Matt O'Shea
Matt O'Shea at Ken Ganley Westside Imports
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Matt O'Shea | Page 3

Subaru Assistant Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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36 Reviews
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36 Reviews

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36 Reviews of Matt O'Shea

May 22, 2021

Dealership Rating
Employee Rating

I have been going to this dealership for over 3 years now and their customer service is stellar. Every employee I have worked with has always been positive, helpful and considerate. I will continue to come h More

by NireTtibroc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam , Keith Rivers, Igor Zaiats

May 24, 2021

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Imports

May 08, 2021

Dealership Rating
Employee Rating

Everyone is courteous, friendly and professional. Matt kept me informed about the status of my car. I was waiting for my car. The waiting area was comfortable More

by cindy1957chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Ken Ganley Westside Imports responded

Cindy, Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Matt and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Subaru

May 08, 2021

Dealership Rating
Employee Rating

Great service! Matt O'Shea is very good at his job. It was a pleasure to talk to him. I will come back. Thank You. More

by aedom24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Matt and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Imports

April 24, 2021

Dealership Rating
Employee Rating

Fast and fair service, friendly and communicative consultant, clean environment. No gimmicks. I had a small issue that was taken care of easily and quickly. More

by MaryAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Ken Ganley Westside Imports responded

MaryAnn, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

April 07, 2021

Dealership Rating
Employee Rating

Great people, great product, great service after the sale! Just leased my third vehicle from Ganley Subaru and a great experience, as usual. I'll definitely recommend Ganley Subaru to friends and family More

by JIMHAMPSHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Robert Brown , Janice Huang, Sarah Klein, Ray Korfhage

Apr 08, 2021

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Subaru. We appreciate your loyalty, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru! -Ganley Westside Subaru

March 28, 2021

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Employee Rating

I have been bringing my 2016 Subaru Outback to the Ganley Westside Imports Service Department for over three years. I have worked with Aunna, Ray and most recently Matt. The have all been a pleasure to wor More

by lbfleischman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aunna Regas , Ray Korfhage

Apr 02, 2021

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Subaru

March 22, 2021

Dealership Rating
Employee Rating

We received excellent service and a new car feeling! Thanks to Ganley Subaru for restoring our car with great service. Matt and Aunna were helpful and very professional. More

by Out6714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aunna Regas

Aug 27, 2022

Ken Ganley Westside Imports responded

Our service team appreciates your kind words!

Aug 27, 2022

Out6714 responded

👍love Ganley and our Subaru!

February 24, 2021

Dealership Rating
Employee Rating

Great experience. Professional communication. I go out of my way to travel to this dealership's service department. Whether on the phone or in person, everyone is great to deal with! More

by pbk917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate your loyalty. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

January 16, 2021

Dealership Rating
Employee Rating

I have had only great interactions with the Service department. Diego, Ray, and Matt are fantastic in helping out and making sure that I am informed at every step along the way. A shoutout to Tom Matth More

by C. Burda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews , Diego Dennison, Ray Korfhage

Jan 18, 2021

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experiences have been worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Subaru

December 08, 2020

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Employee Rating

We bought our first Subaru in 2011 and love way it handles in the rain and snow so much that we just purchased a 4th Subaru (our 3rd vehicle from Ganley Westside). The service was great the first tim More

by CNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Shafer, Asif Kassam

Dec 08, 2020

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Subaru . We appreciate your continued support, and are pleased that your experiences with us have remained positive. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru! -Ganley Westside Subaru

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