Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 12

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
342 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

342 Reviews

Write a Review

342 Reviews of Matt Long

March 31, 2024

Dealership Rating
Employee Rating

He is friendly sincere and thoughtful He spent time with us after the sale to familiarize us with the car More

by Nanuck1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Lexus of Cleveland responded

We're so glad to know you had a friendly and thoughtful experience at Metro Lexus! It's important to us that our customers feel comfortable with their new car before they drive off the lot. Thanks for your positive feedback!

March 31, 2024

Dealership Rating
Employee Rating

Matt worked with me to get my dream car. It was a rare find, but he came through. It’s my third and favorite NX from Metro Lexus. Thanks Matt! More

by Kristel W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic

Apr 01, 2024

Lexus of Cleveland responded

Kristel, we're so glad to know that Matt was able to help you find your dream car at Metro Lexus! Enjoy every ride in your new NX. Thanks for sticking with us!

March 31, 2024

Dealership Rating
Employee Rating

I have been a customer of Metro Lexus since 2005. I have had excellent service on each visit, whether it was to lease a new vehicle or to to get my vehicle serviced. I have been a client of Matt Long More

by C. Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 01, 2024

Lexus of Cleveland responded

Larry, we appreciate your loyalty to Metro Lexus and Matt over the years! It's great to know that you've had consistently excellent experiences with us. Thanks for recommending our dealership - it means a lot!

March 31, 2024

Dealership Rating
Employee Rating

Matt was responsive at all times, answered all my questions and was patient with my decision making. More

by Ottertrish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Apr 01, 2024

Lexus of Cleveland responded

Thank you for reviewing Metro Lexus! It was so kind of you to share your experience.

March 30, 2024

Dealership Rating
Employee Rating

Professional, accommodating, and friendly. We were met at the door courteously but not pushy. Very comfortable to work withh More

by Mickie
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Skinner

Apr 01, 2024

Lexus of Cleveland responded

Mickie, we're glad to know you found our team at Metro Lexus professional and accommodating. We always aim for a comfortable experience for all our customers. Thanks so much!

March 30, 2024

Dealership Rating
Employee Rating

I love this dealership! It’s so clean and beautiful and everyone is so friendly. More

by sweetiepie1942
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Lexus of Cleveland responded

Thank you for taking the time to review Metro Lexus! It really means a lot to hear that you're happy.

March 30, 2024

Dealership Rating
Employee Rating

Matt made sure everything went smooth and made the process very easy. Would recommend to friends and family. More

by Lexus Rx350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Lexus of Cleveland responded

We're glad to know Matt made your experience at Metro Lexus smooth and easy! We appreciate the recommendation. Safe travels in your new vehicle!

February 20, 2024

Dealership Rating
Employee Rating

Metro Lexus is a great dealership. We just obtained our third leases car and could not be more pleased. Our sales representative, Matt Long, was great to work with. Once we decided on More

by mlotter56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Cross, David Weaver

Feb 20, 2024

Lexus of Cleveland responded

We're so glad to know that you had a great experience with Matt and our team at Metro Lexus. We always aim for seamless deliveries and top-notch service, especially when it comes to helping customers transition into their new cars. Thanks for your continued support!

January 31, 2024

Dealership Rating
Employee Rating

Matt always has the customer needs in mind. Always willing to help to make the customer happy. More

by bluejed68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Lexus of Cleveland responded

Thank you for the review! We appreciate the kind feedback about Matt and hope to see you again at Metro Lexus!

January 04, 2024

Dealership Rating
Employee Rating

Matt Long has been a very pleasant salesperson to deal with (3 Lexus vehicles), and he always checks in with me whenever I have an appointment for service. The service people have always been very nice a More

by davidgrilly
Recommend Dealer
Yes
Jan 04, 2024

Lexus of Cleveland responded

We're glad to know that Matt and our service team at Metro Lexus have consistently provided you with excellent experiences. Thanks for your continued support - we appreciate it!

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