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Matt Newbold
Matt Newbold
Service Manager
Victory Toyota of St. Louis
11771 Tesson Ferry Rd
Saint Louis, MO 63128
61 Reviews
Hi there, I am Matt Newbold the friendliest service manager in town. I am what the young people refer to as "Old School". I manage with respect and I expect nothing less than 100% effort from my technicians, advisors, and porters. I do this because i know that you (Our Valued Customer) works very hard for your money, and I want to make sure that we give wise and affordable advise and complete effort so that every dollar spent in service will save you a dollar later on repairs. Please stop in and visit us so that we can earn your business
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61 Reviews of Matt Newbold
Verified Customer
October 18, 2026
Been going here for 4 years since I bought my vehicle new from here. Great service every time. I feel like they explain things very clearly to me and don’t push me to buy anything. And, they gave me a free o from here. Great service every time. I feel like they explain things very clearly to me and don’t push me to buy anything. And, they gave me a free oil change (up to 5 quarts) and I really appreciated it! It made me feel like my business mattered to them! Bottom line, I have NO complaints about this dealership. More
by KIM2TYPE
October 17, 2026
Quick service, very professional. They let you know which services are due, but it’s not an annoying ten minute hard sell tactic like other dealerships. They let you know which services are due, but it’s not an annoying ten minute hard sell tactic like other dealerships. More
by maelerja
Other Employees Tagged: Prinz Villar, Dennis Perry
October 11, 2026
Quick service by the staff on my oil change. Kept me informed as the work was being done. Would go again! Kept me informed as the work was being done. Would go again! More
by james.sarino
Other Employees Tagged: Prinz Villar, Dennis Perry
September 25, 2026
My last visit had a two hour wait for just a tire rotation and emissions test even though I had an appointment scheduled. So that was a bit frustrating. rotation and emissions test even though I had an appointment scheduled. So that was a bit frustrating. More
by LITTLE_DEE
Other Employees Tagged: Prinz Villar, Dennis Perry
September 07, 2026
My husband and I discussed maintenance recommendations on Thursday when I dropped the Grand Highlander off. It was going to be an estimated $500.00. When I picked up the vehicle, the cost was $694.00. I t Thursday when I dropped the Grand Highlander off. It was going to be an estimated $500.00. When I picked up the vehicle, the cost was $694.00. I tried to discuss with the person and they could not help at all. I will get it in writing what the cost will be before allowing any additional maintenance items. No call was made to me about any additional work. This is not good customer service. I called and complained and they said someone would call me but never did. I was also told that they would wash the vehicle and it was not done. I questioned this and was told that I need to understand that they were short of help. Extremely poor customer service. More
by franke7
Other Employees Tagged: I do not know the name of the person who checked me out.
August 19, 2026
Honest and reliable. I brought in the truck as scheduled and they got my truck ready as anticipated that day. I brought in the truck as scheduled and they got my truck ready as anticipated that day. More
by tcnbar98
Other Employees Tagged: Prinz Villar, Dennis Perry
May 05, 2026
I like this dealer They taking care for my car since 2022. Very nice and friendly staff 2022. Very nice and friendly staff More
by Eko-t1
Other Employees Tagged: Prinz Villar, Dennis Perry
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