Matt Long | Page 4

Matt was a fantastic person to work with as we had Kevin for many years and was a little nervous looking for a new car. Matt was very professional and worked with us for a few days and many calls til we wer for many years and was a little nervous looking for a new car. Matt was very professional and worked with us for a few days and many calls til we were satisfied. Really appreciate all he did. Looking forward to many more yrs together More

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I recently purchased a Lexus RX350 and had the absolute pleasure of working with Matt Long. From start to finish, the experience was outstanding. He was professional, patient, and genuinely listened to pleasure of working with Matt Long. From start to finish, the experience was outstanding. He was professional, patient, and genuinely listened to what I was looking for in a vehicle. He took the time to explain all the features of the RX350 in detail and made sure I felt completely comfortable before making a decision. I never once felt pressured—just supported and guided. What impressed me most was his attention to detail and how seamless he made the whole process. From test drive to final paperwork, everything was handled with efficiency and care. He even followed up after the sale to make sure I was happy with my new Lexus and to answer any questions I had. If you’re considering a Lexus, I highly recommend asking for Matt Long. He turned what can sometimes be a stressful experience into an enjoyable and exciting one. I absolutely love my RX350, and I’m so grateful for the excellent service I received! More

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I love this dealership and my salesman, Matt! He’s always made things so easy. Thanks! He’s always made things so easy. Thanks! More

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This was such a wonderful experience from start to finish. Thank you, Matt and everyone else involved!! finish. Thank you, Matt and everyone else involved!! More

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I have leased several cars from Lexus of Cleveland, formally Metro Lexus. Matt Long has comprehensively and compassionately assisted me with three leases and one purchase. Every time I have entered t formally Metro Lexus. Matt Long has comprehensively and compassionately assisted me with three leases and one purchase. Every time I have entered the dealership I have felt welcomed and valued. All of my questions, concerns and requests were addressed expeditiously. Without a doubt, I would recommend Matt Long to anyone wanting a luxurious Lexus from Lexus of Cleveland More

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This is the second Lexus I have purchased from Matt. He is an excellent representative; very efficient, knowledgeable, customer oriented, and professional. I recommend him highly! He is an excellent representative; very efficient, knowledgeable, customer oriented, and professional. I recommend him highly! More

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I'm a repeat customer several times over, and each purchase with Matt is stress free. purchase with Matt is stress free. More

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The dealership did a nice job of working with me. Matt has a great personality for dealing with customers. I did not use any facilities with this purchase, and so I cannot rate them. I was offered Matt has a great personality for dealing with customers. I did not use any facilities with this purchase, and so I cannot rate them. I was offered amenities (i.e. coffee, etc) though. Matt knows his cars and his job. More

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Matt is always very friendly, professional and knowledgeable. I have leased 5 cars from him and will continue to do so. knowledgeable. I have leased 5 cars from him and will continue to do so. More

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This is my 4th Lexus from here. Best ever from sales to financing to service Best ever from sales to financing to service More

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