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Matt Milligan
Matt Milligan at Ross Downing Chrysler Dodge Ram of Mobile

Matt Milligan | Page 3

Sales

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

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4.4
63 Reviews
4.4

63 Reviews

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63 Reviews of Matt Milligan

May 05, 2026

Dealership Rating
Employee Rating

Very Satisfied with my purchase and experience! I highly recommend this location and recommend Shannon as your go to sales lady! More

by YVETTEKING2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon and Nikki

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May 05, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your experience and for recommending us. We’re delighted our sales team provided exceptional support during your purchase. We appreciate your trust and look forward to serving you again.

May 04, 2026

Dealership Rating
Employee Rating

Great customer service. Very efficient. Friendly staff. Will definitely refer others. Very clean facility! Awsone job! More

by mskristyhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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May 04, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re pleased our staff took care of your Jeep Compass smoothly and in a spotless facility. Your willingness to refer us to others is greatly appreciated. We look forward to helping again.

April 30, 2026

Dealership Rating
Employee Rating

The service was good. Very nice place. Everyone was friendly nice waiting room. I would bring my truck back there. More

by jasonlemar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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May 03, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you, Jason, for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

April 30, 2026

Dealership Rating
Employee Rating

Efficiency operated within the core values of integrity caring excellence and driven to attain my business More

by floydrobinson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 30, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for recognizing how our focus on integrity, care, and excellence made your experience efficient. Congratulations on your new Jeep Gladiator and thank you for choosing us for your business.

April 28, 2026

Dealership Rating
Employee Rating

Service was great and fast! Samantha the service advisor did and excellent job of caring for my vehicle and she kept me informed of the progress More

by queenldw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith, Samantha

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Apr 28, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate the 5-star rating and are glad your Jeep Gladiator received fast, attentive care. We’ll share your compliments with Matt and the rest of our service team for keeping you informed throughout the process.

April 27, 2026

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Employee Rating

Came in for an oil change and had a great experience. It did not take to long and the customer service was great. More

by kylewcrippen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 27, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

We appreciate you letting us know about your recent oil change on your Jeep Wrangler. We’re glad to hear the service was efficient and our team took good care of you. We look forward to welcoming you back whenever you need us.

April 22, 2026

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Employee Rating

Great service and got me in and out in a great amount of time. Keep up the good work. More

by bradfield52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for highlighting the quick turnaround on your Jeep Gladiator service. We appreciate your feedback and look forward to assisting you again.

April 21, 2026

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Employee Rating

Easy to deal with everyone was fantastic made me feel very comfortable and happy while buying a car More

by abchandler22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith, Shundric Fuller

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Apr 21, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for sharing your experience. We’re thrilled our team made you feel comfortable and happy while you picked up your new Dodge Charger. Enjoy every drive!

April 17, 2026

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Employee Rating

I took my 2018 Jeep Wrangler in for the 125K service. Samantha Did a great job helping me. More

by stablera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 17, 2026

Dealership Rating
Employee Rating

I bought a used car. They didn’t tell me that it was wrecked the back end messed up and he’s gonna still make me pay 175 towards the 500. More

by fosterjenny37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Smith

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Apr 22, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Jenny, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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