Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 20

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
333 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

333 Reviews

Write a Review

333 Reviews of Matt Long

December 31, 2021

Dealership Rating
Employee Rating

Always a first class experience Customer appreciation is Always a first class experience Customer appreciation is always expressed Service is always great and so are the accommodations More

by lbarth8604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2022

Lexus of Cleveland responded

Your kind words mean a lot to us! Thank you for taking your business to Metro Lexus and for sharing your experience. Drive safely!

December 22, 2021

Dealership Rating
Employee Rating

Quality of Lexus cars and professionalism of staff keeps bringing me back to Metro Lexus. Matt Long is great to work with. Matt listened to what I wanted, found the car on their delivery build list, and a More

by Johnwcorr55
Recommend Dealer
Yes
Dec 22, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us, John! We want the most for our guests, and we are so happy to hear that you found the right vehicle working with Matt. Drive safely in your new vehicle, and congratulations! We are looking forward to seeing you back at Metro Lexus in the future!

November 09, 2021

Dealership Rating
Employee Rating

Metro Lexus -an amazing dealership & team of professionals. Special thanks to Jeff Sustersic, Matt Long & Skylar Lippiatt, they made my buying experience not only pleasurable but FUN! I’ve neve More

by Judi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, Skylar Lippiatt

Nov 09, 2021

Lexus of Cleveland responded

Judi, thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Jeff, Matt, Skylar, and the Metro Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Nov 09, 2021

Judi responded

Metro team Well deserved!

Nov 09, 2021

Judi responded

Well deserved !

October 07, 2021

Dealership Rating
Employee Rating

Even with limited inventory nation wide , Metro had good supply. We were able to negotiate a deal while traveling from out of state. Matt worked hard to communicate with us since we are from New York. More

by rlemen99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones, Desiree Payne, David Weaver

Oct 07, 2021

Lexus of Cleveland responded

We love to see positive feedback! Thank you for sharing with the team at Metro Lexus. Your kind words will be passed along to Matt for going above and beyond to ensure you found what you were looking for. We look forward to seeing you down the road!

September 29, 2021

Dealership Rating
Employee Rating

Great experience! Matt was great to work with and provided us with all the information we needed to make our purchasing decision! More

by rickdarlex
Recommend Dealer
Yes
Sep 29, 2021

Lexus of Cleveland responded

Rick, thank you for sharing and for trusting Matt and the Metro Lexus team with your business! We're glad we could provide the help you needed. Safe travels, and come back soon!

September 29, 2021

Dealership Rating
Employee Rating

Great experience, everything went smoothly. The paperwork process was quick and clean. Great job Matt and the entire Metro Lexus team. More

by lvitt
Recommend Dealer
Yes
Sep 29, 2021

Lexus of Cleveland responded

Ivitt, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Matt and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 29, 2021

Dealership Rating
Employee Rating

The whole process was so smooth and easy. Matt and Skyler where amazing. Matt worked hard so I could in fact drive away in the car that I wanted and I appreciate that so much. Skyler was so informative with More

by Robinharper71314
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Skyler

Sep 29, 2021

Lexus of Cleveland responded

Thank you for the great review! We are thrilled to hear that Matt and Skyler went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Metro Lexus!

September 29, 2021

Dealership Rating
Employee Rating

We had a wonderful experience buying my new car at Metro Lexus. The dealership and our salesman were extremely professional and great to work with! More

by PamM
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Lexus of Cleveland responded

Pam, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Metro Lexus team. Drive safely in your new vehicle, and we hope to see you back for your first oil change!

September 28, 2021

Dealership Rating
Employee Rating

Matt was exceptional in educating us on our options and answering all of our questions. More

by trishotter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Lexus of Cleveland responded

Tris, thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Matt went the extra mile to assist with your purchase. Drive safely, and we hope to see you back at Metro Lexus!

September 28, 2021

Dealership Rating
Employee Rating

I have never been treated better at any other dealer. We drove up from Columbus and would do it again. Everyone there is amazing. More

by Jarhinehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tom (manager)

Sep 29, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Metro Lexus team. We appreciate you making the trip up to work with us and hope to see you again down the road!

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