Matt McClain

They were very and understanding the way to explain everything. And so far, I haven't had any problems at all. everything. And so far, I haven't had any problems at all. More

by ralphnlydia Verified Customer Verified Customer

Report | Print

It was a great experience buying our newer car. The salesman answered all the questions we asked. The salesman answered all the questions we asked. More

by wbeamon7033 Verified Customer Verified Customer

Report | Print

They did an amazing job finding me a car! ! Thank you Matt for working so hard to help me find something way better than what I had! ! Thank you Matt for working so hard to help me find something way better than what I had! More

by jeneefugate30 Verified Customer Verified Customer

Report | Print

This was my second purchase with Ben Davis Ford. There are a lot of dealerships in the city I live, but skipping those to drive an hour away was a no-brainer for me. Matt McClain was wonderful to wo There are a lot of dealerships in the city I live, but skipping those to drive an hour away was a no-brainer for me. Matt McClain was wonderful to work with and honestly listened to me and asked questions. Arturo Mugica in the Finance Department was wonderful to work with as well. I will never go to another dealership! More

by Linda Verified Customer Verified Customer

Report | Print

I bought a certified BMW from Ben Davis a few months ago. The car look good and drove good and they claimed it was certified. I pointed out the dire need for brakes and tires and they said they could not aff The car look good and drove good and they claimed it was certified. I pointed out the dire need for brakes and tires and they said they could not afford them and I bought it anyway. I had some problems with it a couple months ago and took it to a BMW garage and the first thing they do is the certification inspection. They found $6,000 worth of safety issues with it so I called and talked to a sales manager explain the situation and sent a video and ask if they could help me fix this situation and he laughed at me and asked me to only speak to him about this situation. So I called and talked to another sales manager I told him I was laughed at and he said they don't laugh at their customers. I did send a video for them to see all the safety issues and I talked to the second sales manager about it and asked for a copy of the certification paperwork and he said they don't show that to customers. So I spoke with some other car dealerships and they all sit down with the customer and go through the certified inspection paperwork before they even have to sign on a dotted line. But yet Ben Davis does not show the paperwork to the customers. I also took a Ford to Ben Davis Ford garage and had some issues and they did not want to talk to me about it so I called Ford. Ford told me to call and talk to the service manager and if I can't get anywhere to ask for the top dog. So I talked to the service manager and did not get anywhere and ask for the top dog and I was hung up on. I was not given a link to leave feedback so I hope this gets to the community so they have some knowledge before going in to Ben Davis More

Report | Print

Everyone was very helpful very informative and the dealership was very clean., and the salesman was very helpful, very courteous, and never pushy which we appreciated dealership was very clean., and the salesman was very helpful, very courteous, and never pushy which we appreciated More

by heffleyfarm Verified Customer Verified Customer

Report | Print

Organization, feel welcome, easy,great people, respectful, care about customers, eager to help, very nice , Matt was very nice, knows his stuff, he did a great job respectful, care about customers, eager to help, very nice , Matt was very nice, knows his stuff, he did a great job More

by vandygriff Verified Customer Verified Customer

Report | Print

When financing car they give you two different payment one with warranty and one without they don't tell you what cost till you ask what total price is one with warranty and one without they don't tell you what cost till you ask what total price is More

by yarian712 Verified Customer Verified Customer

Report | Print

They were both pleasant and answered any questions we had. Would recommend them to anyone. had. Would recommend them to anyone. More

by netduval Verified Customer Verified Customer

Report | Print

Was an awesome experience. Went fast and smooth. Kind and caring. Very great time. Thx. Went fast and smooth. Kind and caring. Very great time. Thx. More

by kbarkman56 Verified Customer Verified Customer

Report | Print