Matt Kutyna

Poor customer service, very rude and not FRIENDLY at all . Nothing but issues since buying a NEW car . Horrible experience ! Nissan would never ! . Nothing but issues since buying a NEW car . Horrible experience ! Nissan would never ! More

by TAYLORGUYTON17 Verified Customer Verified Customer

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Mr Woodson was welcoming when I arrived. He was attentive of what I wanted in my next vehicle and the price point I wanted to stay in. He was attentive of what I wanted in my next vehicle and the price point I wanted to stay in. More

by AKHIA07 Verified Customer Verified Customer

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I have purchased 5 cars from this VW within the last 3 years Thank you years Thank you More

by JEWELRYNICOLE Verified Customer Verified Customer

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Mitch was great. Above him... maybe next guy was good, accusation of repainting car was wrong and condescending. Do you homework and know before reducing trade value Above him... maybe next guy was good, accusation of repainting car was wrong and condescending. Do you homework and know before reducing trade value for it and now this is why it is less. Just accusation of being misleading by him almost ruined the deal if not for Mitch and the other manager working with Mitch. More

by ded131313 Verified Customer Verified Customer

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Dissatisfied with the service especially management. Matt told me just because my app connect wasn't working I should take the brand new car anyway. Even After the head mechanic talked to Volkswagon and Matt told me just because my app connect wasn't working I should take the brand new car anyway. Even After the head mechanic talked to Volkswagon and they said they didn't know what was wrong with the vehicle. Had the vehicle 1 day and had to bring it back. Was promised by Matt the exact same vehicle, nope didn't happen. More features were in the other car and they charged me the same price. Referred someone and still haven't received that $100. Tinted the truck and it was sent back still haven't received my $300 payment for that. Email was sent on Monday March 2nd to Matt and other managers. and it's March 6th and still haven't heard from a member of management. I've been purchasing Volkswagon from this dealership under other owners since 2009 and have never had this type of experience. More

by mstricky1012 Verified Customer Verified Customer

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It was amazing, better than I imagined The staff were professional and knowledgeable Love my Tiguan professional and knowledgeable Love my Tiguan More

by EDBILO Verified Customer Verified Customer

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I bought the vehicle I was looking for but the customer service was not as I expected, car I purchased was driven 718 mile by general manager when I was looking this car in the website it didn't mentioned service was not as I expected, car I purchased was driven 718 mile by general manager when I was looking this car in the website it didn't mentioned that it had 700+ miles nor the sales person told me when I test drove, car did not had original floor mats sales manager told me he was gonna order it I never got response back until I called dealership. I got floor mats yesterday but they are not original Tiguan mats . Not happy with that. Overall very poor customer. I will never buy vehicles from them in the future also I make sure my friends and family also not do business with them. More

by DAXPATEL72 Verified Customer Verified Customer

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Knowledgeable staff and a pressure-free process. We feel we got a great deal. The experience was smooth and hassle free. We feel we got a great deal. The experience was smooth and hassle free. More

by NISCMOM Verified Customer Verified Customer

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I appreciate the mechanic department. The dealer part of the process can work on honesty and professionalism as far as being on their phones. The dealer part of the process can work on honesty and professionalism as far as being on their phones. More

by erinmartin9781111 Verified Customer Verified Customer

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Mitch was great helping us look the type of truck, we're looking and the color, leather and sunroof. Mitch was great very professional and the process was easy and painless looking and the color, leather and sunroof. Mitch was great very professional and the process was easy and painless More

by CERVANTESVERO Verified Customer Verified Customer

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