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Matt Long

Overview Reviews (333) Inventory (91)

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Matt Long

Matt Long | Page 12

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

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5.0

333 Reviews

Overview Reviews (333) Inventory (91)

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

333 Reviews

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333 Reviews of Matt Long

January 04, 2024

Dealership Rating

Employee Rating

Matt Long has been a very pleasant salesperson to deal with (3 Lexus vehicles), and he always checks in with me whenever I have an appointment for service. The service people have always been very nice a with (3 Lexus vehicles), and he always checks in with me whenever I have an appointment for service. The service people have always been very nice and efficient whenever I need service. More

by davidgrilly

Recommend Dealer

Yes

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Jan 04, 2024 -

Lexus of Cleveland responded

We're glad to know that Matt and our service team at Metro Lexus have consistently provided you with excellent experiences. Thanks for your continued support - we appreciate it!

January 03, 2024

Dealership Rating

Employee Rating

The experiences from the service here are beyond your best expectations. No rush, no pressure, you can choose and decide with your pace. Asdistants are extremely welcoming, helpful, knowledgeable and best expectations. No rush, no pressure, you can choose and decide with your pace. Asdistants are extremely welcoming, helpful, knowledgeable and patient with everything I asked. I got lead through all the process from possible options and deals to a test drive and signing documents! The most exiting is uncovering your future vehicle in the showroom, that is like a mini party. I am happy to be a part of Lexus family. More

by Victoria S.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Weaver

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Jan 03, 2024 -

Lexus of Cleveland responded

Victoria, we're delighted to know that you had such a positive experience at Metro Lexus. Our team is dedicated to providing top-notch service and it's great to see this reflected in your visit. We hope to see you again down the road!

January 01, 2024

Dealership Rating

Employee Rating

I have bought 5 cars from Metro Lexus. Each experience and follow up service has been excellent and professional. Matt Long is the model of what a car sales person should be. Each experience and follow up service has been excellent and professional. Matt Long is the model of what a car sales person should be. More

by Rross1005

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gleydura, David Weaver

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Jan 02, 2024 -

Lexus of Cleveland responded

Thank you for choosing Metro Lexus and leaving us a five-star review! We are so glad that Matt was a standout salesman. Your kind words mean the world and we hope you enjoy your new ride!

Dec 31, 2023 -

Rross1005 responded

Thanks for running a first class business.

Dec 31, 2023 -

Rross1005 responded

I buy things where I am treated like family.

Jan 02, 2024 -

Rross1005 responded

A nice job guys!

December 31, 2023

Dealership Rating

Employee Rating

Your dealership is very professional, and clean. Matt Long, is a very professional and capable salesman. Matt Long, is a very professional and capable salesman. More

by Danstrollo51

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Jan 02, 2024 -

Lexus of Cleveland responded

We're glad to know you had a positive experience with Matt at Metro Lexus! We strive for professionalism and appreciate your recognition. Thanks for the review!

December 31, 2023

Dealership Rating

Employee Rating

We have purchased 3 vehicles from Matt Long and he provided excellent customer service! Lexus has a wonderful service department! provided excellent customer service! Lexus has a wonderful service department! More

by jlynnthornhill

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cordis Bunch

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Jan 02, 2024 -

Lexus of Cleveland responded

It's great to know that Matt and our service department at Metro Lexus have consistently provided you with excellent customer service. Thanks for choosing us for your vehicle purchases!

December 31, 2023

Dealership Rating

Employee Rating

Metro Lexus is a great dealership and Matt Long is an example of a phenomenal sales representative. example of a phenomenal sales representative. More

by Sean61

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 02, 2024 -

Lexus of Cleveland responded

We're thrilled to hear that you had a 5-star experience with Matt at Metro Lexus! We wish you many safe miles ahead!

November 07, 2023

Dealership Rating

Employee Rating

Very responsive to Sales, Service, Tech Support, Loaner Needs and Answering of many questions as well as Additional Tech "Sessions" Needs and Answering of many questions as well as Additional Tech "Sessions" More

by ssmithgbu

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Marisa Bekoscke

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Nov 07, 2023 -

Lexus of Cleveland responded

We're glad to know that our team at Metro Lexus was able to provide you with the responsive service and support you needed. Thanks for sharing your experience, we appreciate it!

October 22, 2023

Dealership Rating

Employee Rating

The Metro Lexus Dealership on Brookpark Road is excellent. From the time of arrival to the time you leave, guests experience a warm, welcoming environment. excellent. From the time of arrival to the time you leave, guests experience a warm, welcoming environment. More

by Diana

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Weaver

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Oct 23, 2023 -

Lexus of Cleveland responded

Diana, we want to say thank you for taking the time to share your positive experience at the Metro Lexus dealership. Your review is a testament to the service we strive to provide, and it made us smile to read your kind words about the time of your visit. Creating a friendly atmosphere for our customers is at the core of our values. Once again, thank you for choosing us! Congratulations on your new car!

October 14, 2023

Dealership Rating

Employee Rating

Courteous helpful and professional! Always responded to questions quickly and accurately . Available for phone conversations as well! Always responded to questions quickly and accurately . Available for phone conversations as well! More

by ccher46

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 16, 2023 -

Lexus of Cleveland responded

We're happy to hear your experience with our team at Metro Lexus has been so outstanding! We appreciate your business and look forward to working with you again in the future!

Oct 14, 2023 -

ccher46 responded

All terrific!

October 01, 2023

Dealership Rating

Employee Rating

You just can’t go wrong with a new Lexus from Metro and Matt Long. Matt Long. More

by Char

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 02, 2023 -

Lexus of Cleveland responded

We couldn't ask for a better review, Char! Thank you for sharing this praise for Matt and Metro Lexus. We're grateful to have you as a customer!

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