Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 24

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
333 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

333 Reviews

Write a Review

333 Reviews of Matt Long

March 31, 2021

Dealership Rating
Employee Rating

We have been purchasing vehicles from Matt long and Metro Lexus for many years, even though we have another dealer just 5 miles from our home. We really appreciate their consistent service and interest in ou More

by vent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch, Denae Jones, Jeff Miller, Jeff Sustersic

Mar 31, 2021

Lexus of Cleveland responded

Thank you for taking the time to share your experience working with us! We are very proud to have earned your business and happy to hear that you are so confident in Matt and the team to get the job done. Drive safely, and we hope to see you back at Metro Lexus next time!

March 31, 2021

Dealership Rating
Employee Rating

Metro Lexus of Cleveland was Very responsive, and they were very friendly to work with. We appreciated being able to negotiate our lease all through emails, texts, and phone calls. More

by jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us! We appreciate your confidence in the Metro Lexus team and hope to see you back next time. Safe travels in your new vehicle!

March 31, 2021

Dealership Rating
Employee Rating

I traveled from California to buy a used vehicle here because Metro Lexus and Matt had exactly the car that I wanted. Matt took great care of me and made the buying process very easy, even from out of st More

by billa
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Skylar Lippiatt

Mar 31, 2021

Lexus of Cleveland responded

Thank you for choosing Metro Lexus! We are proud to have earned your business and happy to hear that you found the perfect vehicle working with Matt. Congratulations on your purchase, and we are wishing you many safe and happy miles!

March 31, 2021

Dealership Rating
Employee Rating

I have purchased three vehicles at Metro Lexus and Matt has assisted me with two of them. He is professional, helpful, knowledgeable and friendly during the entire process. He is my go to guy. He is an More

by sally69
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

We really appreciate your glowing feedback about Matt! He is an excellent member of our team and we will be sure to let him know how much his work is valued. Thank you for giving Metro Lexus your business and great review. Safe travels in your new car!

March 31, 2021

Dealership Rating
Employee Rating

I was very pleased to work with Matt Long. He is very professional and I had an extremely good experience. He provided feedback in a timely manner and was very flexible with all my requests. I highly rec More

by VC
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Thank you for reviewing Metro Lexus! It's great to hear that Matt was so helpful during your recent visit and we look forward to working with you next time.

March 31, 2021

Dealership Rating
Employee Rating

We enjoyed working with Matt Long. He was very knowledgeable and most accommodating. He was definitely a pleasure to work with. We also felt everyone we dealt with Manager, Sales Manager and Fin More

by mapuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Mar 31, 2021

Lexus of Cleveland responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Matt and our team took such good care of you here at Metro Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

March 31, 2021

Dealership Rating
Employee Rating

The experience myself and my wife had with Matt Long while leasing our Lexus was outstanding. I'll utilize Matt every time I come in to get a Lexus for years to come. Highly recommend Matt Long to any More

by BrentHoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Brent - Thank you for the great feedback! Hearing that you and your wife had such a successful experience working with Matt and the Metro Lexus team made our day. Drive safely in your new vehicle, and we hope to see you both back next time!

March 31, 2021

Dealership Rating
Employee Rating

Matt was truly a pleasure to work with! I wouldn’t hesitate referring my friends and family to Metro Lexus mainly because of his fantastic customer service. More

by Bommehe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver

Mar 31, 2021

Lexus of Cleveland responded

Thank you for the great feedback! We appreciate your business and are happy to hear that Matt earned your five-stars. Drive safely, and we hope to see you back at Metro Lexus!

March 31, 2021

Dealership Rating
Employee Rating

My recent purchase was the third vehicle I got from Matt Long, and he has always done a fantastic job on finding me what I wanted! I love the customer service he provides and his follow-up is always excell More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Sandy, thank you for your loyalty to Matt and Metro Lexus! We are thrilled that you are always so well taken care of and we look forward to working with you next time. Safe travels in your new car!

March 31, 2021

Dealership Rating
Employee Rating

Excellent experience dealing with Matt Long for my new RC. This is my third RC purchased thru Matt and he always makes the buying and delivery process smooth. More

by LHagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Lexus of Cleveland responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Matt went above and beyond to assist with your purchase. Drive safely, and we hope to see you back at Metro Lexus!

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