frank H
Recommend Dealer
No

Other Employees Tagged: Syrell Fuel

Mar 13, 2025

Volkswagen of Orland Park responded

Thank you for taking the time to share your feedback. We sincerely apologize for your negative experience, and we are truly sorry to hear that you felt disrespected. This is certainly not the standard of service we aim to provide at our dealership. We take all customer concerns seriously, and we will be addressing your comments with the appropriate team members to understand what transpired. Our goal is always to ensure that every customer feels valued and respected, and it is clear we fell short in your case.

Mar 14, 2025

Frank H responded

Out of control salesperson! I am a potential purchaser of a new vehicle. I can’t believe this happened. If you’re having a bad day you don’t take it on a potential purchaser! Matt Kutyna should be fired immediately! I am an older person that had to get out of the dealership before something terrible happens. That’s what this person was trying to do. He was trying to provoke me. I never witnessed something like this. Syrell Fuel (salesman) was kind and professional. He took me on a test drive and we were doing just fine. I liked him and enjoyed his professionalism. When we entered the dealership after the test drive he introduced me to Matt Kutyna. The first thing that came out of his mouth, “how was my salesman (jokenly) should i get rid of him or what”? I responded, “he was superb “ and “i like him”. Then i asked Matt Kutyna to go outside so i can address my concerns. I explained to him (Matt Kutyna) i like to test drive a vehicle for a day or so before a major purchase. Matt Kutyna explained to me that because it is 2025 they really don’t have any demo for this van. Then i was blunt and told him, If i am purchasing a $65,000 vehicle i have to drive it to see if i like it. He was a little angry the way i explained myself. I could tell he was getting upset. That’s when i realized he was starting to raise his voice and making unbelievable comments such as “I’m not looking for a job!”, “I am not a liar!” “ I don’t have to lie to sell a car”! “ I am honest!” When he finished with his rage, I told him who is calling you a liar? I am suggesting that if you don’t have a demo here we could arrange it at a different location. After i noticed how outrageous he was I started walking away. He was getting in my face and I could see something bad will happen if I stayed. He has a ridiculous BAD temper. When I got home I called the dealership and a person named Alex answered. I asked to speak to the owner and he is the one who told me the owner may come once a year. He asked what was the problem. Alex told me he has been in the business for about 15 years between this location and Oak Lawn location. I told him what happened and after that he hung up on me. I couldn’t believe it. Bunch out of control kids don’t have any remorse for their actions. This is not normal! For the record I am sorry to cause any problems to the dealership. It is not my intention to be a problem. I was hoping that someone with higher authority would take my call so can explain in detail what happened. I will not pursue this any further.

February 16, 2025

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I enjoyed my experience in VW, they worked hard to match my requests. They were nice and helpful. More

by HIBAH.QUTISHAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Morales, Eric Uribe

February 10, 2025

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Your sales people talk good but I was told one piece and thats not what I got so wasn't really happy after I turned home I drove over two hundred miles to get there. More

by MBETTS9086
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andy Morales

February 03, 2025

Dealership Rating
Employee Rating

I am first time Volkswagen owner. My experience from start to finish was exceptional. For sales I worked with Ray, Eric, & Jonathan. All three were very helpful and patient. I than wo More

by SCZIDEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raynor Golding , Jonathan Michalik, Eric Uribe, Moe Atef

February 01, 2025

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Employee Rating

This dealership has complete changed. It is FANTASTIC!!! You owe it to yourself to stop in and get a GREAT PRICE on a car you LOVE!! More

by DLZINCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gleb Simanovich, Mohammed Khan, Raynor Golding, Terrell Barry , Jonathan Michalik, Andy Morales, Rolando Perez, Eric Uribe, Drew Zinck

January 21, 2025

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Employee Rating

Great place, treated very well. I would highly recommend to anyone in the market for a new vehicle! More

by DDD19702002
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Terrell Barry , Mo Atef very helpful!

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