Michael Gleydura

Called Jeff in the am with a brake-suspension issue in the left front. Jeff, like a medic diagnosing a patient to treat, believed he knew what the problem was. Jeff looked at the days schedule and found a the left front. Jeff, like a medic diagnosing a patient to treat, believed he knew what the problem was. Jeff looked at the days schedule and found an open slot that afternoon and asked if I could get there at that time. Upon arrival, I was greeted personally by Jeff and he immediately got me checked in and on to a mechanic. The mechanic located the issue and it was exactly what Jeff surmised. The mechanic (who was also great) made a video of the discovery and solution, which was sent to me on my phone for perusal. Time in to time out was less than 90 minutes! Terry, Tom, Dan, Michael and Jesse all took the time to chat and discuss items of mutual concern and interest. The people at this dealership as well as the vehicles are the reason I am a long time client! More

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We had a wonderful experience purchasing our car at Lexus of Cleveland. Ryan and the rest of the team made the entire experience seamless and stress free, and we would not hesitate to go back to purchase an of Cleveland. Ryan and the rest of the team made the entire experience seamless and stress free, and we would not hesitate to go back to purchase any future cars. A great dealership! More

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I recently purchased a 2026 Lexus NX 350h, and the entire experience was excellent from start to finish. My salesperson, Margaret, was absolutely fantastic. She was knowledgeable, patient, and never made me experience was excellent from start to finish. My salesperson, Margaret, was absolutely fantastic. She was knowledgeable, patient, and never made me feel pressured. She took the time to answer all of my questions, kept me informed throughout the process, and made buying my new Lexus an enjoyable experience. Even after the sale, Margaret continued to provide outstanding customer service by promptly helping with follow-up questions and making sure everything was taken care of. It’s clear that she truly cares about her customers and wants them to be happy with their purchase. I love my new NX, and I highly recommend both Margaret and the dealership to anyone looking for a professional, friendly, and stress-free car buying experience. Thank you for making this such a positive experience! More

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So, I got stuck with Christian Miller as my salesman. LOL! Love this guy!! He got me in a car I never thought I could get into and I am OBSESSED with it. Christian is top notch, knows his product very w LOL! Love this guy!! He got me in a car I never thought I could get into and I am OBSESSED with it. Christian is top notch, knows his product very well!!! He was a good time. I will go nowhere else!! He is my guy! Lexus of Cleveland is my dealership. Period! Shout out to Sarah and Tom too!!! Thank you both!! Love you guys! More

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From the minute I walk into the dealership everyone is very friendly and helpful. Never make me feel unwanted very friendly and helpful. Never make me feel unwanted More

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Great service. Matt was easy to work with and Mike the manager remembered us from our last Lexus purchase 8 years ago. Matt was easy to work with and Mike the manager remembered us from our last Lexus purchase 8 years ago. More

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David Kantor did a great job of providing information concerning the differences between the gasoline and hybrid RX 350’s along with the various options available for the different packages on all 350 mo concerning the differences between the gasoline and hybrid RX 350’s along with the various options available for the different packages on all 350 models. He explained all clearly and concisely. Questions I had after visits were answered quickly. Tysean Yorke had to explain to someone who hasn’t purchased a car in 14.5 years all of the tech, electronics, and function of instruments now available to a low tech guy (me). Tysean did a splendid job providing the instructions, he is very knowledgeable and I appreciated the patience he had with me. Both gentlemen were helpful, extremely friendly and very approachable. The same could be said for Sales Manager Mike Gleydura, Dave Weaver, your receptionist and Maintenance personnel that I met. My experience with Lexus Cleveland was relaxed and a pleasure. Mr. Kantor and your staff focused on what I wanted in a vehicle and not what Lexus wanted to sell me. I would recommend your dealership to everyone looking to buy a vehicle. More

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It was a very pleasant and stress free experience working through the process with Allison. Would recommend! through the process with Allison. Would recommend! More

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As a new customer, my buying experience was extremely easy and thoughtful. When things didn’t go as planned, Katie and the Sales Manager were reliable to communicate. The Manager apologized and offered c easy and thoughtful. When things didn’t go as planned, Katie and the Sales Manager were reliable to communicate. The Manager apologized and offered concessions for the concern that arose. Everyone at the dealership was extremely nice. There was a team to celebrate with applause and a bell to greet me when I picked up my car. They really care about the customer’s experience and satisfaction. More

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The whole experience was great. I really enjoyed working with Terry and Mike. They were both very friendly and welcoming. I really enjoyed working with Terry and Mike. They were both very friendly and welcoming. More

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