Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 19

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
342 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

342 Reviews

Write a Review

342 Reviews of Matt Long

July 01, 2022

Dealership Rating
Employee Rating

Thank you everything is perfect and more than I’m expected thank you thank everyone I’m so happy More

by krakow.usa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish , Lisa Cales, Bosko Golubovic, Ryan Yee

Jul 05, 2022

Lexus of Cleveland responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back!

July 01, 2022

Dealership Rating
Employee Rating

Excellent car buying experience. I enjoyed working with Matt and Peter. Like it so much that we ordered another Lexus for my wife! More

by s_shacklett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Lexus of Cleveland responded

Thank you for your business, and thanks for giving Matt and Peter a shoutout! Congrats on your new Lexuses! See you again next time.

June 30, 2022

Dealership Rating
Employee Rating

Matt Long was great. Made the experience about as easy as it could get. Was patient with us as well as our three kids. The dealership had the ice cream man serving tre More

by rutguy01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Lexus of Cleveland responded

We're glad your recent experience with Matt and the Metro Lexus team didn't disappoint you or the kids! Thank you for the wonderful review and for allowing us to serve you - we'll be here if you need us again down the road! Take care.

June 30, 2022

Dealership Rating
Employee Rating

As long as MATT LONG sells Lexus, I will buy from him. He was extremely patient as I changed the model several times. When I finally settled on what I wanted, he spent weeks looking for my new car (there More

by CJNielsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo

Jun 30, 2022

Lexus of Cleveland responded

Thank you so much for taking the time to share your appreciation for Matt and all he does for the Metro Lexus team. Congrats on finding a new-to-you Lexus RX 350 that checks off all the boxes. It was such a pleasure having the opportunity to earn your business, and we hope to have that chance again down the road. Until then, drive safe!

June 30, 2022

Dealership Rating
Employee Rating

I've known Matt for a few years now and this is the second Lexus he helped me with. I will be returning to Matt soon. JR More

by debijon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Lexus of Cleveland responded

We are so glad that you have continued to have a great relationship with Matt! We'll be sure to share your five-star review with him and thanks for being a great Metro Lexus customer.

June 30, 2022

Dealership Rating
Employee Rating

My experience at Metro Lexus was amazing! Additionally, Matt was exceptional. He answered all my questions, and is still continuing to help me after leasing my car! More

by melanie.greenberg.99
Customer Service
Recommend Dealer
Yes
Jun 30, 2022

Lexus of Cleveland responded

Melanie, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Matt and the Metro Lexus team. Drive safely, and we hope to see you back!

April 08, 2022

Dealership Rating
Employee Rating

This is the third car I have purchased with matt's help. He is the most responsive and caring sales representative I have ever dealt with after 40 years of purchasing cars. He listens to what we want and More

by curmston
Recommend Dealer
Yes

Other Employees Tagged: Josh Jancha, Desiree Payne, Taylor Tyndall

Apr 08, 2022

Lexus of Cleveland responded

Curmston, we can't tell you how much this five-star review means to us! Thank you for sharing your kind words for Matt. He will be thrilled to receive such wonderful compliments. We are proud to have you as a Metro Lexus customer and look forward to working together for many more years. Enjoy your new ride!

April 02, 2022

Dealership Rating
Employee Rating

Matt is a great salesman and the dealership is top-notch. They always go out of their way to find me the car that I want. More

by aries1673
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar L.

Apr 04, 2022

Lexus of Cleveland responded

We are delighted to have you as a returning customer! Thank you for trusting Matt and the team to set you up in a car that fits your needs. Safe travels from all of us at Metro Lexus!

March 31, 2022

Dealership Rating
Employee Rating

Thank you very much for a wonderful experience. From start to finish, it was very easy. More

by brsmith55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire

Apr 01, 2022

Lexus of Cleveland responded

This review is music to our ears! Thank you for choosing Metro Lexus and for stopping by to leave a review. Safe travels until we see you again!

March 31, 2022

Dealership Rating
Employee Rating

Matt was excellent! ! He had a couple of cars warm and ready to test drive as soon as we got there. He answered all of my questions in detail and even gave me his dealer More

by shaii_x03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Lexus of Cleveland responded

It sounds like Matt went above and beyond to make sure you went home in a car that is right for you. Thanks so much for trusting Metro Lexus to assist you, and we wish you many safe and happy miles. Take care!

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