21 Reviews
Write a Review21 Reviews of Matt Nidiffer
November 06, 2023
They did an amazing job on my Camry left it looking brand new.very professional workers easy to communicate with as well as speed of service highly recommend. new.very professional workers easy to communicate with as well as speed of service highly recommend. More
Other Employees Tagged: Mike Ferrara , BRANDON MEIER
October 20, 2023
I feel like everyone in service is nice and helpful. They are also quick to get done what needs done! Matt is the best and goes above and beyond to help his customers! I don’t take my car anywhere else. They are also quick to get done what needs done! Matt is the best and goes above and beyond to help his customers! I don’t take my car anywhere else. More
Other Employees Tagged: Mary Stienke, Chris Emberton, Mike Ferrara
October 18, 2023
Quick service, friendly staff. Able to take care of our car issues at a good price. Able to take care of our car issues at a good price. More
Other Employees Tagged: Mike Ferrara
October 16, 2023
The only reason that I did not give you a 5 star rating was because it was difficult for me to communicate with the service department. I originally sent an e mail and the service person texted me. I wan was because it was difficult for me to communicate with the service department. I originally sent an e mail and the service person texted me. I wanted a phone number so I could talk to someone directly. People in my age catagory are not used to texting, we want to talk to a live person. . More
October 12, 2023
They were able to resolve my issue on my fuel filter and did not charge me for the inconvenience and made it right did not charge me for the inconvenience and made it right More
Other Employees Tagged: Mary Stienke, Mike Ferrara , BRANDON MEIER
October 11, 2023
I went to have an oil change and tire repair. Was told nail was in sidewall and could not be repaired. My SIL was also in to have a bolt removed from a brand new tire and was told they could not Was told nail was in sidewall and could not be repaired. My SIL was also in to have a bolt removed from a brand new tire and was told they could not repair it. We were both told they could order new tires to fix the damaged ones. I did remind the Service Manager, I would need 4 not 1 as you cannot replace just 1 tire on an AWD vehicle. My SIL and I went down the road to Zollman Tires and both tires were repaired with no issue. Neither tire repair was near sidewall and I could see the nail dead center of the tire, as could he. I was in for a leak in same tire in June and was told they could not find one. I have been a customer for over 25 years and purchased multiple vehicles and brought them all for service and tire purchases. My SIL purchased nearly $2000 in tires from Gates of Granger in July, for both of their vehicles. I am extremely disappointed in the lack of service and poor service at Gates of Granger. Needless to say, neither one of us will ever return and will not consider any future purchases from any Gates Dealership. There is a lot of competition and there are plenty of other places around that are willing to take our business. More
Other Employees Tagged: Technician - Wyatt
October 04, 2023
This is our go to place for purchase and service. They are friendly, efficient, and knowledgeable. They are friendly, efficient, and knowledgeable. More
Other Employees Tagged: Michael Gard, Mary Stienke, Chris Emberton, Roberto Acosta, Brandon Cooper, Mike Ferrara , BRANDON MEIER