Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 23

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
342 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

342 Reviews

Write a Review

342 Reviews of Matt Long

June 30, 2021

Dealership Rating
Employee Rating

The dealership was very helpful in all areas I felt very comfortable with their service and k owledge in dealing with my acquisition good job well done More

by Louis.toth1072
Customer Service
Price
Recommend Dealer
Yes
Jul 01, 2021

Lexus of Cleveland responded

Louis - Thank you for taking the time to review us! We appreciate your business and are happy to hear that the Metro Lexus team delivered such a successful experience. Drive safely, and we hope to see you again down the road!

June 30, 2021

Dealership Rating
Employee Rating

Matt did an excellent job understanding our needs and finding us a great vehicle! He was always available for our questions and great to work with. More

by Jeff Dudzik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Lexus of Cleveland responded

Jeff - Thank you for the great review! We are thrilled to hear that Matt went the extra mile to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back at Metro Lexus in the future!

June 30, 2021

Dealership Rating
Employee Rating

Matt Long is the easiest person to deal with. He made the new lease on my car work out to my satisfaction. He was attentive to my every need. I will recommend him to my friends when they are in the ma More

by Chet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones, Desiree Payne

Jun 30, 2021

Lexus of Cleveland responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Matt know he was able to provide exceptional service while you were in the market for a new Lexus! - Metro Lexus

June 30, 2021

Dealership Rating
Employee Rating

No-pressure, didn't feel rushed.Trustworthy.They No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear comm More

by Rajah.boykin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Cleveland responded

Rajah - this review was a delight to read. Thank you for taking the time to share your feedback and for trusting the Metro Lexus team to help you into the perfect ride! We hope it serves you well. Safe travels and see you next time!

June 30, 2021

Dealership Rating
Employee Rating

Both Matt and Metro Lexus did a great job in my purchase. I was from out of town and did all work remote then picked the car up a couple of weeks later. All went very soothly. They made it easy for me. T More

by kurtfaxon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Cleveland responded

All of us at Metro Lexus appreciate you taking the time to leave your five-star review. Our staff is very dedicated to sending our guests home in vehicles that are right for them and we will be sure to let Matt and the team know you appreciated the help. Enjoy the new ride!

June 30, 2021

Dealership Rating
Employee Rating

Matt is an exceptional salesman. Listened to our wants, paid attention and found the perfect car! We tried several years ago to come back to Lexus but the salesperson we talked to kept raising the price. I More

by KPRITCHETT772
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Matt and the Metro Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back next time!

June 30, 2021

Dealership Rating
Employee Rating

Relaxed atmosphere, well trained staff, superior service dept. Very happy with total buying experience. Matt really went the extra mile to get me the exact car I wanted. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Jun 30, 2021

Lexus of Cleveland responded

Congratulations on your new car, Al! It makes our day to hear that Matt and the team made your purchase experience so outstanding. Thank you from all of us at Metro Lexus!

June 30, 2021

Dealership Rating
Employee Rating

Its not hard to do. When I tell you the service was EXCELLENT! From Matt to financing to the beautiful ladies that helped me with all the bells and whistles. It was an Awesome experience. I love Metro More

by Tracielynch21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Cleveland responded

Tracie - your kind words and positive feedback made our day! Thank you for trusting the Metro Lexus team with your business - we hope the new ride exceeds your expectations! Drive safe and see you next time!

May 25, 2021

Dealership Rating
Employee Rating

Was the best experience i have ever had buying a vehicle. Ryan Yee and everyone involved helped me in anyway they could. Will recommend them to everyone. More

by kenssct
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Ryan Yee

May 26, 2021

Lexus of Cleveland responded

Thank you for the outstanding review and for trusting the Metro Lexus team to help you find the perfect set of wheels! It is truly our pleasure to assist you! Safe travels in the new ride and see you next time!

April 02, 2021

Dealership Rating

Very Professional I have purchased two vehicles from Matt and have been very pleased with the service he provided I would highly recommend him to anyone wanting to purchase a new lexus More

by Wwalk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us a review! We are grateful that we earned your returning business here at Metro Lexus, and we will certainly let Matt know that you appreciate his help. We look forward to your next visit!

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