Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 23

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
333 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

333 Reviews

Write a Review

333 Reviews of Matt Long

April 02, 2021

Dealership Rating

Very Professional I have purchased two vehicles from Matt and have been very pleased with the service he provided I would highly recommend him to anyone wanting to purchase a new lexus More

by Wwalk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us a review! We are grateful that we earned your returning business here at Metro Lexus, and we will certainly let Matt know that you appreciate his help. We look forward to your next visit!

April 01, 2021

Dealership Rating
Employee Rating

I enjoy the Special attention given to myself and especially to my wife during our visit. As long as she is happy all is good. Thank you More

by zeketruckingllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sales

Apr 01, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you and your wife here at Metro Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

April 01, 2021

Dealership Rating
Employee Rating

It's always a pleasure to come to Metro Lexus. I usually bring my car for service and wait for it in your very pleasant customer area. (I hope the cookies will return some day:) Everyone is very friendly a More

by AWINDLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Lexus of Cleveland responded

Thank you for the great feedback! We appreciate your business and are thrilled to hear that you are so confident in the Metro Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

April 01, 2021

Dealership Rating
Employee Rating

Matt and team certainly made this transaction an experience! We own another Lexus and wanted to stay with the brand. Everything from initial touch point to delivery was truly great. We felt valued; More

by Mrichards83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Apr 01, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us this great review! We are grateful that we got the opportunity to assist you here at Metro Lexus, and we will certainly let Matt and our team know that you appreciate their help. We are also so glad that we were able to make your experience safe and comfortable during this difficult time, and we hope that you continue to enjoy your newly purchased vehicle!

April 01, 2021

Dealership Rating
Employee Rating

Matt worked very hard to Find us the vehicle we wanted and then give us a great deal also. The dealership was also very responsive and helpful in getting our vehicle ready in record time. Very satisfied More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Lexus of Cleveland responded

Anne, it makes our day to hear that your purchase experience was so efficient and enjoyable! Thank you for choosing Metro Lexus and highlighting Matt's great work. We wish you many happy miles in your new car!

March 31, 2021

Dealership Rating
Employee Rating

Matt made it so easy and fun when u bought my Lexus a few months back. He is wonderful to work with and I am so glad he was my salesman!! Thank you Matt!!!! I LOVE my SUV!! More

by angelaa4969
Recommend Dealer
Yes
Apr 01, 2021

Lexus of Cleveland responded

Angela, we are thrilled that you are loving your new SUV! Thank you for taking the time to share your glowing feedback about Matt. We are grateful to have you as a Metro Lexus customer!

March 31, 2021

Dealership Rating
Employee Rating

Extremely personal and professional at the same time. Matt went out of his way to help my husband surprise me and it was definitely a surprise! I would highly recommend metro Lexus and refer anyone to as More

by jacgiants10
Recommend Dealer
Yes
Apr 01, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us a review! We couldn't be more grateful that we got the opportunity to assist you and your husband here at Metro Lexus, and we will certainly let Matt know that you appreciate his help. We are proud that we earned your business, and we look forward to your next visit!

March 31, 2021

Dealership Rating
Employee Rating

Have leased three vehicles from Metro Lexus and Matt has helped me with all three.Every question answered,and I had a lot of questions,will be returning for my fourth vehicle.Keep up the good work Matt. More

by verajohn103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your returning business here at Metro Lexus, and we will certainly let Matt know that you appreciate his help. We look forward to your next visit!

March 31, 2021

Dealership Rating
Employee Rating

I found Matt Long to be very knowledgeable and helpful in our leasing of our current Lexus N300. It was a real pleasure doing business with him. More

by Hk
Recommend Dealer
Yes
Apr 01, 2021

Lexus of Cleveland responded

We are thrilled that Matt could deliver a great experience! Thank you for taking the time to share your positive feedback with the Metro Lexus team. Safe travels!

March 31, 2021

Dealership Rating
Employee Rating

Matt is very knowledgeable and professional. He was very diligent in acquiring the Lexus of our choice. There is no question that we will contact Matt again in three years. Outstanding job Matt ! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us, Jim! We appreciate your support and are happy to hear that Matt delivered a five-star purchase experience. Congratulations on your new vehicle, and enjoy it! We are looking forward to seeing you back at Metro Lexus!

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