Matt O'Shea
Matt O'Shea at Ken Ganley Westside Imports

Matt O'Shea | Page 2

Subaru Assistant Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Matt O'Shea

December 03, 2024

Dealership Rating
Employee Rating

Was a quick and easy process. Came in, service was done quickly and I was out of the service center in about an hour. More

by JBECKER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 01, 2024

Dealership Rating
Employee Rating

Long time customer to Ganley Westside. Aunnna is one of the best service representatives. Recently had both my wife’s’ and my car serviced the same week. She helped to navigate the service More

by DOUGD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jazmin Parks, Aunna Regas

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

Matt O’Shea does a great job. We have a couple of Subarus in the family and Itryto always deal with Matt. More

by GMF19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

Luckily I had no issues with the check in for service. They found some other issues which I had them take care of as well. More

by PAULTALLER8
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Leron Burshtein, Jazmin Parks

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

Dealership Rating
Employee Rating

As usual, the work was done well and completed on time. The staff was friendly and professional. More

by ROBERT.SAMELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominique Viccarone

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

Dealership Rating
Employee Rating

This is where I purchased my Crosstrek and I have used them consistently, always efficient and courteous. More

by FLOJOJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 22, 2024

Dealership Rating
Employee Rating

The measurements of my brake pads and tire tread indicated that 1 brake pad got larger and some of the tires increased in tread from ny last appointment in May. When I called back and spoke to Matt More

by BROWN2569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nik Mattson

Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have a great experience with us. We strive to give every customer a good experience when they visit us. We would love to discuss further with you if you have time. Please call Mark Rosko, our service manager at 44-734-2000. Thank you

November 03, 2024

Dealership Rating
Employee Rating

Excellent customer service! Friendly, family like atmosphere. I will never go anywhere else. Great service team! More

by SHANNON.SPALEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Robert Brown, Gannon Ksenich , Sandi Kuzma, Aunna Regas

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

July 05, 2024

Dealership Rating
Employee Rating

My car salesman Mr Olsen made me feel like I was a burden. I got a new Subaru ascent from my old one and never took the time to go over any updates or whatnot. Just said “you’re good right” made to fe More

by VANDE_MOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Yasser Deif , Mike Olesen

Aug 05, 2024

Ken Ganley Westside Imports responded

Thank you for your review!

May 15, 2024

Dealership Rating
Employee Rating

I've always had a great experience at Ganley Westside Subaru. Friendly people and great service! More

by TURK_262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Jazmin Parks, Aunna Regas, Scott Wnek, Igor Zaiats

May 31, 2024

Ken Ganley Westside Imports responded

Thank you for your kind words. We appreciate the review!

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